
Bay Cities Pet Hospital Inc: Rios Norma J DVM
Pet HospitalCaliforniaLos Angeles CountyTorranceHawthorne Boulevard
20447 Hawthorne Blvd, Torrance, CA 90503, USA
4.0
I’ve been bringing my pets to Bay City’s Pet Hospital for over 30 years, and I can confidently say they’ve always provided exceptional care. Whether it’s a stray I’ve rescued or a long-time companion, I trust them completely with medical analysis and treatment. Before the pandemic, visits could be a bit hectic with the small parking lot and long wait times. However, the changes they’ve made since then have significantly improved the experience. Now, with scheduled appointments and a more organized approach, everything feels much more efficient and personable. The veterinarians and staff are compassionate, thorough, and truly care about each pet they treat. Dr. Rios, in particular, has always been one of the best—her expertise, kindness, and dedication make a real difference in every visit. I always feel reassured knowing my pets are in good hands. If you’re looking for a reliable, caring, and professional vet, I highly recommend Bay City’s Pet Hospital!
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Overview
- (310) 371-6508
- www.thrivepetcare.com
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Pet Hospital
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Welcome to Bay Cities Pet Hospital Inc: Rios Norma J DVM
Welcome to Bay Cities Pet Hospital Inc, where Dr. Rios and the dedicated team have been providing exceptional veterinary care to the Torrance, CA community for over three decades. Located at 20447 Hawthorne Blvd, Torrance, CA 90503, USA, Bay Cities Pet Hospital Inc. is committed to the health and well-being of your beloved pets. You can reach them at (310) 371-6508 or their mobile number +1 310-371-6508 to schedule an appointment or learn more about their services. As a long-standing Pet Hospital in the area, they have garnered trust and positive feedback from numerous pet owners.
One long-term client, who has been bringing their pets to Bay Cities Pet Hospital for over 30 years, speaks highly of the consistent exceptional care received. This loyal customer expresses complete trust in the hospital's medical analysis and treatment, whether for rescued strays or long-time companions. They highlight that the veterinarians and staff are compassionate, thorough, and genuinely care about each pet they treat. Dr. Rios, in particular, is praised for her expertise, kindness, and dedication, which make a significant positive impact on every visit. This client consistently feels reassured that their pets are in good hands and highly recommends Bay Cities Pet Hospital to anyone seeking a reliable, caring, and professional vet.
Another recent customer shared a positive "new patient (cat) experience." They took advantage of the new patient time slot (7 am-9 am) and were impressed by the efficiency of the service. Arriving at 7:15 am, their cat was seen by the vet by 7:30 am, went in for procedures at 7:40 am, and the owner had another vet consultation by 7:50 am, leaving with their cat before 9 am after X-rays, blood work, and shots. While acknowledging the current protocol of waiting in the car due to the COVID-19 situation, this client found the process to be very efficient, also noting that many people don't particularly enjoy sitting in a vet lobby. They were glad they brought their cat to Bay Cities and stated they would definitely return.
Based on these reviews, Bay Cities Pet Hospital Inc. offers a caring and professional environment, even with necessary adjustments made for current health guidelines. While specific details about the interior environment aren't provided, the emphasis on efficient and personable service suggests a well-organized and compassionate approach. The mention of X-rays and blood work indicates that they are equipped for diagnostic services.
The services offered at Bay Cities Pet Hospital Inc., as suggested by the reviews, likely include:
- General medical analysis and treatment.
- Vaccinations ("shots").
- Diagnostic services, including X-rays and blood work.
- Care for new patients.
Given the long tenure of the hospital and the positive experiences shared, it's reasonable to assume they offer a more comprehensive range of services typical of a well-established Pet Hospital, such as routine check-ups, preventative care, treatment for illnesses and injuries, and potentially surgical and dental services, although these are not explicitly detailed in the provided reviews.
Key features of Bay Cities Pet Hospital Inc. appear to be:
- Experienced and Caring Staff: With a long history of providing care and receiving positive feedback on compassion and thoroughness.
- Efficient Service: Evidenced by the positive new patient experience with quick diagnostics and consultation.
- Trustworthy Medical Analysis and Treatment: A long-term client expresses complete confidence in their medical expertise.
- Dedicated Veterinarian: Dr. Rios is specifically mentioned and praised for her expertise, kindness, and dedication.
- Adaptability: The hospital has made positive changes to improve efficiency, particularly noted in the context of pre- and post-pandemic experiences.
No specific promotional information is mentioned in the provided reviews. However, the positive experience of a new patient might be seen as an implicit endorsement for those seeking a new veterinary provider. The mention of a specific "new patient time" (7 am-9 am) could be considered a feature designed to accommodate new clients efficiently.
In summary, Bay Cities Pet Hospital Inc., led by Dr. Rios, appears to be a well-regarded Pet Hospital in Torrance, CA, known for its exceptional, compassionate, and efficient veterinary care. With over 30 years of service to the community, they have built a reputation for trust and reliability. The positive experiences shared by both long-term and new clients highlight the dedication of the veterinarians and staff. For local users seeking a caring and professional Pet Hospital, Bay Cities Pet Hospital Inc. comes highly recommended based on the available feedback.
If you are in the Torrance, CA area and looking for a trusted Pet Hospital, consider Bay Cities Pet Hospital Inc. at 20447 Hawthorne Blvd. Contact them at (310) 371-6508 to discuss your pet's healthcare needs and experience the dedicated care praised by their clients.
Bay Cities Pet Hospital Inc: Rios Norma J DVM Photos


Bay Cities Pet Hospital Inc: Rios Norma J DVM Location
20447 Hawthorne Blvd, Torrance, CA 90503, USA
Reviews
I’ve been bringing my pets to Bay City’s Pet Hospital for over 30 years, and I can confidently say they’ve always provided exceptional care. Whether it’s a stray I’ve rescued or a long-time companion, I trust them completely with medical analysis and treatment. Before the pandemic, visits could be a bit hectic with the small parking lot and long wait times. However, the changes they’ve made since then have significantly improved the experience. Now, with scheduled appointments and a more organized approach, everything feels much more efficient and personable. The veterinarians and staff are compassionate, thorough, and truly care about each pet they treat. Dr. Rios, in particular, has always been one of the best—her expertise, kindness, and dedication make a real difference in every visit. I always feel reassured knowing my pets are in good hands. If you’re looking for a reliable, caring, and professional vet, I highly recommend Bay City’s Pet Hospital!
Mar 23, 2025 · Carmen HGreat new patient (cat) experience. The new patient time is 7a-9a. I got there at 7:15, vet called at 7:30, my cat went in at 7:40, another vet call at 7:50 and my cat and I left before 9am after x-rays, blood work and shots. You'll need to wait in your car do to the Covid situation but they are very efficient and who really likes to sit in a vet lobby anyway. I'm glad I took Chloe to Bay Cities and I'll definitely be back.
Apr 16, 2021 · Mike FaulknerThis vet has been the best I've been to and I've owned pets all my life, cats and dogs. The best part is even during covid they still provide excellent service. I know there are folks that complain about having to wait, but during covid I've been there 4+ times and its never taken longer than 1.5 hours total. I'm more shocked at how rude people are and inconsiderate they are to the people who work hard here at Bay Cities Hospital. Dr. Sullivan has even gone above and beyond to aid us during our cats sudden death. We wanted answers and he gave us the best possible service and saved us money in the process. They're prices are low/affordable and they don't ever suggest procedure or medical attention that is unnecessary. In fact they do they advise on a very conservative level. For instance, one of my cats was sick, I took her in they suggested nausea medication and an iv then if there were further issues blood work, then an x-ray. Typically, vets suggest blood work and an x-ray off the bat. The nausea medicine did the trick and she was healthy the following day. I've taken my dogs there as well and again received excellent service. They are nothing short of 5 stars.
Nov 12, 2020 · Jane ManavianOk but had not a specific dr for my pet
Dec 14, 2019 · Joyes GeniusThey are the best Vet hospital in the South Bay.
May 22, 2021 · Dennis RobersonPet Hospital

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