
Banfield Pet Hospital
Pet HospitalCaliforniaLos Angeles CountyLos AngelesSan PedroSouth Western Avenue
28114 S Western Ave Unit 3, San Pedro, CA 90732, USA
4.0
The San Pedro Banfield is beyond 5 stars. Everyone there the staff and vets are so friendly, helpful, and respectful. Special shout out to Martha. Always attentive to your pets needs and also to you. Taking your I’ll pet can be so stressful but they always are so attentive. The facility is very clean and usually unless they have an emergency, the wait time to get an appointment is easy and reasonable. Soleil and I can’t thank you all enough. 💟
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Overview
- (310) 831-1899
- www.banfield.com
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Pet Hospital
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Banfield Pet Hospital Introduce
Banfield Pet Hospital, located at 28114 S Western Ave Unit 3, San Pedro, CA 90732, USA, is a prominent "Pet Hospital" that forms part of a nationwide network committed to providing accessible and comprehensive veterinary care. You can reach them by phone at (310) 831-1899 or +1 310-831-1899. This particular location in San Pedro is well-regarded by its clientele for its dedication to pet health and its emphasis on preventive care.
Banfield Pet Hospital operates with a core philosophy of promoting responsible pet ownership and preventive health care. They aim to make veterinary services manageable and consistent for pet owners, often through their signature Optimum Wellness Plans. This approach is designed to keep pets healthy throughout their lives, focusing on early detection and proactive measures rather than just reactive treatment.
The San Pedro Banfield Pet Hospital is consistently praised by its clients for its "very clean" facility and "friendly" staff. The atmosphere is described as welcoming and attentive, aiming to reduce the stress that can accompany veterinary visits, especially when a pet is ill. The staff, from the front desk to the veterinary technicians and veterinarians, are noted for being "helpful," "respectful," and "attentive to your pets' needs and also to you." This focus on both the animal and the owner's experience contributes significantly to a positive and reassuring environment.
Being part of a large national network, Banfield facilities typically adhere to standardized cleanliness and operational protocols, ensuring a consistent level of professionalism. The emphasis on recognizing regular clients and their pets, as mentioned in a review ("They know me and my boy as soon as we come in"), further personalizes the experience, making visits feel less transactional and more like a trusted partnership in pet care. The reasonable wait times for appointments, "unless they have an emergency," also point to an organized and efficient operational environment.
Banfield Pet Hospital in San Pedro offers a wide array of veterinary services, primarily centered around preventive health care, but also including diagnostics and general treatments. Their services are designed to cater to the general health and wellness needs of dogs, cats, and small animals. Key services include:
- Preventive Care and Wellness Exams: This is a cornerstone of Banfield's approach. They provide routine vaccinations, comprehensive physical exams, and advice on parasite control. These services are often bundled into their Optimum Wellness Plans.
- Diagnostic and Imaging Services: To aid in accurate diagnoses, the hospital is equipped with various diagnostic tools. These typically include in-house laboratory diagnostics for blood and urine tests, digital radiography (X-rays), and dental digital X-rays.
- Dental Care: They offer general dentistry services, including professional dental cleanings to prevent and address oral health issues.
- General Surgery: Standard surgical services are provided, including common procedures such as spaying and neutering.
- Microchipping: For pet identification and safety, microchip implantation services are readily available.
- Parasite Control: Comprehensive solutions for flea, tick, and heartworm prevention and treatment.
- In-house Pharmacy and Online Pharmacy: For convenience, they offer an in-house pharmacy for immediate prescription needs and an online pharmacy for refills and a wider range of products.
- End-of-Life Care: Providing compassionate support and services during a pet's final stages.
- Virtual Vet Visits (Telehealth): Included in some Optimum Wellness Plans, allowing pet owners to consult with veterinary professionals from home for advice and non-urgent concerns.
- Pet Chat™: A 24/7 pet health advice service, offering immediate assistance from veterinary professionals.
- Nutritional Counseling: Offering guidance on appropriate diets for pets' specific needs and life stages.
- Orthopedic Evaluation and Treatment: Providing assessment and treatment for conditions affecting bones, joints, and muscles.
Banfield Pet Hospital distinguishes itself through several key features that appeal to a broad base of pet owners:
- Optimum Wellness Plans® (OWPs): This is arguably Banfield's most significant distinguishing feature. These are not traditional pet insurance but rather affordable, comprehensive packages of preventive care services paid for through monthly or annual installments. OWPs typically include unlimited office visits, annual comprehensive exams, vaccinations, diagnostic testing, deworming, and discounts on other Banfield products and services (e.g., 10-20% off). This structure helps pet owners budget for routine care and encourages regular vet visits, promoting proactive health management.
- Convenience and Accessibility: As part of a large national chain (with over 1,000 locations), Banfield offers consistency in care and the convenience of being able to access services at any Banfield location nationwide. Their hours often include Saturdays, and they offer online tools for scheduling and accessing medical records through the MyBanfield site or app.
- Emphasis on Preventive Care: The core of Banfield's model is preventive care. By encouraging regular check-ups and early intervention through their wellness plans, they aim to detect health issues before they become severe, potentially saving pet owners significant costs and stress in the long run.
- Friendly and Attentive Staff: Consistently highlighted in reviews, the "friendly, helpful, and respectful" nature of the staff, including specific mentions like "Martha," creates a positive client experience. This personal touch helps alleviate the stress of veterinary visits.
- Fair Service Pricing (especially with OWP): While the base cost of services might be comparable to other clinics, the bundled pricing of the Optimum Wellness Plans is often cited as a significant saving, making comprehensive preventive care more "affordable" and "fair."
- Focus on Client Education and Communication: The staff are noted for being "knowledgeable" and "clear with their communication," ensuring pet owners receive all necessary information and care instructions.
Banfield Pet Hospital actively promotes its Optimum Wellness Plans as the cornerstone of its offering. The messaging revolves around making "smart, high-quality preventive petcare" affordable and accessible, emphasizing savings of "more than 30%" on bundled services. They also highlight the peace of mind that comes with knowing routine care is covered and easily managed through monthly payments.
The positive reviews from clients, such as "I love this place. They always treat my kitty with such care," and the statement "We did subscribe to their monthly pet insurance and it's really saved us a lot. Highly recommend this vet for your animals," serve as powerful testimonials for their service model. The consistency in service and care across their network, along with the convenience features like virtual visits and 24/7 pet chat, are also key promotional points.
While Banfield does not offer traditional pet insurance for accidents or illnesses, their OWPs are designed to cover the routine and preventive needs of pets. This distinction is important for potential clients to understand. Their commitment to continuous care, building long-term relationships with pets and their families, and contributing to the overall health of the pet population through accessible preventive medicine, positions Banfield Pet Hospital in San Pedro as a valued "Pet Hospital" within the community.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
28114 S Western Ave Unit 3, San Pedro, CA 90732, USA
Get directionsReviews
The San Pedro Banfield is beyond 5 stars. Everyone there the staff and vets are so friendly, helpful, and respectful. Special shout out to Martha. Always attentive to your pets needs and also to you. Taking your I’ll pet can be so stressful but they always are so attentive. The facility is very clean and usually unless they have an emergency, the wait time to get an appointment is easy and reasonable. Soleil and I can’t thank you all enough. 💟
Feb 07, 2025 · Shawn StevensI love this place. They always treat my kitty with such care. They know me and my boy as soon as we come in. We first went to them when my aging Cocker Spaniel needed attention and they were incredibly sweet about tending to him. This has been a wonderful vet and they are fair with their services. We did subscribe to their monthly pet insurance and it's really saved us a lot. Highly recommend this vet for your animals.
Nov 21, 2024 · Heather AiraudiI feel like Banfield needs to be communicative about there plans for the pets because I know certain things are covered by the plan but when things are coming up such as shot's, physical's, and stuff that are important for your pet they at least give you a courtesy call. If the plan states you only get a certain amounts of days to take them to get seen they should inform you about that too, but I feel like only certain people they choose to do those things and I pay a good amount of money for my dogs plan but I most likely not be renewing with them.
Feb 13, 2025 · amber sedilloThis is the worst experience I've ever had with an animal hospital. I visited this hospital to obtain a Health Certificate for traveling to Japan. I paid all the fees for the USDA endorsement, and the doctor told me that all the paperwork had been submitted through their system. However, all the subsequent instructions were wrong, and when I contacted the USDA office, I was told the fees had not been paid, the certification had not been submitted at all, and the information on the documentations was incorrect. I had to redo everything at a different hospital. This is fraud. I believe this is completely unprofessional and unacceptable for an accredited veterinarian. The hospital's response afterward was also terrible. I will never go to this hospital again. I am leaving this review in hopes that no one else will have to go through the same experience. I wasted $930 and 7 days.
Jan 23, 2025 · Shiina SaisuBandfailed!!!! Run save your dog. O stars. If you want a big corporate veterinary please do yourself a favor. Run. These people don’t care. They are Corporate! We brought our dog in because he wasn’t eating and diarrhea they did all the tests. We got all our results they said over the phone everything is ok, he has “Kidney Disease” kidneys look great, blood, urine ect great. Gave us diarrhea meds and told us to buy Hills K/D. They should have given him something to eat, a food stimulant. If he don’t eat he will die. Called them the next day to give me some entice a food stimulant mind he is our vet for 3 years. No they wanted us to spend more money and bring him in. We needed to make a appt for ultra sound to see if our dog had some blockage. He didn’t he was severely dehydrated (how I found out a dr online) and if they wouldn’t have not given us a bright and cheery results we could have saved him. The tech/dr told us on speaker “Kidney Disease” not chronic. I was exhausted my 89 year old mother was in critical care prior so I never never noticed he lost 25 lbs until I got back from Arizona (prior to bringing him in) but Nothing was its urgent that you go here, it is vital. We still brought him back and he was critical, (the dr Kay had the receptionist tell us this) while we were not there because we dropped off they should have of tried to put him on a IV. Nope not this place we would have paid. I fed and gave my dog water with a syringe I was up 24/7 desperate after we left the first time with the cheery positive results over the phone. I looked at paperwork it said chronic kidney disease with an example of another dog. It should say my Dogs name and result for people that don’t understand because vet-Dr tech said everything was perfect, great. I am dying of guilt for trusting these people They want your dog critical so you spend all this money and do unnecessary testing. They capitalize on your grief. Mind I never call them alone I always have 2 people listening. Because our previous appointment in May. They did a consult and with our other dog and got pricing because I want to know. They added another couple hundred dollars after we already dropped off our fasting baby for surgery to the bill. I asked why she said I needed a consult. We did a consult! Well she said no one has ever complained. Me next time I will just give you a blank check. I like people that are clear no surprises/transparent. I am not rich. I knew in my heart and gut I should have never come back here. Did not find a vet because of my critical ill mother. I lost my baby boy. It will take a long time to forgive myself. I trusted you. You failed us. If a dog doesn’t eat he will die. You risked it because you wanted another appt more money. My dog child. The pain I feel is the pain I feel when I lost my own child. Except I failed them by coming here!
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