BIG CREEK VETERINARY ico

BIG CREEK VETERINARY

Pet HospitalOhioLake CountyConcordGirdled Road

11743 Girdled Rd, Concord, OH 44077, USA

4.0

Hello! My name is Marilyn. I am a customer service representative at Big Creek Veterinary Hospital. To be able to witness and be a part of such an exceptional group of people has been a true blessing in my life. Each and every fellow employee truly loves and cares for every loved pet that walks through our door. The compassion and care our veterinarians and staff give is truly from the heart. We love and adore our patients and owners! Thank you Big Creek for providing such excellent care to our patients and for letting me be a part of it!

Marilyn Kadas
  • Overview
  • (440) 639-8585
  • bigcreekvet.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Welcome to BIG CREEK VETERINARY

BIG CREEK VETERINARY, located at 11743 Girdled Rd, Concord, OH 44077, USA, stands as a premier Pet Hospital dedicated to providing state-of-the-art and compassionate veterinary medical care for small animals. Serving the pets and owners of Concord, OH, and surrounding areas including Mentor, Chardon, Kirtland, Madison, and Montville, this facility is committed to promoting responsible pet ownership, preventative health care, and offering health-related educational opportunities for its clients. They can be reached by phone at (440) 639-8585, or via mobile at +1 440-639-8585, making it convenient for scheduling appointments and inquiries.

The environment at BIG CREEK VETERINARY is consistently praised for being welcoming, caring, and comfortable for both pets and their owners. Reviews from customers, including one from a long-term customer service representative, highlight the genuine love and compassion extended by every staff member to every pet that walks through their doors. The facility is described as a "state-of-the-art facility," suggesting modern amenities and a well-maintained space that contributes to a positive experience. The atmosphere is designed to alleviate the stress often associated with vet visits, with staff members who are patient and understanding, even with anxious pets. The overall impression is one of a professional yet heartfelt environment where pets are treated as if they were the staff's very own, fostering a sense of trust and comfort for pet parents.

BIG CREEK VETERINARY offers an extensive and comprehensive range of veterinary services, aiming to meet all of a pet's needs throughout its life. These services include:

  • Pet Immunization and Wellness Care: This forms the cornerstone of their preventative approach, including thorough wellness exams and tailored vaccination protocols to protect pets from various diseases.

  • Pet Dental Care: Comprehensive dental services, from preventative cleanings to extractions, to ensure optimal oral health, which is crucial for overall well-being.

  • Pet Urgent and Critical Care: While not a 24/7 emergency hospital, they provide urgent care services during their operating hours for sudden illnesses or injuries, addressing immediate needs with compassion and skill.

  • Pet Internal Medicine: Diagnosis and management of complex internal diseases affecting various organ systems, including conditions related to the heart, kidneys, liver, and more.

  • Pet Laser Therapy: Utilizing specific wavelengths of light to aid in pain reduction, improved healing time, increased circulation, and decreased swelling, often used for osteoarthritis, joint pain, chronic wounds, and post-surgical recovery.

  • Pet Microchipping: Offering this essential service for permanent identification, greatly increasing the chances of a lost pet being reunited with its family.

  • Pet Pharmacy: An on-site and online pharmacy providing convenient access to prescribed medications and veterinary diets. All medications are guaranteed by their manufacturers and trusted by their veterinarians.

  • Pet Radiology (X-Rays): Utilizing modern digital X-ray technology for quick and effective diagnosis of various internal conditions.

  • Pet Surgery: A wide array of surgical procedures, from routine spays and neuters to more advanced soft tissue and some orthopedic surgeries. The clinic emphasizes high-quality surgical care in a safe and stress-free environment, with thorough pre-surgical physical exams and monitoring.

  • Pet Hospice and Euthanasia Services: Providing compassionate end-of-life care, helping pets pass comfortably and with dignity, and offering support to grieving owners.

  • Pet Pain Management and Control: Developing tailored plans to manage both acute and chronic pain, enhancing a pet's quality of life.

  • Advanced Diagnostics: Equipped with full in-house laboratory services for quick results on tests such as complete blood count (CBC), chemistry, cytology, fecal, and urinalysis. They also utilize advanced imaging tools like ultrasound and echocardiograms for detailed internal examinations.

A significant feature of BIG CREEK VETERINARY is its deep-rooted commitment to compassionate care and client education. The testimonials consistently highlight the staff's genuine love for animals and their dedication to going "above and beyond." Dr. Emily Mosser, specifically mentioned in a review, exemplifies this by being patient and explaining everything in detail, making pet owners feel comfortable and well-informed. This emphasis on clear communication and understanding empowers pet owners to make the best decisions for their companions. The presence of an online pharmacy with competitive prices and the option for repeat deliveries (autoship) further enhances convenience for clients. The clinic also boasts modern technologies such as digital X-ray, laser therapy, ultrasound, and endoscopy, ensuring that pets receive the most advanced and effective treatments available. They are also AAHA (American Animal Hospital Association) accredited, which means they meet stringent standards for patient care and hospital operations, a significant indicator of quality.

Regarding promotional information, BIG CREEK VETERINARY focuses on offering value through their services and convenient access to necessary products. While specific, time-limited promotional offers might vary, the consistent promotional features include:

  • Online Pharmacy with Coupons: By signing up for their online pharmacy, clients can receive weekly coupons, making it a cost-effective solution for medication and prescription food needs. This "Shop Local with Autoship" feature provides convenience and potential savings.

  • Acceptance of Pet Insurance: Like many modern veterinary practices, BIG CREEK VETERINARY accepts various pet insurance plans (such as Trupanion) and encourages owners to explore pet insurance as a means to manage unexpected veterinary costs.

  • Treatment Financing Options: To help clients manage the cost of comprehensive care, especially for unexpected or existing medical conditions, they accept financing solutions like CareCredit, allowing payments to be spaced out over time.

  • Comprehensive Wellness Plans (Implicit): While not explicitly detailed as "packages," their focus on comprehensive wellness and preventative care suggests that bundled services might be offered to provide value for routine health maintenance.

For the most current information on specific promotions or discounts, it is always recommended to directly contact BIG CREEK VETERINARY at (440) 639-8585 or visit their official website.

In conclusion, BIG CREEK VETERINARY at 11743 Girdled Rd, Concord, OH 44077, stands out as an exceptional Pet Hospital that seamlessly blends advanced medical technology with a profound commitment to compassionate care. Their comprehensive array of services, supported by a professional, loving, and dedicated team, ensures that pets receive top-notch medical attention, from routine check-ups to complex surgical procedures and end-of-life support. The clinic's focus on client education, convenient online pharmacy options, and acceptance of various payment solutions further solidify its role as a trusted and invaluable partner for pet owners in the Concord area, truly treating every animal as a cherished member of the family.

BIG CREEK VETERINARY Photos

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BIG CREEK VETERINARY Location

11743 Girdled Rd, Concord, OH 44077, USA

Reviews

Hello! My name is Marilyn. I am a customer service representative at Big Creek Veterinary Hospital. To be able to witness and be a part of such an exceptional group of people has been a true blessing in my life. Each and every fellow employee truly loves and cares for every loved pet that walks through our door. The compassion and care our veterinarians and staff give is truly from the heart. We love and adore our patients and owners! Thank you Big Creek for providing such excellent care to our patients and for letting me be a part of it!

Apr 09, 2025 · Marilyn Kadas

I was very pleased with the care and compassion that was shown to Kitty and I while he was being taken care of. Dr. Emily Mosser went above and beyond my expectations. She was patient and explained everything in detail. I felt very comfortable with her. I could tell I made the right choice is choosing Big Creek as the place to get Kitty's surgery done. I thank everyone who got my little fella back to feeling better. I will be using Big Creek for all my veterinarian needs going forward.

Nov 10, 2024 · Cynthia Evans

Most professional Compassionate Team ive ever seen. i would highly recommend this Facility to anyone in need of Veterinary Medicine! They exceeded all my expectations and Doctor Wade is an Angel on Earth to the Animals . All the staff were so accommodating and kind .. hard to find today I faced a very challenging situation with an untrained 125lb German Shepherd and Dr Wade Completely took the reigns.. Thank you for your support and kindness . I will never forget your Compassion! Respectfully Aileen Osborne

Apr 05, 2025 · Aileen Osborne

The girls are always so nice and are so good with my dog, even tho he is a big 130 pound baby and hates going to the “dr”. I’ve been bringing him to big creek for the past 9 yr when he was 8 weeks old and have never had an issue. Thank you!

Mar 04, 2025 · Tammy Rubino

I’ve been going to Big Creek vet for years and have always been satisfied. Their compassion for our pets is honest and real, what ever we are there for we are given options.

Oct 06, 2024 · crow722

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