Brookfield Veterinary Hospital

I’ve been taking my dog to this clinic for the past five years, and I have to say—what was once a trustworthy place has gone completely downhill. The quality of care has drastically declined, and it’s clear they are more interested in making money than actually helping your pet. Instead of addressing the root cause of an issue, they only treat the symptoms, ensuring you keep coming back and spending more. No one takes the time to look at your pet’s full medical history to develop a real treatment plan. In fact, I’ve received better advice and care from an urgent care clinic than from this place. Transparency and communication are also major issues. When they take your pet to the back for treatment, they don’t clearly explain what happened or what was done. A prime example—my dog had back issues in August and, in pain, reacted when handled, which is completely normal for any animal (or even a human!). Without informing me, they decided from that point on to muzzle him every visit. No one ever discussed this with me, and I only found out months later. To make matters worse, different staff members gave me conflicting information. A new doctor in December refused to come near my dog, citing a note in my chart stating he’s “protective of me when I’m around.” But when I called to clarify, another staff member said the incident that led to this note happened when I wasn’t even present. Three different people, three different explanations—how can anyone trust a place with such inconsistency? If you truly care about your pet’s well-being, take them somewhere else. This clinic no longer prioritizes compassionate, transparent, and thorough care. Don’t risk your fur baby’s health here!

Been coming here for about 3 years now and I’ve always had a positive experience. Elizabeth is my favorite! She has the very best bedside manner. She listens to your concerns and will take as much time as needed to make sure your pet’s needs are met. She’s incredibly knowledgeable, like seriously knows her stuff! The entire staff do an excellent job of getting you in and out and little to no wait. Very happy 😃

Brookfield veterinary hospital is amazing for my GoldenDoodle puppy ‘Rusty’. I was truly amazed by their process and documentation towards taking care of a new puppy, things to consider (what to eat, what not, medical schedule, resources for training and other stuffs). As a first time puppy owner / companion, I’m extremely happy about everything with the hospital!

A fairly long wait in exam room but the vet was very good and Sassy finally relaxed with her. There was a strange little man who seemed to belong there who just hung around the waiting room checking people out.going from one side of the room to the other, It was much more expensive than I expected. It will affect how often I can take Sassy and for what. Good place and highly rated but liked everything else the average person cannot afford services

We recently had two visits at Brookfield for our two cats’ vaccination. Both went so well. Dr. Wright was great. My cats were very calm under her care. The shots were done amazingly fast and gentle that they didn’t even seem to feel it. I am glad there is such a great vet hospital so close to home.