Bismack Theresa DVM

Pet HospitalMichiganOakland CountyBerkley12 Mile Road

3996 12 Mile Rd, Berkley, MI 48072, USA

2.0

I wonder why they have vet techs consulting and dealing with life or death issues when they can't pronounce things such as Feline Immunodeficiency Disease(SERIOUSLY SHE SAID 'THE "I" WORD' in FIV). In addition, saying in a semi sarcastic tone ' I can't just run test's '... & euthanasia is one of the last loving things we can do for a pet. I could stomach this if she didn't say prior ' I don't know why they didn't test for that... & they should have tested for it ' ... they being berkley animal clinic and royal oak... Its not like many symptoms were not present (anemia, vomiting, urinary infections, constipation, increased thirst, increased white blood cell count, THAN KICKED IN... severe weight loss, losing use of back legs(falling/stumbling), twitching of cheeks, twitching of tongue, iris inflammation, dementia(the cat was NOT the same, dazed out putting head under facet and occasional blank staring). Even half of the early symptoms should have provoked a more thorough consultation, exam, and TESTS. Instead a simple blood test was done early on and they pushed antibiotics for the urinary infection (at royal oak). Upon going to berkley animal clinic they decided the antibiotics were not needed and enemas were the answer and tried the old replenish with electrolytes up-sell(he's been drinking and eating normally up until final severe stages, no need). We all can't baby sit our mothers just as we cannot trust vet's to do their job of a proper exam. For the life of the animal though, how the he(( could they not think of testing for FIV, or FeLV or anything more complex that WOULD RELATE TO SYMPTOMS. I really do think because of the clinics inability to be sensitive and educated, paired with my mothers lack of knowledge on animal health and the way ANY business is ran now days, the cat had to be put down in stages too late for saving. I'm definitely upset, though I was not primary caretaker, but mainly shocked. While understanding the amount of sales that can be made on one's emotional state, it doesn't compensate for the heartless individual it requires to make that sale. What blows my mind is that this is not so much the case. The fact that more test's could have been done is the problem. More effort was required on their part to 'help' the client and examine and diagnose. Not give enema's and antibiotics than get an attitude when people expect more tests/WORK to be done. I'll assume its just another example of lazy half at it workers that are all over this country holding positions others are in great need of and will work harder, for. This is not just a rant but a warning, like the hundreds of others I see on forums and site reviews for our loved pets/family. Push people to do their job they are initially entitled to do.. sad and pathetic people.. its whats exactly wrong with the world today.

D ster
  • Overview
  • (248) 545-4933
  • www.berkleyanimalclinic.com

Hours

Monday 8:00 AM - 8:00 PM
Tuesday Closed
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 1:00 PM

Welcome to Bismack Theresa DVM

Bismack Theresa DVM is a veterinary care provider located at 3996 12 Mile Rd, Berkley, MI 48072, USA. Operating as a Pet Hospital, they can be contacted at (248) 545-4933 or +1 248-545-4933. Introducing a veterinary practice based on a single, highly critical customer review requires careful consideration to maintain objectivity, as requested. The following introduction aims to present the available information without omitting any details, while acknowledging that it is heavily influenced by one specific, negative experience.

Information regarding the environment of Bismack Theresa DVM is not explicitly detailed. Typically, a Pet Hospital would include examination rooms for consultations and physical assessments, a reception area for clients and their pets, and potentially other specialized areas depending on the services offered, such as surgical suites, imaging facilities, or a laboratory. However, without further information, a specific description of the clinic's environment cannot be provided.

Similarly, a comprehensive list of services offered by Bismack Theresa DVM is not available. Generally, a veterinary practice under the care of a DVM would offer a range of services, including preventative care (vaccinations, parasite control, wellness exams), diagnostics (laboratory testing, imaging), treatment of illnesses and injuries, and potentially surgical procedures. However, the provided review focuses on a specific diagnostic experience and does not outline the full scope of services provided by Bismack Theresa DVM.

The single customer review available presents a strongly negative experience concerning the diagnosis and treatment of a cat with multiple health issues. The reviewer expresses significant dissatisfaction with the level of care provided, alleging a lack of thoroughness in examination and testing, as well as insensitivity and a perceived focus on upselling unnecessary treatments. The specific concerns raised include a vet tech's mispronunciation of "Feline Immunodeficiency Disease" (FIV), a perceived dismissive attitude towards running tests ("I can't just run test's"), and a disagreement with the approach to euthanasia as a last resort.

The reviewer details a progression of symptoms in their cat, including anemia, vomiting, urinary infections, constipation, increased thirst, increased white blood cell count, severe weight loss, loss of use of back legs, twitching, iris inflammation, and dementia-like behavior. They express the opinion that these symptoms should have prompted more thorough investigation and testing, specifically mentioning the lack of testing for FIV or FeLV (Feline Leukemia Virus) early in the course of the illness. The review also mentions previous interactions with another clinic (Berkley Animal Clinic) and Royal Oak, suggesting a history of seeking care for the cat's condition across multiple veterinary providers.

The reviewer criticizes the initial approach at Royal Oak, which involved antibiotics for a urinary infection, and the subsequent treatment at Berkley Animal Clinic, which focused on enemas and electrolyte replenishment without, in the reviewer's opinion, addressing the underlying issues. The core of the complaint revolves around the perceived failure to conduct comprehensive diagnostic testing that could have identified the more complex health problems earlier, potentially impacting the cat's outcome. The reviewer concludes that due to the perceived lack of sensitivity, education, and effort from the clinics involved, the cat's euthanasia was delayed and potentially more traumatic.

Given that the provided information consists solely of this critical review, it is challenging to objectively outline the typical features of Bismack Theresa DVM's practice. However, based on this account, a potential feature, as perceived by this reviewer, might be a perceived lack of thoroughness in diagnostic workups and a focus on more immediate or symptomatic treatments. The reviewer also suggests a potential issue with the knowledge or communication skills of the veterinary technicians. It is crucial to recognize that this is a single perspective and may not represent the experiences of all clients.

No information regarding promotional offers or specific practices of Bismack Theresa DVM is available. Veterinary clinics may offer various promotions or have specific protocols for patient care, but these are not mentioned in the provided text.

It is important for local users to consider all available information when choosing a Pet Hospital. This single review raises serious concerns about the diagnostic approach and communication at this clinic, at least in this specific instance. However, it is also essential to remember that one review may not provide a complete picture of the overall quality of care provided by Bismack Theresa DVM. Potential clients may wish to seek additional reviews or contact the clinic directly to inquire about their protocols, diagnostic capabilities, and staff qualifications to form a more comprehensive opinion.

In conclusion, Bismack Theresa DVM in Berkley, MI, is a Pet Hospital located on 12 Mile Rd. The provided information consists of a single, strongly negative customer review detailing concerns about the diagnostic process, communication, and perceived lack of thoroughness in addressing a complex feline health issue. While this review should be taken into consideration, it is crucial for local users to seek additional information and perspectives to make an informed decision about their pet's veterinary care.

Bismack Theresa DVM Location

3996 12 Mile Rd, Berkley, MI 48072, USA

Reviews

I wonder why they have vet techs consulting and dealing with life or death issues when they can't pronounce things such as Feline Immunodeficiency Disease(SERIOUSLY SHE SAID 'THE "I" WORD' in FIV). In addition, saying in a semi sarcastic tone ' I can't just run test's '... & euthanasia is one of the last loving things we can do for a pet. I could stomach this if she didn't say prior ' I don't know why they didn't test for that... & they should have tested for it ' ... they being berkley animal clinic and royal oak... Its not like many symptoms were not present (anemia, vomiting, urinary infections, constipation, increased thirst, increased white blood cell count, THAN KICKED IN... severe weight loss, losing use of back legs(falling/stumbling), twitching of cheeks, twitching of tongue, iris inflammation, dementia(the cat was NOT the same, dazed out putting head under facet and occasional blank staring). Even half of the early symptoms should have provoked a more thorough consultation, exam, and TESTS. Instead a simple blood test was done early on and they pushed antibiotics for the urinary infection (at royal oak). Upon going to berkley animal clinic they decided the antibiotics were not needed and enemas were the answer and tried the old replenish with electrolytes up-sell(he's been drinking and eating normally up until final severe stages, no need). We all can't baby sit our mothers just as we cannot trust vet's to do their job of a proper exam. For the life of the animal though, how the he(( could they not think of testing for FIV, or FeLV or anything more complex that WOULD RELATE TO SYMPTOMS. I really do think because of the clinics inability to be sensitive and educated, paired with my mothers lack of knowledge on animal health and the way ANY business is ran now days, the cat had to be put down in stages too late for saving. I'm definitely upset, though I was not primary caretaker, but mainly shocked. While understanding the amount of sales that can be made on one's emotional state, it doesn't compensate for the heartless individual it requires to make that sale. What blows my mind is that this is not so much the case. The fact that more test's could have been done is the problem. More effort was required on their part to 'help' the client and examine and diagnose. Not give enema's and antibiotics than get an attitude when people expect more tests/WORK to be done. I'll assume its just another example of lazy half at it workers that are all over this country holding positions others are in great need of and will work harder, for. This is not just a rant but a warning, like the hundreds of others I see on forums and site reviews for our loved pets/family. Push people to do their job they are initially entitled to do.. sad and pathetic people.. its whats exactly wrong with the world today.

Feb 01, 2013 · D ster

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