
Bayview Animal Hospital
Pet HospitalNew YorkMonroe CountyWebsterBay Road
1217 Bay Rd Suite 1A, Webster, NY 14580, USA
4.0
I took my guinea pig here for an eye issue, and the entire staff was amazing & so kind! I had a fantastic experience here. I called last night & they were able to get her in this morning & got us right into the room as soon as we got there. Very professional, very caring and loving environment. Highly recommend.
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Overview
- (585) 671-3120
- thrivepetcare.com
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Pet Hospital
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Welcome to Bayview Animal Hospital
Bayview Animal Hospital, located at 1217 Bay Rd Suite 1A, Webster, NY 14580, USA, stands as a prominent veterinary care provider within the "Pet Hospital" category, serving not only Webster but also surrounding communities such as Rochester, Penfield, and Ontario. This established facility is committed to delivering high-quality healthcare and a range of related services and products for a diverse array of animal companions.
Customer reviews consistently highlight the welcoming and compassionate environment at Bayview Animal Hospital. The facility aims to provide a professional yet caring atmosphere for pets and their owners. Reviewers frequently commend the staff for being "amazing & so kind," "very professional, very caring and loving." One notable feature often mentioned is the effort to create a less stressful experience for animals, with a specific mention of "they separate cats from dogs so my kitty wasn't as stressed!" This dedication to minimizing anxiety for pets, particularly those with specific needs like aggressive cats, demonstrates a thoughtful approach to the clinic's environment. The location within the Bay Centre Plaza suggests accessibility with likely convenient parking, making visits easier for pet owners. The overall impression conveyed by client feedback is one of a clean, organized, and friendly space where both animals and their human companions feel comfortable and respected.
Bayview Animal Hospital, as a comprehensive "Pet Hospital," offers a wide array of veterinary services designed to cater to the health needs of various animals, including dogs, cats, pocket pets, and other exotic animals. Their commitment to providing the highest level of service and care is evident in their detailed service offerings, which typically include:
- Wellness and Preventive Care: This is a cornerstone of their practice, encompassing regular wellness exams, tailored vaccination protocols (including for puppies and kittens), heartworm prevention, and flea and tick prevention. These proactive measures are crucial for early detection of health issues and maintaining long-term pet health.
- Sick/Illness Exams: The veterinarians at Bayview Animal Hospital are skilled in diagnosing and treating common ailments such as vomiting, itching, lumps, and lameness, aiming to identify the root cause of the pet's discomfort and provide effective treatment.
- Diagnostic Testing: To ensure accurate diagnoses, the hospital utilizes various diagnostic tools. This includes in-house laboratory testing for blood, urine, and fecal analysis, as well as advanced diagnostic imaging like general X-rays (digital radiography). For more complex cases, they also offer or facilitate access to CT, MRI, and ultrasound.
- Surgical Procedures: Bayview Animal Hospital provides both routine and some complex surgical services. This includes essential procedures like spaying and neutering, as well as general surgery to address various medical conditions.
- Dental Care: Recognizing the importance of oral health, they offer preventive pet dental care, ranging from routine cleanings to tooth extractions, to maintain a pet's overall well-being.
- Ophthalmology: A specialized service offered by Bayview Animal Hospital is ophthalmology, focusing on the diagnosis and treatment of eye disorders and diseases in pets. This includes managing conditions like glaucoma, cataracts, and retinal diseases, with treatment options ranging from drug therapy to surgical interventions like ultrasonic removal of cataracts or corneal transplantation.
- End-Of-Life Care: They provide compassionate end-of-life care, offering both medical assistance and emotional support to pet owners during this difficult time.
- Nail Trims: Routine services like nail trims are also available, contributing to the overall hygiene and comfort of pets.
- Care for Exotic and Pocket Pets: A notable feature mentioned in reviews and general information is their expertise in caring for guinea pigs and other exotic or pocket pets, expanding their reach beyond traditional dog and cat clientele.
Bayview Animal Hospital is distinguished by several key features that contribute to its reputation as a trusted "Pet Hospital" in the Webster area:
- Experienced and Compassionate Team: The hospital prides itself on a skilled team of veterinary professionals, including DVMs like Dr. Annette Jones, Dr. Sarah A. Gebbie, and Dr. Danling Ye, who bring years of experience and a genuine love for animals to their practice. Customer reviews frequently highlight the staff's kindness, professionalism, and caring approach, with specific commendations for individuals like Carla.
- Personalized Care: The reviews emphasize a strong focus on personalized care, where the team listens to questions, addresses concerns, and handles even aggressive pets with patience and expertise. This tailored approach builds trust and ensures that each pet receives the most appropriate care.
- Emphasis on Communication: Clients appreciate that their questions are answered and that they feel "very comfortable with the care" their pets receive. The ability to text the admin staff for quick and thorough results and advice directly from the vet is also a highly valued feature, indicating a commitment to clear and convenient communication.
- Advanced Diagnostic Capabilities: The availability of in-house lab testing and digital radiography, with access to more advanced imaging like CT and MRI, allows for thorough and efficient diagnosis of various conditions.
- Holistic Approach: While not explicitly detailed, the range of services, including preventive care, specialized ophthalmology, and compassionate end-of-life care, suggests a holistic approach to pet health, addressing both physical and emotional well-being.
- Client Education: While not directly stated, a comprehensive veterinary practice like Bayview Animal Hospital typically engages in client education, providing owners with the information needed to make informed decisions about their pet's health and daily care.
Bayview Animal Hospital actively offers promotional opportunities to its clients, demonstrating a commitment to making quality veterinary care more accessible. Based on available information, these include:
- Anesthetic Dental Cleaning Discount: For a limited time, Bayview Animal Hospital offers a significant promotion, allowing clients to "SAVE $100 on Anesthetic Dental Cleanings!" This encourages pet owners to prioritize their pet's oral health, which is crucial for overall well-being.
- "Share the Love" Referral Program: The hospital runs a referral program designed to reward loyal clients. Through their "Share the Love Referral Program," clients can save $25. This initiative provides a credit to existing clients who help the practice grow by referring new pet owners, fostering a sense of community and appreciation.
- Acceptance of Pet Insurance and Financing: Bayview Animal Hospital accepts pet insurance, which is presented as an excellent way for pet owners to manage unexpected vet costs. They also highlight that they are a Thrive Pet Healthcare partner, and as such, likely support options like CareCredit and Scratchpay for treatment financing, allowing clients to space out payments for larger expenses.
- Online Store with Vetsource: To further convenience clients, Bayview Animal Hospital has partnered with Vetsource, providing an online storefront where pet owners can purchase prescribed medications, specialized food, and other essential products for their pets. This offers a convenient way to manage ongoing pet needs.
For the most up-to-date information on services, current promotions, and to schedule an appointment, local users are encouraged to contact Bayview Animal Hospital directly at (585) 671-3120 or +1 585-671-3120. Their dedication to compassionate care and comprehensive services makes them a valuable resource for pet owners in Webster, NY, and the surrounding regions.
Bayview Animal Hospital Photos










Bayview Animal Hospital Location
1217 Bay Rd Suite 1A, Webster, NY 14580, USA
Reviews
I took my guinea pig here for an eye issue, and the entire staff was amazing & so kind! I had a fantastic experience here. I called last night & they were able to get her in this morning & got us right into the room as soon as we got there. Very professional, very caring and loving environment. Highly recommend.
May 13, 2025 · Christa CavalloMy cats go here, have been for years, and I feel very comfortable with the care the receive. One of my cats can be very aggressive, but they always still handle her care. My questions are answered and the kitties are taken care of. Carla does a fabulous job with them and is always very friendly and personable.
Apr 17, 2025 · Jackie M.I usually see Dr. Jones, who is very knowledgeable and personal. This time I saw Dr. Gebbie. She remembered the last time we met when I asked her to give my cat, Allie, a sedative before I had to let her go to God. It relieved Allie's and my anxiety. This time, she met Mittens, my 6-year old boy, for a checkup. She makes suggestions, explains everything, and calls him loving names. I really love it that the staff remembers my "children's" names rather than calling them "peanut", like some doctors do. I would highly recommend them to anyone... and have!
Apr 19, 2025 · Elizabeth PierceI used to go here back in 2018-2020. Last year I had brought my rabbit, senior cat(14) and my other cat(8). I was mainly having issues with my rabbit having a leaky eye and my senior cat not being able to defecate easily. I had the veterinarian Dr. (Danling) Ye. She was terrible. She told me that she didn't know what was wrong with my rabbit and then only told me that my senior had was dehydrated, that she didn't think there was anything wrong with him and she's need a stool sample to see further. I took my senior cat to the emergency animal immediate care on ridge road in Webster after he was struggling and crying out and they immediately knew he had kidney disease. I had even brought a stool sample just in case and the doctor told me they didn't need it since his symptoms were so obvious. Not only did I spend the same amount of money but they did so much for my animals at ridge road immediate care than Bayview has ever done. I am sickened that they have someone working there that clearly isn't a fully educated vet. I will never go there again.
Apr 07, 2025 · Alex CiullaFrom the moment we walked in we knew our pet was in good hands. Dr. Blair and the staff were great! Dr. Blair provided clear, detailed explanations and genuinely cared about my pet Morty. The clinic itself is clean and welcoming. I highly recommend!
Feb 08, 2025 · Shaylyn Kissinger TraverPet Hospital

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