BluePearl Pet Hospital

Had to take our 7th months old beagle somewhere around 8 pm. He was shaking, eyes were bloodshot, drooling, throwing up in the car. We had never seen anything like it. We have also never been to an emergency/ 24/7 vet clinic before. We are about 45 minutes away from blue pearl, and I would 100% make that drive again. They staff were very calming and quick, which helped our nerves. The facility was so clean quiet, had a coffee bar! I loved how they had a layout of different plan options we could choose from regarding our puppies needs rather than just doing everything in the world and us not knowing the price! We loved dr.hannon ( if I remember her name correctly) Highly recommend BluePearl!!!!!!

I am one of those people whose dogs are kid-level meaningful, so finding good care is paramount. One of my dogs, Frida, was bitten by a snake back in September - just as we were about to head to sleep. Since emergency vets were the only option, we went to the closest one to our home first, which was in Trussville. I love those folks out there, but they had had so many snake bites that weekend that they were out of the antivenin, so we were off to spot #2. Next, we went to Steel City in Hoover, and our experience there was pretty terrible. I know some people have had great things to say, but for whatever reason, the staff that night was not on their A-game -- on top of wanting to charge $3,600 in a pretty ridiculous pay structure. After going home and doing some Googling, I decided third time would be a charm and rushed Frida over to BluePearl. I hadn't heard of this pet hospital before, but I was desperate to get her good help, and I felt like I was in the right place immediately. There are two entrances, so I had to call to be sure I was trying to come in the correct one (the main door faces Belk), and the girls on the phone were so kind and helpful. The facility itself was modern, clean, and quiet. Granted, it was around 1:30am at this point, but there was no music blaring or dogs barking wildly, and the staff all spoke calmly, which was a great help during a scary time. Dr. Vollenweider was extremely accommodating and clear in his communications. He let me ask all my dumb questions and explained things thoroughly for close to a half an hour, along with multiple other check-ins. Frida was cared for swiftly, and despite the fact that I couldn't physically be with her while she received treatment, I felt clued-in to what was going on every step of the way, and not once did anyone suggest I went home and left her there (I'm someone who just wouldn't ever do that, and it means a lot to me that they seemed to understand that). We left there about 4:30am, and Frida was obviously not feeling her best, but she looked a heck of a lot better than she did when we came in, and we paid a fraction of what Steel City had been aiming to charge. Emergency Discharge Instructions were provided on paper for me, and also forwarded to my primary vet, which I thought was a really nice touch. It saved me having to call and try to explain everything the next day, when Frida and I were sleep deprived and resting most of the day. I'm so grateful to have ended up at BluePearl, and it will be my FIRST stop if after-hours care is needed in the future for either of my pups! THANK YOU to Dr. Vollenweider and staff!! (And I'm sorry again to anyone who had to withstand her toots that night - they were truly unprecedentedly rank.) Frida is feeling much better now :D

Bella, our 10-year-old dog had a walking accident. She slid down a hill and gashed her stomach area. Her bleeding wouldn’t stop. She needed immediate care. We drove to Blue Pearl Pet Hospital. She was bleeding at the reception desk. They took her to the back. She ended up having stitches. The doctor and everyone working were helpful and friendly. We are happy they were there in our time of need.

I hope that anyone ever needing emergency services for your pet sincerely considers using Blue Pearl. I could never say enough great things about this place. From the first person you see greeting you to the vet himself you feel welcome & know your pet is in the absolute best place to be seen. You would never consider going anywhere else once you go to Blue Pearl. I left knowing that my Barron was going to be just fine and had received the best care he could have..

We can't not say enough about BluePearl pet hospital in Hoover. If you ever have to take your pet to the ER this is the place to go. All of the staff are amazing. We unfortunately had to take our 6 month old Dalmatian in for coughing to find out she has pneumonia. Dr. Tolbert was great explaining everything to us what we needed to look for and how to treat. He even worked with us to bring her back to check on her to make sure it didn't turn more serious after a week and then 12 days later when she needed more meds. They really went out of their way to make us always feel comfortable. The front desk staff, techs and vets are simply the best. Torre says thank you!!!!! John and Amy Haskins.