Bridgetown Veterinary Emergency + Referral

I took my dog to you guys on December 27th told you guys her hind legs were not working, I drove from Longview WA and had already been to two other vets that day, I was told by you guys that you guys had a neurologist there that could see Daisy, and that you could do an MRI. After being there for over 5 hours you guys didn’t even take an xray yet, I was told you guys would be getting her an mri. Then the vet comes out and tells me the neurologist barely looked at my dog and I would have to come back for an mri two weeks later and to keep my dog on 4 weeks bed rest! You guys suck! My dog suffered so bad and all you guys prescribed her was dog ibuprofen and didn’t even diagnose her with anything! She screamed in pain every night and I did these stupid exercises you guys told me to do and to lift her up with a sling and try to get her to stand for ten minutes, while she was in agony! If you guys would have done the MRI the day I drove there she could have been saved, I couldn’t take her screams of pain I took her to another neurologist and they actually did an mri and she had myelomalacia, but it was too late weeks later at that point! So thanks a lot for letting my dog suffer in agony for those two weeks, charging me over $900 for nothing and for sending her home with no pain medication! My dog died and she was my whole world! I sat at your front desk demanding an mri and you guys said you don’t think its necessary wow! Great medical practice!!!!!!

We lost our little dog Bella quite unexpectedly yesterday after visiting Urgent care twice and then Emergency over the last ten days as her health was deteriorating and we tried to figure out why. We are devastated. 💔 But the entire team at Bridgetown, both Urgent Care and Emergency, were so very kind, helpful, sensitive, supportive, and empathetic through every moment of all our visits there. I set my ring tone so I’d know when they called with updates while she was hospitalized, which they did often. In my experience they treated everyone and their pet as VIP. I would not hesitate to take my other pets here or recommend them to anyone. I only wish we had gone sooner when we couldn’t get a regular vet appointment, and that we’d done every test they offered from the start, whatever the cost. I don’t know if it would have helped but at least I would know we’d truly done everything possible from the start of symptoms. 💗 🦊

My experience with the ER and Dr Nathanson internal medicine has been absolutely stellar. She is very intuitive and knowledgeable and creative. I’ve taken my cat there several times and would highly recommend. No matter how busy the ER might be, the entire staff are there to serve you and your pet. You receive contact with ER staff immediately upon entrance . They take the time to answer your questions, and follow up for you if you forgot to ask. Their prices are very reasonable. It’s located in a business park just off I-5 with ample parking. This clinic deserves all accolades. Thank you for taking care of my cat.

This was our second emergency visit, and both times, we’ve been incredibly impressed. The staff is not only kind and patient but also handles the high stress environment-barking dogs and all—with remarkable ease. The facility itself is modern, clean, and even features a thoughtful coffee and snack bar. (Bonus points for offering vanilla creamer instead of just the plain kind, it’s the little things, right?) We feel so fortunate to have such a reliable and well equipped emergency vet just 15–20 minutes from our home, ready to care for our pups when they need it most! Thank you for making little Miss Harley comfortable and taking away her discomfort today!

When we woke up yesterday our 11 year old beloved Aussie Beau was unable to walk. After researching we landed on Bridgetown because they have a neurologist on staff. 1). They answered the phone promptly and professionally with clear instructions. 2). When we arrived they again promptly and clearly came out to get him with a gurney and explained everything they were going to do. 3). Throughout the day we ran various tests, at each turn staff were kind, communicative and thorough. 4) The neurologist got us in for a same day MRI and we were able to take Beau home with a plan that we are very hopeful about and they were again very clear and helpful with follow up plans. So grateful that Bridgetown was there during this stressful time. Also the facilities are very clean with a comfortable lobby and refreshments. Big thanks to everyone at Bridgetown that helped take care of our (big) fur baby Beau.