
Bay State Veterinary Emergency & Specialty Services
Pet HospitalMassachusettsBristol CountySwanseaSwansea Mall Drive
463 Swansea Mall Dr, Swansea, MA 02777, USA
4.0
Thank you to Lauren, Denise, and the rest of the staff. I was concerned because my boy is never left anywhere and I figured he would be terrified. As I checked him in, he wanted out desperately, but when Denise came to get him, he liked her and walked in with no hesitation. As soon as I walked in to pick him up, they brought him right out. He was happy and had a smile on his face all the way home. The price for the echocardiogram was significantly less than I had expected.
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Overview
- (508) 379-1233
- bsvess.com
Pet Hospital
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Welcome to Bay State Veterinary Emergency & Specialty Services
Welcome to Bay State Veterinary Emergency & Specialty Services, your local Pet Hospital located at 463 Swansea Mall Dr, Swansea, MA 02777, USA. Operating within the platform category of Pet Hospital, we understand that pet health concerns can arise unexpectedly and sometimes require specialized or immediate attention beyond the scope of routine veterinary care. At Bay State Veterinary Emergency & Specialty Services, we are dedicated to providing comprehensive emergency and specialty veterinary services with a focus on compassionate care, clear communication, and professional expertise.
As a specialized Pet Hospital, our facility is equipped to handle a wide range of emergency situations and offers advanced specialty services. While specific details about the physical environment are best experienced during a visit, our priority is to create a welcoming and efficient space designed to address critical and complex medical needs. We strive to provide an environment where your pet receives the highest level of care in a timely and reassuring manner.
The positive reviews from our clients highlight several key features of Bay State Veterinary Emergency & Specialty Services. One notable aspect is the exceptional care provided by our dedicated staff. One pet owner expressed concern about leaving their dog, who was unaccustomed to being left alone. However, they were relieved and grateful for the gentle and reassuring manner of our staff member, Denise, who was able to gain the dog's trust immediately, easing the owner's anxiety. This demonstrates our commitment to not only caring for the animal's medical needs but also ensuring their emotional comfort during a stressful time.
Another significant feature emphasized in the reviews is the proactive and loving approach of our entire team. When Charlie the dog required immediate oxygen upon arrival, our staff, including Ava, greeted the owners with a smile and acted swiftly to address his critical needs. Throughout Charlie's two-night stay, the doctors and staff went "above and beyond" in their care. This included providing regular updates to the owners on Charlie's progress and even sending morning photos with updates, fostering a sense of connection and reassurance during a difficult period. This level of communication and genuine care highlights our dedication to both the pet and their owner.
Furthermore, Bay State Veterinary Emergency & Specialty Services offers specialized procedures, such as echocardiograms, with surprisingly reasonable pricing. One pet owner specifically noted that the "price for the echocardiogram was significantly less than I had expected." This suggests that we are committed to providing high-quality specialty care at a fair and transparent cost, which can be a significant relief for pet owners facing complex medical diagnoses.
Based on the positive feedback, the services offered at Bay State Veterinary Emergency & Specialty Services, as a specialized Pet Hospital, likely include:
- Emergency veterinary care for critical and life-threatening conditions requiring immediate attention.
- Specialty services, such as cardiology (as indicated by the echocardiogram mentioned in a review).
- Critical care services, including oxygen therapy and continuous monitoring for severely ill or injured pets.
- Advanced diagnostics to aid in the rapid and accurate assessment of medical conditions.
- Hospitalization and overnight care for pets requiring ongoing treatment and monitoring.
- Compassionate pain management to ensure the comfort of our patients.
- Clear and proactive communication with pet owners, including regular updates on their pet's condition.
- A welcoming and efficient environment designed to handle emergency and specialty cases.
- Potentially other specialty services depending on the expertise of our veterinary team (e.g., surgery, internal medicine, neurology, etc.).
To obtain a comprehensive list of our emergency and specialty services, and to understand the full scope of our expertise, please contact us directly at (508) 379-1233 or +1 508-379-1233.
The key features of Bay State Veterinary Emergency & Specialty Services, as highlighted by our clients, include:
- Welcoming and Efficient Environment: Designed to handle urgent and complex cases effectively.
- Compassionate and Reassuring Staff: Dedicated to the emotional well-being of both pets and owners.
- Proactive Communication: Keeping owners informed with regular updates and photos.
- High-Quality Specialty Care: Offering advanced procedures like echocardiograms.
- Surprisingly Affordable Pricing: Providing valuable specialty services at reasonable costs.
- Comprehensive Emergency Services: Equipped to handle critical medical situations promptly.
- Dedicated and Experienced Veterinary Team: Committed to going above and beyond for their patients.
Regarding promotional information, the provided text does not contain details of specific discounts or ongoing promotions. However, the positive testimonials themselves serve as a powerful endorsement of the quality of care and the value provided by Bay State Veterinary Emergency & Specialty Services. The emphasis on compassionate staff, proactive communication, and surprisingly affordable specialty procedures are compelling reasons for local pet owners to choose us when their pets require emergency or specialized veterinary care.
In conclusion, Bay State Veterinary Emergency & Specialty Services in Swansea, MA, is a dedicated Pet Hospital providing crucial emergency and specialized veterinary care. Our welcoming environment, compassionate and proactive staff, commitment to clear communication, and surprisingly affordable specialty services make us a trusted resource for pet owners in need of immediate or advanced veterinary attention. We encourage you to contact us at (508) 379-1233 or +1 508-379-1233 should your pet require emergency or specialty veterinary care. We are here to provide the expert and compassionate care your beloved animal deserves.
Bay State Veterinary Emergency & Specialty Services Photos










Bay State Veterinary Emergency & Specialty Services Location
463 Swansea Mall Dr, Swansea, MA 02777, USA
Reviews
Thank you to Lauren, Denise, and the rest of the staff. I was concerned because my boy is never left anywhere and I figured he would be terrified. As I checked him in, he wanted out desperately, but when Denise came to get him, he liked her and walked in with no hesitation. As soon as I walked in to pick him up, they brought him right out. He was happy and had a smile on his face all the way home. The price for the echocardiogram was significantly less than I had expected.
May 10, 2025 · Edward KetterBay State was so welcoming to Charlie on the evening of 2/3. Ava greeted us with a smile within a couple of minutes from arriving. Charlie needed oxygen right away and then he stayed for two more nights. All the doctors and staff went above and beyond. They kept me updated on Charlie’s progress and sent morning photos of Charlie with an update. We were very please how proactive and loving they were to our boy. We appreciate them so much! Thank you Bay State!!
Feb 19, 2025 · Lisa CrencaThey prey on people’s vulnerability, fear and misery. What a shameful business. Each time a nurse tech gives a dog pills (at 2pm, not 2am) it’s hundreds of dollars. Thousands by the time you leave. Oh, and in our case they were unable to diagnose our dogs problem. What should be a beautiful service is ultimately sickening.
Mar 21, 2025 · Adam BStaff is incredibly compassionate and very informative. I sadly had to put my cat Myshka to sleep and they took care of her to the best of their abilities and with all the kindess of the world. The prices were resonable and as well as the packages for euthanasia. I would recommend anyone needing emergency services to make the trip here, its worth it
Mar 27, 2025 · A. L. Cassamajor G.Last night my wife and I had to bring our 13 year old cat in for an emergency. We knew he wasn't doing well and expected the worst. Every member of the staff that we interacted with was extremely polite and compassionate, which is exactly what you want when your family member is sick. Our veterinarian Taylor quickly assessed our fur baby Monk's condition and came to speak with us. It was, as we feared, but suspected, too severe to be treated. Instead of pushing us to spend thousands of dollars (which we would've if he could have bounced back to normal), she was straight forward about the nature of his condition and his unfortunate prognosis. We made the extremely painful (for us) decision to end our baby's suffering. We were allowed to stay with him through the entire process, and were given as much time as we needed to say goodbye, and grieve both before, and after the procedure. These people genuinely seem to care for the animals that are brought to them, and they handle emotional pet parents very compassionately. Nobody ever wants to need their services, but when you do, I assure you, this team is exactly who you want involved in your darkest hour. Another little thing that most other emergency vets don't have that was absolutely huge for us, they offer an alternate exit from the building. So if you've lost your loved one, you don't need to walk back out through the waiting room. There is a separate exit where you don't need to see or speak to another human being. I never knew how badly I needed that option, because it has never been an option anywhere else I've been in these scenarios. Thank you Bay State for making an extremely painful experience just a little bit more bearable. We hope to never need your services again, but if we do, it's comforting to know that you're there. We included a few photos of Monk from when he was happy and healthy because you only got to meet him at his worst moment. We thought you deserved to see some of his best. Thank you again for everything you do.
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