Belmont Animal Hospital of Chicago

Dr. Clark and her team are AMAZING and we will miss them so much (we moved out of state otherwise I'd stay with this team forever)! They loved our dog Mila and gave her the best care, were always available for questions and really attentive in their care-plans for anything that came up. Thanks for a few years of the best vet care, I hope our paths cross soon!

Dr. Marcia and team are EXCELLENT. When my partner and I adopted our pup, we were referred by a friend. Due to his adoption, we have limited health history. Dr. Marcia provides excellent education of all things to consider, what interventions are available and triages levels with pet parents in a way that is informative, warm and kind. I cannot say enough good things about this practice. Trust them with your little guys, you won't be disappointed.

Dr. Clark is great and extremely caring with your animal, but this does not make up for the extreme lack of professionalism by the staff at this establishment. I brought my dog here in March to establish care and get an opinion on a dental cleaning. This was a great appointment, so I scheduled a follow up for all of her vaccines - another appointment that went relatively well. They did bring in a list of charges before the appointment was over and I had to clarify that my dog did not actually need half of the vaccines on the list - which they would have known if they had any sort of reliable tracking information for previous medical history. This was slightly concerning because if there HAD been something she did not need and received a double dose of, I would be paying extra and putting my pet through that for no reason. Even still, this was not too off-putting, so I continued to schedule my dog for a dental cleaning. I received multiple confirmation emails and phone calls for this appointment. Similar to any other doctor/dentist/etc appointment, these phone calls and emails did not say anywhere that I needed to call the office and confirm the appointment again. When I called to schedule the first time, that seemed to be all that was needed - if it wasn’t, their reminder emails were extremely unclear. The day of her dental cleaning, I fasted her for twelve hours, went to take her to their office and called that morning because they had not provided clear instruction on drop off time. I had received three different time frames to drop her off. When I called, they told me they had no record of her appointment - upon further investigation after me providing several receipts of her appointment, they informed me that because I didn’t call them back (even though I received several notifications that this appointment was confirmed) they gave her appointment away. Beyond this office having strange business hours, it is almost impossible to get someone on the phone who has any idea what they are talking about. While I did attempt to call several times to get clarity on drop of times, dental pricing estimates, etc. I was told multiple times that they would “look into it and call me back,” only for me to never receive a callback and when I phoned again, they acted as if they had never spoken to me before and I was starting all over every single time I called. I understand there can be mixups, but I no longer trusted this office to be responsible for putting my pet under anesthesia. When I called several weeks later to get her records transferred to a new vet, it seems they have completely deleted her file! This is extremely careless as now I would have NO proof that my pet has had her vaccinations if I hadn’t personally saved email receipts they sent to me. Extremely unprofessional and unreliable office staff. A shame because Dr.Clark is incredible, but there are bare minimum expectations a business should be able to provide and maintain. Think twice before choosing this vet.

Don’t trust your pup with just anyone! Dr. Clark and her team are the real deal. I’ve never felt so confident that our middle aged pup is getting the best possible care. I recommend Belmont Animal Hospital to everyone! To respond to others’ reviews, I’ve ALWAYS felt like Dr. Clark takes as much time as WE need to understand options and answer our questions. Seriously, above and beyond empathetic. Is it more expensive? Vaccine to vaccine, not sure. But I’ve always felt very confident my pup is getting all the treatment she needs and ONLY the treatment she needs, which is how I measure the value.

Absolutely love Dr. Clark and her sweet staff! My pup does too. We've been coming here for about a year and a half. They are great at fitting us in for last minute appointments and always treat me and my dog with love and kindness! I've never had to wait once I'm there. Nice, clean office too. I definitely recommend others come here.