Boxford Animal Hospital ico

Boxford Animal Hospital

Pet HospitalMassachusettsEssex CountyBoxfordWashington Street

200 Washington St #4, Boxford, MA 01921, USA

4.0

My family absolutely loves Boxford Animal Hospital. The staff is knowledgeable and caring and kept us apprised of everything during Lucy's overnight stay. Four paws up! :)

Matt Donnan
  • Overview
  • (978) 352-8385
  • boxfordanimalhospital.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed

Welcome to Boxford Animal Hospital

Boxford Animal Hospital, nestled at 200 Washington St #4, Boxford, MA 01921, USA, stands as a highly-regarded and comprehensive pet hospital dedicated to providing exceptional veterinary care for dogs and cats in Boxford, Massachusetts, and the surrounding communities. With a strong emphasis on compassionate service, client education, and a broad spectrum of medical offerings, this facility aims to be a trusted partner in the lifelong health and well-being of its animal patients. The hospital is committed to creating a positive and supportive environment for both pets and their owners, fostering trust and ensuring that each visit is as comfortable and informative as possible.

Environment and Atmosphere

Upon arriving at Boxford Animal Hospital, clients are greeted by a welcoming staff and a facility noted for its cleanliness. The hospital understands the varied temperaments of pets, particularly those who may be nervous or shy. This understanding is reflected in their patient and understanding approach, as highlighted by a customer review where the staff was accommodating to a nervous shepherd, respecting the owner's request to avoid putting social pressure on the dog initially. This personalized attention helps to create a less stressful experience for animals. The ability for owners to accompany their pets into the practice and examination room is a feature that many appreciate, contributing to a sense of involvement and comfort. While the facility is well-equipped, it's worth noting, as per a customer review, that for large breed dogs (over 70 lbs), owners may need to lift their pets onto the examination table in some rooms, as not all tables mechanically raise. Despite this minor logistical point, the overall atmosphere is one of professionalism, care, and genuine concern for the animals' well-being. The staff's knowledge and caring nature, as well as their consistent communication during a pet's overnight stay, further reinforce this positive environment.

Comprehensive Services and Offerings

As a full-service Pet Hospital, Boxford Animal Hospital provides a wide array of medical, surgical, and preventative care services designed to meet the diverse needs of dogs and cats at every life stage. Their commitment to staying current with veterinary advancements ensures that pets receive modern and effective treatments.

Key services provided include:

  • Wellness & Preventive Care: This is a cornerstone of their practice, encompassing routine physical examinations, tailored vaccination protocols based on individual pet needs and lifestyles, comprehensive parasite prevention and control programs, and nutritional counseling to maintain optimal health and weight. They focus on preventing disease and detecting health issues early.
  • Pet Dental Care: Comprehensive dental services are offered to ensure excellent oral hygiene, which is vital for a pet's overall health. This includes professional dental cleanings, extractions when necessary, and potentially dental X-rays to assess conditions below the gumline.
  • Veterinary Surgery: Boxford Animal Hospital performs a range of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries. They prioritize patient safety with thorough pre-operative assessments, careful anesthetic monitoring, and attentive post-operative care.
  • Advanced Diagnostics: The hospital is equipped with modern diagnostic tools, which likely include in-house laboratory services for rapid blood work, urinalysis, and other essential tests, as well as imaging capabilities such as X-rays, to accurately diagnose internal conditions and guide treatment plans.
  • Dermatology: Addressing skin conditions, allergies, and ear infections is a common part of their practice, providing relief for pets suffering from these often uncomfortable ailments.
  • Internal Medicine: Diagnosis and management of various internal diseases and chronic conditions, ensuring comprehensive care for pets with complex health issues.
  • Pain Management: Strategies for alleviating both acute and chronic pain, focusing on improving the quality of life for pets suffering from conditions like arthritis or post-surgical discomfort.
  • Microchipping: A vital service for pet identification and reunification, greatly increasing the chances of a lost pet being returned to its owner.
  • Pharmacy: An on-site pharmacy provides convenient access to necessary medications immediately after diagnosis, streamlining the treatment process for pet owners.

Beyond standard medical services, Boxford Animal Hospital also offers unique amenities that further support pet well-being and owner convenience:

  • Professional Grooming: This service goes beyond basic bathing, offering specialized grooming tailored to different breeds and coat types, often including medicated baths or specific cuts, all performed by experienced groomers who understand animal behavior.
  • Boarding Services: For pet owners who need a safe and comfortable place for their animals during travel or other commitments, the hospital provides boarding facilities, ensuring pets receive attentive care in a secure environment.

Features and Client Experience

Boxford Animal Hospital distinguishes itself through several key features that resonate strongly with its clientele:

  • Knowledgeable and Caring Staff: Reviews consistently highlight the "knowledgeable and caring" nature of the staff, including veterinarians like Dr. Tanner. This combination of expertise and genuine compassion ensures pets receive high-quality medical care delivered with empathy.
  • Attentive and Non-Judgmental Veterinarians: A particularly valued feature, as noted by a client, is the non-judgmental approach of the veterinarians. Dr. Tanner, for example, "listened to me and made the appointment about what I was concerned about," avoiding common pitfalls of making owners feel "grilled" or "judged" on pet care choices like diet or equipment. This creates a supportive and collaborative environment.
  • Strong Communication: The staff's commitment to keeping clients "apprised of everything during Lucy's overnight stay" demonstrates their dedication to transparent and ongoing communication, providing peace of mind for pet owners.
  • Ease of Scheduling and Communication: A client noted the ease of scheduling an appointment, even during periods of increased pet ownership, and the seamless process of transferring old medical files via email. This efficiency in administrative processes contributes to a positive overall experience.
  • Quality Over Cost: While one client admitted the routine examination was "quite pricey," they also stated they were "very happy overall and don't mind paying a little extra for such a quality experience." This indicates that the value provided in terms of care, communication, and comfort justifies the cost for many clients.
  • Comprehensive Care for All Needs: From routine check-ups to overnight stays and the availability of specialized services like grooming and boarding, the hospital provides a holistic approach to pet care.

Promotional Information and Accessibility

Boxford Animal Hospital actively seeks to serve its local community. They can be contacted by phone at (978) 352-8385 or via mobile at +1 978-352-8385. Their presence extends to welcoming new patients, as evidenced by a customer receiving a letter in the mail announcing they were accepting new clients. This proactive outreach demonstrates their commitment to growing their service to the community. While specific online booking details are not provided, their ease of phone communication and willingness to accept emailed records suggest a client-friendly approach to access. Their extended services like professional grooming and boarding are likely promoted as added conveniences for pet owners seeking a single, trusted source for various pet needs.

The numerous positive testimonials, consistently awarding "four paws up," serve as a strong endorsement for Boxford Animal Hospital. Clients "absolutely love" the hospital, highlighting the high satisfaction levels and the deep trust they place in the staff and veterinarians. The enduring loyalty and positive experiences shared by clients underscore Boxford Animal Hospital's position as a highly recommended and reliable provider of veterinary care in Boxford, MA.

Boxford Animal Hospital Photos

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Boxford Animal Hospital Location

200 Washington St #4, Boxford, MA 01921, USA

Reviews

My family absolutely loves Boxford Animal Hospital. The staff is knowledgeable and caring and kept us apprised of everything during Lucy's overnight stay. Four paws up! :)

Oct 11, 2022 · Matt Donnan

I had my first appointment on September 20, 2021 after moving to North Andover and needing to switch vets. I found out about them through receiving a letter in the mail letting me know they were accepting new patients. I was able to call and schedule an appointment about one week out which was really nice considering it has been difficult with the increase in pet ownership lately. I was able to reach them easily when I called and was able to email my dog's old files to them with no problem. Upon arriving to the appointment, I found the staff welcoming and the facility was very clean. I was able to go into the practice and the practice room with my dog which I prefer. The staff was great and was understanding after I asked them to ignore my nervous shepherd who does best meeting without having a lot of social pressure put on him in the beginning. The veterinarian, Dr. Tanner, listened to me and made the appointment about what I was concerned about. In the past, I have been to other practices and have been grilled on everything from kibble choice, exercise (my dog is neither overweight nor underweight) and equipment (my dog wears a prong collar) which has made me feel judged even if the medical expertise was adequate. So it was a really positive experience overall. One word of caution although there may be another way to examine, if you have a large breed dog (over 70lbs) you will have to lift the dog up onto the examination table. The room I was in, the exam table does not raise mechanically which could pose an issue for elderly owners with larger dogs. The routine examination is quite pricey I will admit but I was very happy overall and don't mind paying a little extra for such a quality experience. I look forward to future visits!

Sep 20, 2021 · Jenna Micieli

All four of my cats were treated here over the years. The most caring, knowledgeable vets I have known, but quite willing to refer when necessary.

Mar 19, 2024 · Jacqueline Blint

My family used the practice prior to Dr. Tanner buying it and he took over the care of my dog as a puppy. She suffered from regular urinary tract infections as an adult, and Dr. Tanner would always pass them off as being common for a dog of that size. She then got really sick while at the kennel and they took her to the 24hr emergency hospital where they found a softball sized tumor on her kidney. She was 11 and Dr. Tanner insisted he could successfully operate. That was on a Monday, and all week he said she was too weak to see us and Friday would be best. We called on Friday, excited to see our best friend after a week without her. We were informed she had passed. We got there within a couple hours and her body was stone cold and fully stiff. It was obvious she had died long before and had been kept in the cooler. I hope no one has to endure the incompetence, deception, and heartache that we did. Stay away. In rebuttal to the hospital's response, there's a reason we haven't been back in over 20 years. Google and yelp reviews weren't out yet, I'm simply following up on something I should've done a long time ago and I owe it to my bestest girl. I was just a child, and for 23 years I've had this nightmare in my head. I promise you, she was dropped off on a Monday, and on Friday afternoon my dad and I had to pick up her body and I had to dig the grave. You are partially correct though, I'm not referencing your current hospital, rather when it was located on Killam Hill Rd.

Jul 28, 2021 · Erik Tremblay

I received a reminder call from your clinic that my appointment was scheduled for 3 pm on 8/25. I arrived to your clinic at 3:10 today and called when i arrived because that's what most vet clinics are doing where they came out and take the dog. Katie answered the phone and said my appointment was set up for 3:30 . To my surprise, I was early and thought it was strange because the reminder phone call i received said 3 pm . Katie continued to say " you need to either go back to your house and come back at your appointment time, We have other things to do" with insolent tone in her voice . I told her I live about 15-20 Mins Away . She goes " i don't know what to tell you. like i said we have other things to do " again with the insolent tone . Keep in mind its not what she said its HOW she said it . " Oh Miss . you are early for your appointment . We have other appointments before you so could you wait a little bit and we will get to you as soon as we can ". See the difference ? Its a shame because I just moved to Boxford and I have 3 Dogs and a cat . I was happy to give your clinic my business but I'd rather drive extra 20 minutes to Bradford Animal Hospital where people are really pleasant to deal with . Katie could learn a thing or two from Patty at Bradford Animal Hospital.

Aug 25, 2021 · allison m

Pet Hospital