Banfield Pet Hospital

I bring all my animals here. Claudia at the front desk is always helpful. Anna, the vet tech is the best with my dogs. I have always received excellent care, and they never make me feel bad if I decide not to have something done to my pets. I have an aging dog and chose not to do dentals anymore. They were totally fine with my choice, and I appreciate them not pressuring me.

We had a appointment last Friday for our new puppy Dallas and were seen with danielle. She was absolutely awesome as well as all the staff. They were all so helpful and knowledgeable. We look forward to returning for future appointments

The staff is always very patient with Balor and very sweet and understanding that he’s skiddish, and always willing to answer questions I have

Today was the absolute final straw with this hospital. We have had our pets cared for by Banfield since they were puppies. We had a comprehensive appointment today and after this experience we are taking our pets elsewhere. The vet came in and said, "Her blood work results are pristine" and I said "great." However, when he started talking about her teeth I said, "I am not putting my aging dog under anesthesia to have her teeth cleaned." More discussion about the fact that I refuse to put my dog under anesthesia, about how he is not employed there but is an emergency vet and has been doing this for 57 years etc. He then said, "Well hopefully her teeth will fall out and her pain will be relieved." There is tartar on her teeth, no abscess, no problems with her sleep, eating etc. She is fine. We are never coming back to Banfield.

As a new patient we were not able to get an appointment at any veterinarian that wasn’t weeks or months in advance. At Glendale Banfield we were able to get an appointment within 24 hours. We were grateful for the care we received and feel blessed to be accepted as a new patient.