Big Creek Pet Hospital

Welcome to information about Big Creek Pet Hospital, a "Pet Hospital" located at 16949 Bagley Rd, Cleveland, OH 44130, USA. You can contact them at (440) 234-5831 or their mobile number, +1 440-234-5831, for inquiries about their veterinary services. Big Creek Pet Hospital aims to serve the local community by providing healthcare for your animal companions.

Based on customer reviews, experiences at Big Creek Pet Hospital appear to vary. One recent review expresses significant disappointment with the grooming services provided. The pet owner brought in a double-coated dog for a haircut, explicitly stating they did not want the dog shaved. However, the review indicates that the dog was shaved down to approximately half an inch, contrary to the owner's wishes and advice received from other veterinary offices regarding the care of double-coated breeds. This resulted in the owner expressing concern about the dog's fur regrowth and subsequent alopecia, allegedly caused by the improper shaving. The owner strongly advises others to avoid their grooming services based on this negative experience.

In contrast, another customer shared a positive experience specifically regarding the veterinary clinic aspect of Big Creek Pet Hospital. This reviewer stated, "This is one of the best Vet clinics I have been. To we take all four of our cats here. The staff is kind and friendly the doctors professional and honest. They present all the facts and respect your choices trying to guide you." This feedback highlights positive attributes such as a kind and friendly staff, professional and honest doctors who provide information and respect the owner's decisions. The reviewer also noted that their nervous cats were treated well and appreciated the personal touch shown by the hospital when their dog passed away, including a letter and flowers.

Considering these contrasting reviews, it's important for local users to be aware of both the reported issues with grooming services and the positive feedback regarding the veterinary clinic itself. As a "Pet Hospital," Big Creek Pet Hospital likely offers a range of veterinary services beyond grooming. Based on the positive review, these services may include routine check-ups, care for illnesses, vaccinations, and potentially surgical procedures, given that they are described as a "Vet clinic." The professionalism and honesty of the doctors, as mentioned, suggest a commitment to providing sound medical advice and care for your pets.

The environment of Big Creek Pet Hospital is not explicitly described in the provided reviews. However, the positive feedback regarding the staff's kindness and the doctors' professionalism suggests a welcoming and competent atmosphere within the clinic. It is reasonable to expect a "Pet Hospital" to maintain a clean and organized environment for the well-being of the animals they treat.

Features of Big Creek Pet Hospital, as indicated by the reviews, include a friendly and kind staff, professional and honest doctors, and a personal touch in their client interactions (such as the sympathy gesture for the loss of a pet). However, a potential area of concern, as highlighted by one review, is the grooming service, particularly concerning the handling of double-coated breeds.

There is no specific promotional information available in the provided text. Local users interested in learning more about the services offered by Big Creek Pet Hospital, beyond what can be inferred from the reviews, are encouraged to contact them directly at the provided phone number.

In summary, Big Creek Pet Hospital, located in Cleveland, OH, appears to have received positive feedback regarding its veterinary clinic services, with customers praising the kind staff and professional, honest doctors. However, there is a significant negative review detailing a poor experience with their grooming services, specifically concerning the shaving of a double-coated dog. Local users should consider these contrasting experiences when deciding whether to utilize the services offered at this "Pet Hospital." If you are primarily seeking veterinary medical care, the positive review suggests a potentially good experience. If you are considering grooming services, the negative review warrants caution.

For more information about the specific veterinary services offered, the environment of the clinic, and to address any concerns raised by the grooming review, please contact Big Creek Pet Hospital directly at (440) 234-5831.