
Banfield Pet Hospital
Pet HospitalNevadaClark CountyHendersonWest Lake Mead Parkway
286 W Lake Mead Pkwy, Henderson, NV 89015, USA
4.0
Dont use Banfield. 6 months ago i went in to get my Papillon Hespers teeth cleaned, they did blood work. They told me some of his blood work was high but never suggested anything to help his health. Five months later hes lathargic, lost 1.5lbs within the month before I took him back. Got blood work done and then was diagnosed with stage 3/4 kidney disease just 5 months from his previous blood work. His kidney disease could have been prevented but they did not suggest any diet changes for him. Now he has a month or a few months to live. Banfield refuses to take any responsibility. They want him to take new blood tests a month after diagnoses of his kidney disease but I cant keep affordiing to pay $250 each time they want it. I even asked if they could give me a reasonable discount and refuse to give me any discount other than that his plan offers that hes on. I will never use banfield again for my pets. They are negligent and dont take any responsibility. Hesper was my baby boy, my emotional support animal, and hes not even 10 yet. This could have been prevented and had many more years to spend with me and his family and his new sister who is turning two soon whom he loves. Now my daughter will grow up without her dog as well. Ive also been a loyal customer the past 2 years using their wellness plan, but still treat their customers and their pets like garbage once something serious happens to them. Though they could have used their knowledge to prevent his kidney disease, but looked entirely past it and now my family and I are the ones taking the punishment of watching our beloved Hesper slowly die.
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Overview
- (702) 564-6091
- www.banfield.com
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Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to Banfield Pet Hospital, a dedicated pet hospital located at 286 W Lake Mead Pkwy, Henderson, NV 89015, USA. As a prominent platform in the Pet Hospital category, Banfield Pet Hospital strives to provide comprehensive veterinary care and a range of services to ensure the health and well-being of your beloved pets. Understanding the deep bond you share with your animal companions, Banfield aims to be your trusted partner in their healthcare journey.
Banfield Pet Hospital offers a welcoming and comfortable environment for both pets and their owners. While specific details about the clinic's ambiance are best experienced during a visit, pet hospitals like Banfield generally focus on creating a clean, calming, and professional setting. Examination rooms are equipped to facilitate thorough check-ups and treatments, and waiting areas are designed to minimize stress for animals. The focus is on providing a space where your pet can receive the care they need in a reassuring atmosphere.
The core of Banfield Pet Hospital lies in its comprehensive range of veterinary services. These services are designed to address various aspects of your pet's health, from preventive care to the management of illnesses and injuries. Typically, a pet hospital like Banfield offers the following services:
- Wellness Exams: Regular check-ups are crucial for maintaining your pet's health. These exams allow veterinarians to assess your pet's overall condition, detect potential issues early, and provide guidance on nutrition, behavior, and preventive care.
- Vaccinations: Protecting your pet from infectious diseases is a cornerstone of preventive care. Banfield provides essential vaccinations tailored to your pet's species, age, lifestyle, and local disease prevalence.
- Parasite Prevention: Fleas, ticks, heartworms, and other parasites can pose significant health risks to pets. Banfield offers preventative medications and advice to keep your pet safe from these pests.
- Dental Care: Oral health is vital for your pet's overall well-being. Services may include dental cleanings, examinations, and recommendations for at-home dental care.
- Diagnostic Services: When your pet is unwell, accurate diagnosis is key. Banfield likely offers in-house laboratory services (such as blood work, urinalysis, and fecal exams) and imaging capabilities (like X-rays) to aid in identifying health issues.
- Surgical Procedures: Depending on the hospital's capabilities and staffing, Banfield may offer a range of surgical services, including routine procedures like spaying and neutering, as well as more complex surgeries.
- Anesthesia and Pain Management: Ensuring your pet's comfort and safety during procedures is paramount. Banfield utilizes appropriate anesthesia protocols and pain management strategies.
- Microchipping: This simple procedure provides a permanent form of identification for your pet, significantly increasing the chances of a safe return if they ever get lost.
- Nutritional Counseling: Proper nutrition plays a crucial role in your pet's health. Banfield can offer guidance on selecting the best diet for your pet's individual needs and managing dietary sensitivities or medical conditions.
- Management of Chronic Diseases: For pets with conditions like diabetes, arthritis, or kidney disease, Banfield can provide ongoing care, medication management, and lifestyle recommendations.
A significant feature often associated with Banfield Pet Hospital is their Wellness Plans. These plans are designed to make routine veterinary care more affordable and accessible by bundling essential services into convenient monthly payments. Wellness plans typically cover annual exams, vaccinations, parasite prevention, and sometimes include discounts on other services. These plans can help pet owners budget for their pet's healthcare needs and ensure they receive consistent preventive care.
Promotional information for Banfield Pet Hospital is best obtained directly from their official website or by contacting them. They may offer introductory discounts for new clients, special promotions on specific services, or incentives for enrolling in their Wellness Plans. It's always advisable to inquire about any current promotions when you contact them.
To provide a balanced perspective, it's important to consider feedback from actual customers. The provided reviews offer contrasting experiences. One customer expressed extreme dissatisfaction, alleging negligence in the delayed diagnosis and lack of preventative recommendations for their pet's kidney disease. They also mentioned difficulties in obtaining discounts for ongoing care. This review highlights a serious concern regarding the quality of care and communication in this specific instance.
Conversely, another long-term customer shared a positive experience, praising the Henderson team for their efficiency and caring nature over two decades. This positive feedback suggests that many pet owners have found Banfield to be a reliable and trustworthy veterinary provider. It's important to recognize that individual experiences can vary, and a single negative review should be considered alongside positive feedback and your own interactions with the clinic.
When choosing a veterinary care provider, it's recommended to consider various factors, including the hospital's location, the range of services offered, the qualifications and experience of the veterinary team, the clinic's environment, and the overall cost of care. Reading online reviews can provide valuable insights, but it's also beneficial to schedule a visit or consultation to assess if the hospital meets your and your pet's specific needs and preferences.
Banfield Pet Hospital in Henderson, NV, aims to be a comprehensive resource for pet owners seeking quality veterinary care. They offer a wide array of services, often coupled with wellness plans to promote proactive healthcare. While customer experiences can differ, it's encouraged to research further and potentially visit the clinic to determine if Banfield Pet Hospital is the right fit for your furry family member. You can contact them at (702) 564-6091 or +1 702-564-6091 for more information or to schedule an appointment.
Banfield Pet Hospital Photos









Banfield Pet Hospital Location
286 W Lake Mead Pkwy, Henderson, NV 89015, USA
Reviews
Dont use Banfield. 6 months ago i went in to get my Papillon Hespers teeth cleaned, they did blood work. They told me some of his blood work was high but never suggested anything to help his health. Five months later hes lathargic, lost 1.5lbs within the month before I took him back. Got blood work done and then was diagnosed with stage 3/4 kidney disease just 5 months from his previous blood work. His kidney disease could have been prevented but they did not suggest any diet changes for him. Now he has a month or a few months to live. Banfield refuses to take any responsibility. They want him to take new blood tests a month after diagnoses of his kidney disease but I cant keep affordiing to pay $250 each time they want it. I even asked if they could give me a reasonable discount and refuse to give me any discount other than that his plan offers that hes on. I will never use banfield again for my pets. They are negligent and dont take any responsibility. Hesper was my baby boy, my emotional support animal, and hes not even 10 yet. This could have been prevented and had many more years to spend with me and his family and his new sister who is turning two soon whom he loves. Now my daughter will grow up without her dog as well. Ive also been a loyal customer the past 2 years using their wellness plan, but still treat their customers and their pets like garbage once something serious happens to them. Though they could have used their knowledge to prevent his kidney disease, but looked entirely past it and now my family and I are the ones taking the punishment of watching our beloved Hesper slowly die.
Apr 18, 2025 路 Ky WilsonBeen my pets Vet for over 20 years. The Team in Henderson are the best, always efficient and caring. Couldn't ask for better care for our girl.
Mar 13, 2025 路 Theresa RobinsonThe Doctor was thorough. The whole process was very easy. I felt my pup was well cared for.
Apr 14, 2025 路 Crowley鈥檚 Corner StoreThank you Aaron and Gabby they both were very friendly and kind and gave us all the information we needed and they were very helpful and answered all the questions we asked !! We appreciate your kindness and care 馃ぉ馃馃ぉ
Dec 24, 2024 路 JayDoctor and staff are very knowledgeable compassionate, kind, gentle and caring. We have been taking our animals there for years and never had a problem. We appreciate all their hard work and attentiveness to our concerns.
Jun 27, 2024 路 Tammy TerifajPet Hospital

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