Battenkill Veterinary Bovine ico

Battenkill Veterinary Bovine

Pet HospitalNew YorkWashington CountyGreenwichNew York 40

2320 NY-40, Greenwich, NY 12834, USA

4.0

Lies! Unresponsive! Attitude! Unprofessional! Denies that he spoke with someone when he didn’t. Most go into the field of veterinarian as they love what they do and want to HELP animals. You sir, need to get out of the field. Don’t have an “on call service” after hours if you’re going to not offer emergency care. I noticed you only have 5 reviews on google, that’s why you’re scored 5. Most are so upset and frustrated that they forget to leave how bad your services are!

R Phillips
  • Overview
  • (518) 692-7372
  • www.battenkillveterinarybovine.com

Hours

Monday 7:30 AM - 4:00 PM
Tuesday 7:30 AM - 4:00 PM
Wednesday 7:30 AM - 4:00 PM
Thursday 7:30 AM - 4:00 PM
Friday 7:30 AM - 2:00 PM
Saturday Closed
Sunday Closed

Welcome to Battenkill Veterinary Bovine

Battenkill Veterinary Bovine, located at 2320 NY-40, Greenwich, NY 12834, USA, operates as a specialized "Pet Hospital" with a primary focus on large animal, particularly bovine, veterinary care. Unlike typical small animal clinics that cater to household pets, Battenkill Veterinary Bovine is structured to address the unique health needs of livestock and farm animals. They can be reached via phone at (518) 692-7372 or mobile at +1 518-692-7372. This specialized focus means their services, environment, and features are tailored to the requirements of agricultural clients and their large animal populations.

Environment: Tailored for Large Animal Care

Given its specialization in bovine veterinary care, the environment of Battenkill Veterinary Bovine is fundamentally different from a small animal clinic. Instead of a typical waiting room with kennels, their operations likely involve a combination of on-site facilities at their address for examinations, procedures, or holding, and extensive mobile services for farm visits. For a "Pet Hospital" catering to bovine, the "environment" often extends directly to the farms and pastures where the animals reside. This means their veterinarians are equipped to travel to various locations, bringing veterinary care directly to the livestock. This mobile aspect requires specialized vehicles, equipment for field diagnostics, and the ability to perform procedures in diverse outdoor or barn settings. The clinic’s physical location in Greenwich, NY, within a rural area, further supports its role in serving the agricultural community.

While the provided reviews do not offer specific details on the clinic's physical appearance, the nature of bovine veterinary medicine dictates a functional, robust setup capable of handling large animals safely and efficiently. This could include specialized chutes, stalls, and diagnostic areas designed for livestock. The emphasis for clients would be on the practical environment of the farm visit, where the veterinarian interacts directly with the animals in their familiar surroundings.

Services: Dedicated Bovine and Large Animal Health

Battenkill Veterinary Bovine, as its name suggests, primarily offers veterinary services for bovine animals. This specialization implies a deep expertise in cattle health, including but not limited to:

  • Herd Health Management: This is a critical service for farms, encompassing preventative medicine, vaccination protocols, parasite control, nutritional counseling, and disease surveillance for entire herds.

  • Reproductive Services: Essential for livestock operations, this would include breeding soundness exams, artificial insemination support, pregnancy diagnosis, and management of breeding programs.

  • Individual Animal Diagnostics and Treatment: Addressing illnesses, injuries, and specific health issues in individual cattle, which can range from lameness to respiratory diseases.

  • Emergency Care: Given the nature of large animals, emergencies such as calving difficulties, acute illnesses, or severe injuries require prompt attention. The mention of an "on call service" after hours suggests an attempt to provide emergency support, though customer feedback indicates challenges in this area.

  • Consultation and Advisory Services: Providing expert advice to farmers on animal welfare, biosecurity, regulatory compliance, and best practices for herd management.

The positive mention of "Stephanie" who was "very patient with questions, kind, and thoroughly examined our animals" suggests that when clients receive attentive service, it is highly valued. This highlights the importance of thorough examination and clear communication in their service delivery for large animals.

Features: Specialization and Client Interaction

The key features of Battenkill Veterinary Bovine stem from its specialization in large animal care and its client interactions:

  • Specialized Expertise: A primary feature is the focused knowledge and experience in bovine medicine. Farmers benefit from veterinarians who deeply understand the unique physiology, diseases, and management practices pertinent to cattle.

  • Mobile Service Model: For large animals, a significant feature is the ability of the veterinarians to travel to the farm. This reduces stress on the animals, eliminates the need for transportation, and allows for assessment within the animal's natural environment.

  • On-Call Service (with noted challenges): The provision of an "on call service" after hours is a crucial feature for farm operations, where emergencies can arise at any time. However, customer feedback explicitly points to significant dissatisfaction and unreliability regarding this feature, with accusations of being "unresponsive" and not offering "emergency care" despite being on call. This is a critical area where the clinic appears to fall short of client expectations, leading to severe frustration.

  • Individual Veterinarian Performance: Reviews suggest that the quality of service and client experience can vary significantly depending on the specific veterinarian. While one review highly praises "Stephanie" for her patience, kindness, and thoroughness, other reviews express extreme dissatisfaction with the overall professionalism and responsiveness, including allegations of "lies," "attitude," and denying conversations. This variability in performance is a notable characteristic.

  • Limited Online Presence/Reviews: The comment "I noticed you only have 5 reviews on google, that’s why you’re scored 5" indicates a very limited online review presence. While a low number of reviews can sometimes skew average ratings, it also means there isn't a broad base of public feedback to provide a fully comprehensive picture. The strongly negative reviews suggest that the limited number might not fully represent broader client experiences.

Promotional Information: Balancing Specialized Care with Service Concerns

For Battenkill Veterinary Bovine, promotional messaging would ideally highlight its specialized expertise in bovine health and the convenience of mobile veterinary services for farm animals. They would emphasize their commitment to herd health management, reproductive services, and overall animal welfare for the agricultural community. The positive feedback for individual veterinarians like Stephanie would be a strong asset, showcasing the potential for excellent, compassionate care.

However, an objective introduction must also address the significant negative feedback. The complaints about "unresponsive" and "unprofessional" conduct, alleged "lies," and a perceived lack of emergency care despite an "on call service" are serious concerns that could deter potential clients. The promotional message would need to address these operational challenges directly or indirectly, perhaps by emphasizing a renewed commitment to client communication and emergency responsiveness.

For local users, the appeal of Battenkill Veterinary Bovine as a "Pet Hospital" for large animals lies in its focused expertise. For dairy farmers, beef producers, or hobby farmers with cattle in the Greenwich, NY area, a specialized bovine veterinarian is invaluable. However, prospective clients would need to weigh the benefit of this specialization against the reported inconsistencies in service quality and responsiveness, particularly concerning after-hours and emergency care. Effective future promotion would involve not just highlighting their niche, but also demonstrating concrete improvements in client relations and emergency service reliability to rebuild trust within the farming community.

Battenkill Veterinary Bovine Photos

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Battenkill Veterinary Bovine Location

2320 NY-40, Greenwich, NY 12834, USA

Reviews

Lies! Unresponsive! Attitude! Unprofessional! Denies that he spoke with someone when he didn’t. Most go into the field of veterinarian as they love what they do and want to HELP animals. You sir, need to get out of the field. Don’t have an “on call service” after hours if you’re going to not offer emergency care. I noticed you only have 5 reviews on google, that’s why you’re scored 5. Most are so upset and frustrated that they forget to leave how bad your services are!

Jul 14, 2021 · R Phillips

Stephanie was absolutely fantastic! Very patient with questions, kind, and thoroughly examined our animals! I highly recommend her at this practice!

Feb 11, 2020 · Melissa DeFrees

Great experience both times I needed their services.

Feb 23, 2022 · Roscoe T. Stärk

Friendly very polite very knowledgeable very professional. I won't go anywhere else

Aug 20, 2019 · Joey Skiba

Staff are skilled and amazing

Jun 22, 2023 · marie m

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