Boston Road Animal Clinic

Boston Road Animal Clinic, located at 3650 Boston Rd #142 in Lexington, KY, serves as a cornerstone of compassionate and comprehensive veterinary care for pets in the local community. This "Pet Hospital" has built a strong reputation for providing high-quality diagnostic and preventative care at affordable prices, a combination that resonates deeply with pet owners. Under the ownership of Dr. Karen Young since January 2023, who took over from Dr. Burns (who owned and operated the clinic since 1992), Boston Road Animal Clinic continues its legacy of excellent service, now with enhanced facilities and a renewed commitment to advanced patient care.

The clinic's environment is frequently praised by clients for being clean and welcoming. As a small, family-owned practice, Boston Road Animal Clinic cultivates a personal and attentive atmosphere. This contrasts with larger, more corporate veterinary settings, offering a sense of familiarity and individualized care. The staff are described as "very nice" and are consistently noted for their caring demeanor, making both pets and their owners feel comfortable, even during stressful situations. The recent transformations under Dr. Young's ownership, including the addition of new surgery suites, multiple exam rooms, and an on-site diagnostic laboratory, indicate a modern and well-equipped facility that is designed for efficiency and high-quality medical provision while maintaining a warm and inviting feel.

Boston Road Animal Clinic provides a wide spectrum of veterinary services for canine and feline patients, encompassing everything from routine wellness to critical care and end-of-life support. Their comprehensive offerings include:

• Wellness and Preventive Care: This is foundational to their practice. Services include annual comprehensive exams, customized vaccination protocols (including Rabies, Distemper, Parvovirus, etc.), and crucial parasite prevention options (heartworm, fleas, ticks, intestinal parasites). They emphasize proactive care to help pets live long, healthy lives.
• Diagnostics: The clinic excels in diagnosing a wide range of conditions. They offer a variety of on-site laboratory tests through IDEXX, including blood work and specialty sick panels for specific pet needs. Their diagnostic capabilities are further enhanced by radiography (X-rays) for definitive views and ultrasound, which can be performed in-house or in partnership with Board Certified Internal Medicine specialists for abdominal ultrasounds and echocardiograms. The ability to perform quick X-rays, as demonstrated in the case of the puppy with pneumonia, is crucial for timely diagnosis and treatment.
• Surgery: Their equipped surgery suite handles a broad range of procedures, from routine spay and neuter operations and dental cleanings to more complex and life-saving procedures. They prioritize the safety and comfort of pets during surgery, which includes meticulous care.
• Dental Care: Recognizing the importance of oral health, Boston Road Animal Clinic offers comprehensive dental services, including cleanings, polishing, and assessment for decay or gum issues, all performed under general anesthesia as recommended by the AVMA.
• Pain Management: They are committed to addressing both acute and chronic pain in pets, offering options tailored to individual needs, from arthritis injections (as mentioned in a review) to other safe and effective pain management solutions.
• Puppy & Kitten Care: Tailored care plans for young animals, including vaccination schedules, parasite protection, and guidance on nutrition, training, and socialization.
• End-Of-Life Services: The clinic provides compassionate support during a pet's final moments, including quality of life consultations, euthanasia services, and both private and communal cremation options.
• Online Pharmacy: For client convenience, Boston Road Animal Clinic offers an online pharmacy, allowing pet owners to easily refill prescriptions and order food and other supplies.

Boston Road Animal Clinic distinguishes itself through several key features that resonate strongly with its clientele:

• Responsive and Life-Saving Emergency Care: The ability to "work in" emergency cases, even just before closing, as evidenced by the case of the puppy with pneumonia, highlights their dedication to patient well-being and their proactive approach to urgent situations. This level of responsiveness provides immense relief and gratitude to pet owners.
• Compassionate and Caring Staff: Clients consistently praise the "nice staff" who "care about their people." The personal touch, including daily check-up calls for a recovering pet, showcases a profound level of empathy and commitment beyond standard veterinary service. They truly make pet owners "feel like family."
• Affordable Pricing: The clinic is noted for being "affordable," which is a significant advantage for pet owners seeking quality care without prohibitive costs. This commitment to affordability, combined with high-quality diagnostic capabilities, makes veterinary care more accessible.
• Comprehensive In-House Capabilities: With new surgery suites, multiple exam rooms, and an on-site laboratory, the clinic is well-equipped to handle a broad range of medical needs, providing a convenient one-stop solution for pet healthcare.
• Established Legacy and New Vision: Building on over 30 years of service under Dr. Burns, the transition to Dr. Karen Young in January 2023 signifies a blend of established trust and a renewed vision for advanced diagnostic medicine and patient care, promising continued excellence. Furthermore, Dr. Young was joined by co-owner and veterinarian, Dr. Carter Mobley in October 2024, strengthening the veterinary team.
• Accessibility and Convenience: Located at 3650 Boston Rd #142, the clinic is easily accessible within Lexington. The ease of being seen, as mentioned in a review, suggests efficient operations and a focus on minimizing wait times.

Boston Road Animal Clinic promotes itself through its dedication to quality veterinary care, affordability, and a highly compassionate team. Their primary contact numbers, (859) 224-1112 and +1 859-224-1112, are readily available for scheduling appointments and inquiries. Their online presence, including their website and social media, serves as platforms for clinic updates, interactive posts, and patient stories, further engaging the community. They also encourage potential clients to explore options like pet insurance and treatment financing solutions such as CareCredit to help manage costs, showcasing their commitment to accessible care.

The client experience at Boston Road Animal Clinic is characterized by deep gratitude and trust. The story of "Patches" the puppy, whose life was saved on a Friday afternoon just minutes before closing, powerfully illustrates the clinic's dedication and responsiveness. The continued care, including daily follow-up calls and ongoing arthritis shots, solidifies the bond between the clinic and its clients. The sentiment "I love the entire staff and will always be grateful for them saving him" is a testament to the profound impact the clinic has on its patients' lives and their families. The reviews consistently emphasize that the staff "care about their people" and the overall positive aspects like being clean, affordable, and easy to be seen. For pet owners in Lexington, KY, seeking a veterinary clinic that combines expert medical care with genuine compassion and affordability, Boston Road Animal Clinic stands out as a highly recommended choice, fostering long-term relationships built on trust and excellent service.