
Banfield Pet Hospital
Pet HospitalCaliforniaLos Angeles CountyLos AngelesCanoga ParkVictory Boulevard
21311 Victory Blvd, Canoga Park, CA 91303, USA
3.0
Worst place EVER!!! My cat died 5 days after my visit to help her. I took my beloved kitty who was 16 but NEVER sick. For the first time as she caught a cold. I waited several days as Internet instructed for a cat cold to heal. Then her eyes began draining this brown fluid and when I looked up symptoms it said it could be conjunctivitis (pink eye) Her symptoms matched perfectly with description It gave me off the Internet. It was at this point that I took her to Banfield to get looked at because it was obvious that she was not well just by looking at her. Her muzzle had actually turned gray from its beautiful Brown color, this also Matched the symptoms I was given. She saw a doctor Hoffman. Who took her out of my presence which I did not like To go in with them for her to be examined But he would not allow me to be in exam room with her. About 10 minutes later, he came out with my Kitty telling me that she’ll be fine. For me to let it run its course and she’ll be ok. I looked at him and said” Aren’t you going to even Write her a prescription” You can see she is ill just by looking at her face. He sent me away with no prescription. A few days later, SHE DIED!!! The Banfield hospital I went to was in Canoga Park and she was seen by a Dr. Hoffman. He was negligent in my opinion. When I ask for the notes, It read as though he’d asked me Take different tests to see what was really wrong with Her and I had declined. He never once asked me any question about any test that he wanted to do on her to find out what was going on. The notes were a total fabrication. I was not asked one question about any Test to give her. Bottom line it was negligence On the part of Dr. Hoffman. I would never take an animal to Banfield They are not in safe hands. I am devastated.
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Overview
- (818) 712-9888
- www.banfield.com
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Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to Banfield Pet Hospital in Canoga Park, your local partner in providing comprehensive veterinary care for your cherished animal companions. As a part of the well-established Banfield network of pet hospitals, this location at 21311 Victory Blvd, Canoga Park, CA 91303, aims to offer a wide array of services designed to support the health and well-being of your dogs, cats, and other small pets. Understanding the deep bond you share with your furry friends, Banfield Pet Hospital strives to be a reliable resource for all their healthcare needs.
As a prominent entity in the Pet Hospital category, Banfield Pet Hospital endeavors to provide a comfortable and professional environment for both you and your pet. While specific details about the Canoga Park facility's ambiance are not readily available online, generally, Banfield hospitals are designed to be clean and welcoming. You can typically expect well-maintained examination rooms, a reception area where you can check in and schedule appointments, and potentially designated areas for different types of care, such as dental procedures or minor surgeries. The focus is on creating a space where your pet can receive necessary medical attention in a setting that minimizes stress as much as possible.
The services offered at Banfield Pet Hospital in Canoga Park are designed to cover a broad spectrum of your pet's healthcare requirements. These typically include routine wellness examinations, which are crucial for preventative care and early detection of potential health issues. During these check-ups, the veterinary team will generally conduct a thorough physical examination, discuss your pet's lifestyle and any concerns you may have, and administer necessary vaccinations to protect against common diseases. They also typically offer parasite prevention and control measures, including medications for fleas, ticks, and heartworms, tailored to your pet's specific needs and the local environment.
In addition to preventative care, Banfield Pet Hospital in Canoga Park is equipped to handle various medical conditions and offer diagnostic services. This often includes in-house laboratory testing, such as blood work and urinalysis, which can provide valuable insights into your pet's internal health. Imaging technologies, like digital X-rays, may also be available to help diagnose issues affecting bones, organs, and other internal structures. For more complex cases, Banfield may have the capability to perform ultrasound examinations or refer you to specialists as needed.
Dental care is another vital component of the services typically offered at Banfield Pet Hospitals. Recognizing the importance of oral health for overall well-being, they usually provide dental cleanings, examinations, and may address common dental issues. Surgical services, ranging from routine procedures like spaying and neutering to more complex soft tissue surgeries, might also be available at this location. It's advisable to contact the hospital directly at (818) 712-9888 or +1 818-712-9888 to inquire about the specific surgical capabilities offered at the Canoga Park facility.
A notable feature of Banfield Pet Hospital is often their Optimum Wellness Plans. These are typically subscription-based plans designed to make routine veterinary care more affordable and accessible. These plans often include annual wellness exams, core vaccinations, parasite control, and other benefits, spread out over manageable monthly payments. It is recommended to inquire with the Banfield Pet Hospital in Canoga Park about the specific details and options available for their wellness plans to determine if they align with your pet's needs and your budget.
While Banfield Pet Hospital aims to provide quality veterinary care, it's important to acknowledge some feedback from online reviews regarding the Canoga Park location. Some customers have expressed significant dissatisfaction with their experiences. One review details a tragic outcome where a cat passed away shortly after a visit, with the owner alleging negligence and fabrication of medical notes. This reviewer strongly advises against taking pets to this specific Banfield location. Another review highlights concerns about misdiagnosis and unnecessary expenses, where a dog with diarrhea was reportedly treated for nausea instead, requiring a second visit to a different Banfield location for proper care. This customer also reported a lack of follow-up communication from the Canoga Park hospital.
These reviews present serious allegations and should be taken into consideration when making decisions about your pet's care. While these experiences may not be representative of the overall quality of care at this or other Banfield locations, it is prudent to be aware of them. It is always recommended to do thorough research and consider multiple sources of information when choosing a veterinary care provider for your beloved pets.
For local users in the Canoga Park area seeking veterinary services, Banfield Pet Hospital offers a convenient location and a wide range of pet healthcare options. They can be reached at (818) 712-9888 or +1 818-712-9888 for appointments and inquiries. The hospital is situated at 21311 Victory Blvd, Canoga Park, CA 91303, USA. It is advisable to contact them directly to discuss your pet's specific needs, inquire about their services and procedures, and address any concerns you may have based on the available information. Visiting the facility beforehand, if possible, might also help you assess the environment and meet the staff.
In conclusion, Banfield Pet Hospital in Canoga Park positions itself as a comprehensive pet hospital within the local community, offering a range of veterinary services including preventative care, diagnostics, dental care, and potential surgical options. They may also offer wellness plans to help manage the costs of routine care. However, it is crucial for pet owners to be aware of the negative feedback and concerns raised in some online reviews regarding this specific location. As with any healthcare decision for your pet, it is recommended to conduct thorough due diligence, consider multiple opinions if necessary, and choose a provider with whom you feel completely comfortable and confident in their ability to provide the best possible care for your furry family members.
Banfield Pet Hospital Photos









Banfield Pet Hospital Location
21311 Victory Blvd, Canoga Park, CA 91303, USA
Reviews
Worst place EVER!!! My cat died 5 days after my visit to help her. I took my beloved kitty who was 16 but NEVER sick. For the first time as she caught a cold. I waited several days as Internet instructed for a cat cold to heal. Then her eyes began draining this brown fluid and when I looked up symptoms it said it could be conjunctivitis (pink eye) Her symptoms matched perfectly with description It gave me off the Internet. It was at this point that I took her to Banfield to get looked at because it was obvious that she was not well just by looking at her. Her muzzle had actually turned gray from its beautiful Brown color, this also Matched the symptoms I was given. She saw a doctor Hoffman. Who took her out of my presence which I did not like To go in with them for her to be examined But he would not allow me to be in exam room with her. About 10 minutes later, he came out with my Kitty telling me that she’ll be fine. For me to let it run its course and she’ll be ok. I looked at him and said” Aren’t you going to even Write her a prescription” You can see she is ill just by looking at her face. He sent me away with no prescription. A few days later, SHE DIED!!! The Banfield hospital I went to was in Canoga Park and she was seen by a Dr. Hoffman. He was negligent in my opinion. When I ask for the notes, It read as though he’d asked me Take different tests to see what was really wrong with Her and I had declined. He never once asked me any question about any test that he wanted to do on her to find out what was going on. The notes were a total fabrication. I was not asked one question about any Test to give her. Bottom line it was negligence On the part of Dr. Hoffman. I would never take an animal to Banfield They are not in safe hands. I am devastated.
Mar 13, 2025 · Linda MorenoDisappointed, took my little dog in because of diarrhea. Told them numerous times that he was not throwing up, just diarrhea. The next day his diarrhea was worse. I found out that they had not given or prescribed him anything for the diarrhea, they treated for nausea which he was not having. I spent $230 and had to take him to another banfield and spend an additional $277 which I really didn’t have to spend. Had this location addressed the real issue I would not have had to spend the additional money. That location was supposed to call me back. I’m still waiting. The other location in Northridge fixed the problem. The location in canoga park didn’t Still waiting on a call back, I don’t think they will (2 days later). No worries, I’ll never go back there
Apr 11, 2025 · Vincent BurnsThis place is great! I can put my trust in them to care for my pet. The staff is awesome the doctors are great and they really go thorough about your pet and your pets needs. Banfield will always be a part of my pet’s health and needs.
Dec 25, 2024 · Jaime OrtizNot a trustworthy place. Overcharged and misleading with coupons. I don’t recommend this place. Customer service is rude and not responsive. They never call back.
May 03, 2025 · Lena KirI am editing this review and rating from 1 to 3 after the director of the clinic called me a couple of days later. Not in response to the review, but because they did call to follow up and I told them how I felt. She spent about 20 min on the phone with me going over everything and told me that the vet I saw was an "interim" vet. And she would have the new, permanent vet call. The new vet did call next day and spent quite a long time on the phone with me answering all of my questions. I was felt much better after that. They gave many apologies and said they would pass on my input. am more than disappointed in this location. We had been taking our dog to this hospital for a few years and were really happy with Dr. Hart and the techs, they spent plenty of time and were very kind and thorough. My dog liked them, too. Today, I had a horrible experience and I don't think I will ever go back, The CSR was extremely aggressive and impatient, talking over me and telling me how to feed my dog, as if I was an imbecile. I made the appointment to get x-rays specifically, and all they wanted to do was tell me to change food to one that makes my dog sick. They would not take no for an answer and send him home with an Rx for the food I told them that he will not eat and that makes him sick. I now need to go to a different vet to get him examined and pay for an x-ray for his limp - because I have no idea what is going on. This is so upsetting I can't stop crying
Jan 30, 2024 · Regine LynePet Hospital

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