Barlow Trail Veterinary Clinic ico

Barlow Trail Veterinary Clinic

Pet HospitalOregonClackamas CountySandyProctor Boulevard

39231 Proctor Blvd, Sandy, OR 97055, USA

4.0

I have a cat that needed his nails trimmed and some hair shaved off that was matted. So I called Barlow Trail to make an appointment due to the fact my veterinary is now closed. When I called I asked how much it would cost for those 2 services. The lady that answered the phone said she couldn't give me an amount. I asked if she could just guess maybe like $100 $500 $1000 something? She said she couldn't say either way. She then told me that they had to have a $100 deposit to hold the appointment. So I gave her my credit card. They actually put $103 on my credit card. I took my cat in to have those 2 services done. When I was there I was told my cat had to have a physical to be seen. Funny there's no other place that I know of that needs to have a physical to have nails trimmed and a little bit of hair cut off. When the vet looked at my cat she told me he needed some diet food that was $68 for 9lbs. I explained that I had recently lost my husband of 30 plus years so I couldn't afford things that weren't necessary at the time. Then I'm told my cat needed some shots. He's a indoor only cat so I past on the shots. What is so upsetting about this is I asked(more than once) what they would be charging and she couldn't tell me a thing. But when I was done they sure came up with a price for it all. They charged $52.89 to trim nails and $54.55 for 5 minutes of shaving hair. They charged me a told of 10 minutes for shaving which is hard to believe they spent 10 minutes shaving on my cat. They should give their high prices over the phone so people are aware of them and can decide if they can afford their services. They can not say they don't know what they charge for their services cause they absolutely do. That's crazy!!!!

Teresa Troglin
  • Overview
  • (503) 668-4137
  • barlowtrailvet.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday Closed
Saturday Closed
Sunday 8:00 AM - 6:00 PM

Welcome to Barlow Trail Veterinary Clinic

Located at 39231 Proctor Blvd, Sandy, OR 97055, USA, Barlow Trail Veterinary Clinic serves the local community with a range of veterinary services. The clinic can be reached by phone at (503) 668-4137 or via mobile at +1 503-668-4137. As a dedicated 'Pet Hospital' within the platform category, Barlow Trail Veterinary Clinic aims to provide comprehensive care for pets, focusing on their health and well-being.

Environment and Atmosphere

While specific details about the interior decor or waiting room amenities are not extensively publicized, a veterinary clinic's environment typically prioritizes cleanliness, organization, and a calm atmosphere to reduce stress for both pets and their owners. Expect a reception area where you can check in, and separate examination rooms for consultations. The design of such clinics often incorporates elements that are easy to sanitize and maintain, ensuring a hygienic space for animal care. The location on Proctor Blvd suggests a community-oriented setting, likely easily accessible for local residents in Sandy, Oregon. A professional and empathetic environment is crucial for any pet hospital, as pets can often be anxious during visits, and a welcoming atmosphere can significantly ease their experience.

Services Offered

Barlow Trail Veterinary Clinic, as a pet hospital, is expected to offer a broad spectrum of veterinary services to address various aspects of animal health. These commonly include, but are not limited to:

  • Preventative Care: This is a cornerstone of pet health and typically involves routine check-ups, vaccinations to protect against common diseases, parasite control (fleas, ticks, heartworm), and nutritional counseling. Regular preventative care helps in early detection and management of potential health issues.
  • Diagnostic Services: To accurately diagnose illnesses, clinics often provide in-house laboratory services for blood tests, urinalysis, and fecal exams. They may also utilize imaging technologies like X-rays and ultrasound to get a clearer picture of internal conditions.
  • Surgical Procedures: Common surgical services can range from routine spaying and neutering to more complex soft tissue surgeries. Pre-surgical blood work and post-operative care are usually part of the surgical process to ensure the pet's safety and recovery.
  • Dental Care: Pet dental health is vital for overall well-being. Services often include professional dental cleanings (scaling and polishing under anesthesia), extractions of diseased teeth, and advice on at-home dental hygiene.
  • Emergency and Urgent Care: While not specified as a 24/7 emergency clinic, many pet hospitals are equipped to handle urgent medical situations during their operational hours, addressing sudden illnesses or injuries that require immediate attention.
  • Grooming-related Services: As noted in customer feedback, the clinic provides services like nail trims and fur shaving for matted hair. These are often considered auxiliary services but are important for a pet's comfort and hygiene.

Distinguishing Features and Customer Experience

Based on customer reviews, several aspects of Barlow Trail Veterinary Clinic's features and customer experience come to light. One recurring theme is the necessity of a physical examination for any service, even for what might seem like minor procedures such as nail trims or hair shaving. This policy, while perhaps unexpected by some pet owners, is a common practice in veterinary medicine, allowing the veterinarian to assess the pet's overall health and identify any underlying issues before proceeding with non-emergency treatments. This approach underscores a commitment to comprehensive care, ensuring that even a seemingly minor visit contributes to the pet's overall health record and allows for proactive health management.

The clinic has a dedicated team, with Dr. Houston specifically highlighted by a long-term client for providing "amazing care" for their 12-year-old Australian Shepherd. This suggests a strong client-veterinarian relationship, built on trust and consistent quality of care. The medical staff is also described as "friendly, caring, and helpful," which contributes significantly to a positive experience for both pets and their owners.

However, an important point of feedback from a customer revolves around transparency regarding pricing. The review mentions difficulty in obtaining clear cost estimates over the phone for specific services like nail trims and fur shaving, alongside a mandatory deposit and the requirement for a physical exam for these services. This experience highlights a potential area for the clinic to enhance communication with clients regarding their pricing structure and policy on pre-service examinations and deposits. It’s important for clients to understand the value of such policies, for instance, that a physical exam can uncover health issues that might otherwise go unnoticed, but this needs to be communicated clearly upfront.

Promotional Information and Considerations

For potential clients, understanding the full scope of services and the clinic's operational policies is key. While direct promotional materials are not provided, an objective introduction would encourage potential clients to contact Barlow Trail Veterinary Clinic directly for specific inquiries. Given the feedback, it would be beneficial for new clients to inquire about:

  • Appointment Policies: Confirm if a deposit is required to book an appointment and the exact amount.
  • Examination Requirements: Clarify if a physical examination is mandatory for all services, including grooming-related procedures, and what the cost of this examination entails.
  • Service Pricing: While exact quotes may be difficult without a direct examination of the pet, clients should ideally be able to get an estimated range for common services or understand how pricing is structured (e.g., base fee plus per-minute charges for certain procedures).
  • New Client Information: Inquire about any new client specials or initial consultation procedures.

Barlow Trail Veterinary Clinic, like many pet hospitals, likely participates in community events or offers seasonal promotions for vaccinations or dental care, which are common practices to encourage preventative health. For the most accurate and up-to-date information on their services, policies, and any ongoing promotions, direct contact with the clinic via phone is recommended. Their commitment to comprehensive care, as evidenced by the mandatory physical exams, indicates a thorough approach to pet health. The positive testimonials about Dr. Houston and her staff underscore their dedication to animal well-being and client satisfaction.

Barlow Trail Veterinary Clinic Photos

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Barlow Trail Veterinary Clinic Location

39231 Proctor Blvd, Sandy, OR 97055, USA

Reviews

I have a cat that needed his nails trimmed and some hair shaved off that was matted. So I called Barlow Trail to make an appointment due to the fact my veterinary is now closed. When I called I asked how much it would cost for those 2 services. The lady that answered the phone said she couldn't give me an amount. I asked if she could just guess maybe like $100 $500 $1000 something? She said she couldn't say either way. She then told me that they had to have a $100 deposit to hold the appointment. So I gave her my credit card. They actually put $103 on my credit card. I took my cat in to have those 2 services done. When I was there I was told my cat had to have a physical to be seen. Funny there's no other place that I know of that needs to have a physical to have nails trimmed and a little bit of hair cut off. When the vet looked at my cat she told me he needed some diet food that was $68 for 9lbs. I explained that I had recently lost my husband of 30 plus years so I couldn't afford things that weren't necessary at the time. Then I'm told my cat needed some shots. He's a indoor only cat so I past on the shots. What is so upsetting about this is I asked(more than once) what they would be charging and she couldn't tell me a thing. But when I was done they sure came up with a price for it all. They charged $52.89 to trim nails and $54.55 for 5 minutes of shaving hair. They charged me a told of 10 minutes for shaving which is hard to believe they spent 10 minutes shaving on my cat. They should give their high prices over the phone so people are aware of them and can decide if they can afford their services. They can not say they don't know what they charge for their services cause they absolutely do. That's crazy!!!!

Apr 30, 2025 · Teresa Troglin

Dr Houston has been our veterinary for several years. She provides amazing care for our 12 year old Aussie, Bo. Her medical staff is friendly caring and helpful. Thank you Barlow Trail

Mar 07, 2025 · Vickie Boyle

I went to Barlow Trail Vet Clinic recently and am so impressed! I did have to wait, but that often happens at any good doctor's office. Dr. Houston did a very thorough exam with each of my pets (an older dog and an older cat). She was kind, caring, compassionate and very knowledgeable. I left with a treatment plan for each of my pets. I really feel Dr. Houston is an incredible vet, and feel my animals are in such good hands. I highly recommend this vet clinic!

Feb 12, 2025 · Jean B.

I called about getting my kitten spayed and was told there is a mandatory exam. I said sure, paid my 100 fee over the phone and immediately asked after how much having my cat spayed would cost. I was told thats something the doctor for would go over with me. A little unsure of why they don't have a ballpark price we continued to schedule the exam. I show up early and got brought back 20 minutes after my appointment tine to be told that having my cat spayed would cost 1300-1700$ Now I see why they don't disclose the price upfront. Not being transparent about pricing is bad business and they just lost mine.

May 05, 2025 · Charles Lattanzi

Dr Houston has always been amazing with my animals. From puppy stage right up thru their senior years. She’s is extremely knowledgeable and knows what things cost and is not afraid to tell you up front what needs to be done and the price for it. She will also tell you that it’s something that needs to be done on a specific timeline so you have the opportunity to save up for it if needed. I will continue to take my pets to her

Mar 13, 2024 · Megan - Heather Davis-Daniels

Pet Hospital