Black River Veterinary Hospital ico

Black River Veterinary Hospital

Pet HospitalNew JerseyMorris CountyChesterU.S. 206

114 US-206, Chester, NJ 07930, USA

4.0

I was looking to switch vets, and I decided to try Black River because I heard good things about Dr Vex. My dog is a delicate case due to being traumatized by veterinary care - so he needs to be sedated to examine. The owner of Black River denied accepting him because my “current vet knows how to handle him”. Meaning he didn’t want to deal with it. Pretty unprofessional…

I’ve Seen it BUT I can’t believe it
  • Overview
  • (908) 879-1000
  • www.brvh-nj.com

Hours

Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Black River Veterinary Hospital Introduce

Welcome to Black River Veterinary Hospital, your local Pet Hospital Near You, located at 114 US-206 in Chester, New Jersey. We aim to provide quality veterinary care to the pets in the Chester area, with a team of knowledgeable and caring professionals.

The environment at Black River Veterinary Hospital is described as very clean. The staff is also noted as friendly and efficient, being responsive to client needs by always answering the phone and getting back quickly with answers to questions. This suggests a well-maintained and organized clinic with a customer-oriented approach from the general staff. However, one potential client reported a negative interaction with the owner regarding the acceptance of a pet with specific needs.

At Black River Veterinary Hospital, our services are provided by knowledgeable and kind doctors, including Dr. Ganno, who is specifically mentioned for her caring nature. The hospital offers general veterinary care; however, based on one review, they may not be equipped or willing to handle pets who require sedation for routine examinations due to anxiety or past trauma. This suggests a potential limitation in the scope of services offered to pets with specific behavioral challenges during veterinary visits. It is advisable to inquire about their policies regarding anxious pets and the use of sedation when considering this hospital.

A key feature of Black River Veterinary Hospital is the reported knowledge and kindness of the doctors, particularly Dr. Ganno, who is described as very caring. The cleanliness of the office and the friendly, responsive nature of the staff are also positive aspects highlighted by a reviewer. However, a potential limitation to consider is the reported unwillingness of the owner to accept a new patient with a history of trauma requiring sedation for examinations, which was perceived as unprofessional. If your pet has specific needs, such as requiring sedation for veterinary care, it would be prudent to discuss this with the hospital beforehand to ensure they can accommodate your pet.

Currently, there is no specific promotional information available. Local users in Chester, NJ, considering Black River Veterinary Hospital should take into account the positive feedback regarding the knowledgeable and caring doctors, clean environment, and responsive staff, as well as the reported instance of a pet with specific needs being denied service. We encourage you to contact us at (908) 879-1000 or +1 908-879-1000 to discuss your pet's individual needs and our ability to provide the necessary care.

Black River Veterinary Hospital Photos

Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12
Black River Veterinary Hospital 12

Black River Veterinary Hospital Location

Black River Veterinary Hospital

114 US-206, Chester, NJ 07930, USA

Get directions

Reviews

I was looking to switch vets, and I decided to try Black River because I heard good things about Dr Vex. My dog is a delicate case due to being traumatized by veterinary care - so he needs to be sedated to examine. The owner of Black River denied accepting him because my “current vet knows how to handle him”. Meaning he didn’t want to deal with it. Pretty unprofessional…

Feb 27, 2025 · I’ve Seen it BUT I can’t believe it

The doctors are very knowledgeable and kind. I really like Dr. Ganno. She is so caring. The office is very clean. The staff is friendly also and they are very on top of things. They always answer the phone and get back to me right away with answers to questions.

Feb 27, 2025 · Mehgan Rogers

Well after working in a vets office for 12 years I was pleasantly happy going to this office! Dr. Freibergs was absolutely amazing! My dog is 9 years old and I was worried he would be very stressed at a new place, well the staff was amazing! My dog also wears a muzzle to keep him honest and everyone safe and I loved that they didn't see a scary pit bull in the room but a giant mush! My 2 kittens are very excited to go in a few months!

Feb 26, 2024 · danielle vansaders

The staff here from the receptionist to the veterinary assistance to the vets themselves are all top notch! The place is always clean and the technology that they have at this facility is top notch! They have given our cats care and diagnose things that others have missed. I highly recommend this facility!

Dec 18, 2024 · Mike

Our pet Mel has been attended by Black River Veterinary Hospital since we moved to the USA from Brazil. Dr Suzanne and the entire staff are outstanding. The take care with our pet, all guidance and explanation after any appointment and follow up all times exceeds our expectations. We fully trust on the team and they show up as a clear pet centricity mindset to support the owners. Very well done team, we are blessed to have you all at Chester!!!

May 05, 2021 · Enrico Torresani

Pet Hospital