Bay Beach Veterinary Hospital

I’ve been taking my fur babies here for over 10 years now and Dr. Key always has the best vets and techs. They are professional and don’t try to squeeze you for every dime like other vets. We will be customers for years to come and are so thankful for everything you all do for our children!

My dog and I are exceptionally pleased with the entire staff at the Virginia Beach Blvd. location. I came here years ago with a pet that passed and returned after questionable care elsewhere. Each vet we’ve seen has been exceedingly knowledgeable and professional. Making an appointment was a breeze and the text communication was very much appreciated (shout out to Stacey). The technicians and front desk staff were friendly and helpful and we especially enjoyed the area to walk around the office before and after our visit. Thank you!

Have been going to Bay Beach for years now with my pets. Dr. Key and her Staff are the best. They are always professional and attentive to your pets needs and take the time to explain everything to me about each visit. Their facility is always clean and spacing for dogs and cats is available. Give them a try soon! Mr. Twisdale

We took our dog to Bay Beach after she stopped walking and eating for about 4 days. We had spent the previous night at Vest and had seen no improvements, in fact she had declined even more. Bay Beach was very busy that night and they still made time to see us, which we are thankful for. Most of the staff were nice and professional and the place was clean and had refreshments. We didn’t experience a long wait time, even for a place that was at max capacity. The doctor told us that our dog had severe arthritis and lung tumors, which was more than we got the previous night at Vest. She showed us the X-rays and even gave us an education and comparison of normal hips vs our dog’s. Her knowledge was impressive and even with all of the hustle and bustle I appreciate that she took that time. My main issues lie with what happened after. Like the night before, our dog had gotten so anxious that she was able to ambulate so the severity of our concerns were dismissed. Our dog literally could not even get out of bed on her own or sit up properly for four days prior and we had to carry her up and down the stairs and from the door to her bed. I cannot adequately express how bad it was and how stark of a change it was compared to not even a week prior when she was running and playing and jumping around with my brother’s dogs. We knew that when we got to the car she would lay down and not stand back up, no matter if she was standing in the exam room. My husband and I knew that dog better than anyone else in that situation and when we tried to discuss her quality of life we were instantly dismissed. We were told that we needed to try an arthritis protocol, including laser therapy and acupuncture, as if two emergency vet visits weren’t going to wipe our savings and oh we can just finance the cost of her care as if taking on high interest credit is a decision that can be made that easily for a couple that already goes to a low income vet. They told us that even with all of that the best she could do was maybe walk herself to her food bowl, which I guess was an improvement because at the time she was eating a single kibble that I was forcing into her mouth and spooning water into her mouth. We felt really judged by the vet because we really pushed hard for a discussion of euthanasia. We were told that it wasn’t bad enough for that and that there are dogs worse off who aren’t put down, as if this was something we wanted just for fun. Before leaving someone else came in to go over the medicine and when we mentioned adding cheese or toppers to her food the lady gave us a horrible look and said “well maybe not that.” Please keep in mind that I had tried to give my dog chicken, rice, and pumpkin and she would not eat. I would have given her a cheeseburger if it got her to eat and I don’t think it was right of her to act like we were insane for giving an elderly dying dog cheese. Four days later, after even more degeneration of her legs, we asked our regular vet to squeeze us in and they agreed. At this point our dog had stopped being able to pee or defecate completely and our vet said that she was unable to use the muscle to eliminate waste. Her spleen had holes in it, a sign of lymphoma and the lack of walking was because of a slipped disk (unlikely) or mass on her spine, not the arthritis. The Bay Beach records said that her spleen was fine, which is so confusing to me because our vet did a 20 second ultrasound and saw it immediately. Overall, I understand that any job in the veterinary field is probably an overwhelming, busy, and underpaid profession. I do think that Bay Beach cares about providing quality care and did their best. However, our dog suffered for 4 more days because we were not allowed to discuss end-of-life options. The vet would not even entertain it and would not listen when I said that the change in behavior was so drastic I knew something else was going on. We had to put our dog down on the advice of her primary vet and I can’t stop thinking about how much she suffered because we were not listened to.

I had a great experience with this clinic. I just moved to the area and needed to establish care for my dog, and the good reviews for this clinic did not disappoint. Everyone here was very kind; the people working to the desk were awesome, and the techs and doctor were all wonderful. I’ve been to a few different vets with my pet and this one was by far the most affordable, and I felt that the doctor was very knowledgeable and straightforward with me. I’m happy that I found this clinic