Banfield Pet Hospital

This Banfield is so much better than the one in Harvey! Incredibly kind, helped me fix the mistakes of the Harvey Location! Just great. I actually work for Banfield in another state I’m here visiting my best friend whose dog needed some preventative medical care so to help her out I took care of bringing her dog to the vet. I went to the Harvey location because they were the first available but that was a mistake and i should have know since they had availability and this location was booked for the next couple days. Anyways: this is the Banfield location to go to here in the New Orleans area! Highly recommend. You can find my review of Harvey location if you so desire to know more

Love Dr Kitzinger and staff!! especially Alexia, Ashton and Matt such a wonderful kind and caring team

My girl enjoys every visit! She leaves happy after all of her appointments

THEY ALMOST KILLED MY DOG. DO NOT GO HERE. You want to think everything is going okay in the back at Banfield but it’s all but the opposite. They almost killed my fur baby by giving me an NSAID instead of a regular medication for my dogs torn acl, at the time. The label that was on the pill bottle said the correct medicine that they told me they were giving him, but inside the bottle was a different pill and , i’m not a vet tech, so i had no idea what kind of pill i was supposed to be looking for. (side note: NSAID’s have MULTIPLE VERY BAD side effects including liver failure if given the wrong dosage and since it was the wrong medicine, it was also the wrong dosage therefore i was giving my dog an ABSURD amount of this medicine and i had no idea.) when i went to bring him to surgery at a Vet Specialist of Greater New Orleans, surgery assistant came out while i was signing paper work and told me i had been giving him the wrong medicine and his liver enzymes were so high they had to give me more medicine to heal his liver. (before his surgery they asked me to bring in all medications he had been taking) if i would have kept giving him the meds they gave me , i could’ve sent my dog into liver failure. Tried to get legal involved but ofc Dr. K was able to get away with it bc TECHNICALLY it wasn’t her putting the medicine in the bottle but the technician she oversaw. Im glad banfield can hire anyone to become a technician there and fill your pets medicine and whatever else they let them do back there without the knowledge. i think that’s enough said for my 1 star review. would be 0 stars if i could. SAVE YOUR BABIES INVEST IN A GOOD VET. NEVER PET STORE CLINICS.

My pets have received wonderful care here. I have always felt informed about the options for my animals but not pressured into something that is not financially feasible for my situation. I have always been treated with respect and compassion, and have seen that care given to my animals as well. The only thing I dislike is that there are no in-room exams. Everything is drop off. That being said, when I have expressed concern over my dog’s anxiety, the team made a point to move her up on the schedule so that she would be seen much faster.