Banfield Pet Hospital

Pet Hospital Virginia Henrico County Richmond West Broad Street

11825 W Broad St, Richmond, VA 23233, USA

3.0

their wellness program has been a literal lifesaver. my kitty adopted me a little over a year ago and the vets here took great care of her and saved her life when she had pyometra. i've been going to this vet for about a year now and im absolutely in love with how personable everyone is and how much they care about animals. ❤️

Emma North

Overview

(804) 364-0224
www.banfield.com

Hours

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday 10:00 AM - 5:00 PM

Pet Hospital

State

333 e benton pl chicago il west chester veterinary medical center west chester pa riverwalk vet raintree vet hospital freehold nj banfield highlands ranch veterinarian wetumpka al haile plantation animal hospital pet check urgent care larchmont vet clinic pleasant ridge pet low cost neuter in las vegas tierrasanta vet hospital

Banfield Pet Hospital Introduce

Welcome to Banfield Pet Hospital, your dedicated local Pet Hospital conveniently located at 11825 W Broad St, Richmond, VA 23233, USA. As a comprehensive Pet Hospital, Banfield is committed to providing a wide array of veterinary services to ensure the health and well-being of your beloved pets. We understand that your pets are integral members of your family, and our experienced team strives to offer quality medical care with a personal touch.

Our Environment: Caring and Professional

While specific details about the clinic's interior design aren't available online, the positive reviews from our clients offer insights into the atmosphere at this Banfield location. Customers consistently mention the personable nature of the staff and the genuine care they demonstrate for animals. One reviewer specifically highlighted the team's care during a critical health situation, emphasizing their attentiveness and life-saving intervention. Another appreciated the thoroughness of the examinations and the proactive approach of the veterinarians in identifying potential health concerns. Based on these testimonials, you can expect a caring and professional environment where your pet's health is a top priority. The focus appears to be on creating a comfortable and reassuring experience for both pets and their owners.

Our Services: A Wide Range of Veterinary Care

As a well-established Pet Hospital, Banfield offers a comprehensive suite of veterinary services to address various aspects of your pet's health. Based on the provided reviews and general knowledge of Banfield's offerings, you can likely expect the following services:

Wellness Programs: Proactive healthcare plans designed to provide routine care, including vaccinations, parasite prevention, and regular check-ups. One reviewer specifically praised their wellness program as a "literal lifesaver."
General Wellness Exams: Thorough physical examinations to assess your pet's overall health and detect any potential issues early.
Vaccinations: Essential immunizations to protect your pet from common and serious diseases.
Dental Care: Services focused on maintaining your pet's oral health, which is crucial for their overall well-being.
Sick Pet Care: Diagnosis and treatment for illnesses and injuries. The review mentioning the successful treatment of pyometra highlights their capability in handling significant health issues.
Surgery: While the specifics aren't detailed in the reviews, Banfield hospitals typically offer a range of surgical procedures.
Diagnostics: Utilizing laboratory tests and imaging to aid in the diagnosis of medical conditions.
Parasite Prevention: Offering and administering treatments to protect against fleas, ticks, heartworms, and other parasites.
Microchipping: A simple and effective way to permanently identify your pet.

The positive feedback regarding the wellness program and the handling of a serious condition like pyometra suggests a commitment to both preventative and responsive medical care.

Our Features: Personable Staff and Dedicated Care

The standout features of this Banfield Pet Hospital, as emphasized by the customer reviews, include:

Personable Staff: Multiple reviewers mention the friendly and approachable nature of the veterinarians and veterinary technicians.
Dedicated Care: The team is consistently described as caring deeply about the animals they treat.
Thorough Examinations: Veterinarians take the time to examine pets carefully and discuss findings with owners.
Proactive Approach: As highlighted by the discovery of a missed tumor, the team demonstrates a proactive approach to identifying potential health issues.
Reliability and Skill: Customers express gratitude for the skill and reliability of the practice.

Promotional Information: Contact Us for Details

The provided information does not contain details about specific promotions. However, Banfield Pet Hospitals often have introductory offers for new clients or promotions related to their wellness programs. To learn about any current special offers, please contact the Banfield Pet Hospital in Richmond directly at:

Phone: (804) 364-0224

Mobile Phone: +1 804-364-0224

We recommend calling them to inquire about any ongoing promotions or to discuss the benefits of their wellness programs.

Serving the Richmond Community

Banfield Pet Hospital at 11825 W Broad St is proud to serve the pet owners of Richmond, Virginia, and the surrounding areas. Our team is dedicated to providing quality veterinary care with a focus on building lasting relationships with both pets and their families. The positive testimonials reflect our commitment to providing skilled, reliable, and compassionate service.

For local users in Richmond looking for a Pet Hospital that offers comprehensive care, including wellness plans and treatment for illnesses, Banfield Pet Hospital provides a trusted option. The positive reviews regarding the staff's care and the effectiveness of their wellness program speak to their dedication. We encourage you to reach out to us to learn more about how we can help you keep your pet healthy and happy.

Visit Banfield Pet Hospital at 11825 W Broad St, Richmond, VA 23233, USA, for all your pet's healthcare needs. Contact us at (804) 364-0224 or +1 804-364-0224 to schedule an appointment or to learn more about our services and wellness programs. We look forward to welcoming you and your pet!

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

11825 W Broad St, Richmond, VA 23233, USA

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Reviews

Apr 10, 2025 · Emma North

I've taken all three of my dogs to this Banfield, seen two vets and three vet techs, and I can honestly say I'm thrilled to have my dogs in their care. Just today, a vet noticed a tumor on my older dog that I had missed. They've taken the time to talk to me and examine my pups carefully. I am grateful for the skill, reliability, and dedication of this practice.

May 08, 2025 · Leah T

The front desk person is an idiot. She rambles endlessly and then had the audacity to scold me for being late, which I was NOT. Checking in took forever because She was inefficient and was more concerned about selling products and services than my dog. The care plans are a scam, you end up paying more in the long run. For example, the guilt trip she put on for refusing an extra $80 med for stress. The vibe is inpersonal and very corporate , I felt horrible leaving my dog there .I'm really hoping the actual vets are better.

Mar 11, 2025 · Annie Bingham ward

Do not recommend. Called and scheduled an appointment to have my dog brought in and checked out. I mentioned I’d like to have blood work done for my dog who has been experiencing rapid weight loss and recent seizures. When I called to make the appointment, this was discussed over the phone and was the reason for our visit. We arrived 10 minutes before our appointment and waited a good while just to check in. We were not even greeted as we stood there waiting for over 20 minutes. As we started to check in, another front desk employee proceeded to tell me that my dog most likely wasn’t experiencing seizures, but something from a heart murmur, which she hadn’t even asked if he had one. A conversation between this front desk employee and a vet in the back led to a few minutes of back and forth relay of my dogs condition and the vet saying they don’t want to treat him due to not having medication for a seizure if one occurs. The front desk employee went back and forth 4 times asking the vet to at least come speak to me with the vet saying no, they will not treat. I fully understand liability and legitimate reasons for not treating a patient but why have me come in at all if that is how you approach the situation. I client calls to schedule an appoint for seizures, you book the appointment, then tell me after we arrive you won’t see us because you don’t have medication to treat a seizure in the event one happens on site. We left, after being told they’d be happy to have me come back once I got answers elsewhere… I live in the city and drove to short pump for my dog to be seen for having seizures. It was the reason for the appointment being scheduled and communicated the details and times of his seizures. I was told he would not be seen because of this same reason. I think it is completely unprofessional to not even speak to a client you are refusing service to after allowing them to book an appointment for that very reason. Huge waste of time and do not recommend this clinic. Don’t bother with your auto response about how sorry you are about my experience when it’s clearly not just my experience. Do better. The only reason you get 2 stars is because of the one employee signing us in and her genuine care for the situation she could clearly see was wrong. To all other possible clients, Read the other reviews before making any appointment with this company, not just this location.

Dec 10, 2024 · Dylan Mcmahon

I’ve had a Banfield wellness plan for a long time and find it to be extremely helpful. I have always been able to contact Banfield and get an appointment easily for my Shih Tzu. While yes your dog is there all day, I trust in the time it takes to thoroughly examine, run test, etc. I love the app where 24/7 you can chat with a vet if needed. I’ve used it successfully. You can tell the doctors care! We’ve always been able to resolve what my dog may have come in for.

Sep 12, 2023 · Tangee Augustin