
Banfield Pet Hospital
Pet HospitalOregonWashington CountyBeavertonCentral BeavertonSouthwest Cedar Hills Boulevard
2597 SW Cedar Hills Blvd Suite 115, Beaverton, OR 97005, USA
3.0
I brought my cat Winnie in for an exam on 2/18 due to her having urination issues, my concern was uti and wanted to get her tested and medicated. Kirsten at the front desk was wonderful, helpful, and very kind. I am unsure the name of the woman who took me back but she was the complete opposite. Extremely short, uninterested, and uninformative. I was told they would be keeping Winnie for a couple hours in hopes of getting a urine sample but they would call to keep me updated. I went home and waited 6 hours until 30 minutes before close when I called THEM asking what was going on. They informed me that they have been unable to get a urine sample from Winnie and I was welcome to come and pick her up at this point. I go straight there, the same woman who took us to the exam room earlier comes out and starts trying to explain the medication. In the middle of explaining one of the medications to me she says “Actually, I’m unsure about this medication and I will have Dr. Cahill explain it to you.” My interaction with Dr. Cahill was perfectly fine, she was very informative and kind. Upon arriving home, I took Winnie out of the kennel that I brought her in, and she looked like this…1/2
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Overview
- (503) 644-1100
- www.banfield.com
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Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to an introduction of Banfield Pet Hospital, located at 2597 SW Cedar Hills Blvd Suite 115 in Beaverton, Oregon, USA. As a well-established name within the Pet Hospital category, Banfield aims to provide a broad spectrum of veterinary services and products to cater to the health and wellness needs of your beloved animal companions. With a commitment to accessible pet care, Banfield operates numerous locations, and the Beaverton facility serves the local community with a range of medical and preventative services.
While specific details regarding the ambiance and physical environment of the Banfield Pet Hospital in Beaverton are best gleaned through a personal visit, it is generally expected of a professional Pet Hospital to maintain a clean, organized, and comfortable setting for both pets and their owners. This includes well-appointed examination rooms where veterinary professionals can assess and treat animals, a reception area for check-in and check-out, and potentially designated spaces for various procedures and treatments. The overall environment is typically designed to minimize stress for animals and provide a reassuring atmosphere for pet parents.
As a comprehensive Pet Hospital, Banfield Pet Hospital in Beaverton offers a variety of services crucial for maintaining your pet's health. Preventative care forms a significant part of their offerings. This includes routine wellness examinations, which are vital for monitoring your pet's overall health, detecting early signs of illness, and establishing a strong foundation for their well-being. Vaccinations, tailored to your pet's species, age, and lifestyle, are also a key component of preventative care, protecting them from various infectious diseases.
Diagnostic services play a critical role in identifying and understanding your pet's health concerns. Banfield Pet Hospital in Beaverton is equipped to perform various diagnostic tests, which may include laboratory work such as blood tests, urine analysis, and fecal examinations. These tests provide valuable insights into your pet's internal health. Imaging technologies, such as digital radiography (X-rays), are also likely available to help visualize bones, organs, and other internal structures, aiding in the diagnosis of a wide range of conditions.
When your pet requires medical treatment, Banfield Pet Hospital in Beaverton offers medical management for various illnesses and conditions. This can encompass the treatment of acute issues like infections, allergies, and digestive problems, as well as the ongoing management of chronic diseases such as arthritis, diabetes, and thyroid disorders. The veterinary team works to provide appropriate and compassionate care based on accurate diagnoses.
Surgical services are another essential aspect of a full-service Pet Hospital. Banfield Pet Hospital in Beaverton likely provides a range of surgical procedures, including routine surgeries like spaying and neutering, as well as other soft tissue surgeries as needed. The safety and comfort of your pet are paramount during any surgical procedure, and the veterinary team will utilize appropriate anesthesia and monitoring protocols. Post-operative care is also provided to ensure a smooth recovery.
Beyond these core medical and surgical services, Banfield Pet Hospital often offers additional resources and products to support your pet's health and well-being. This may include nutritional counseling to help you choose the best diet for your pet's specific needs, dental care services to maintain their oral hygiene, and potentially a range of pet-related products available for purchase, such as medications, supplements, and specialized diets. As part of a larger network, Banfield may also offer wellness plans that bundle various preventative care services at a set price, providing a convenient and potentially cost-effective way to manage your pet's routine healthcare.
Considering the provided customer reviews offers valuable insights into the experiences of pet owners at the Banfield Pet Hospital in Beaverton. One review highlights a positive interaction with the front desk staff member, Kirsten, who is described as wonderful, helpful, and very kind. This suggests that the initial point of contact can be a positive and welcoming experience.
However, the same review also recounts a less satisfactory interaction with another staff member who was described as short, uninterested, and uninformative. This points to potential inconsistencies in customer service experiences. The delay in communication regarding the urine sample collection and the staff member's uncertainty about medication details also raise concerns about communication and thoroughness in certain interactions.
On a more positive note, the reviewer mentioned a perfectly fine interaction with Dr. Cahill, who was described as very informative and kind. This suggests that the quality of care provided by the veterinarians can be a positive aspect of the experience at Banfield Pet Hospital in Beaverton.
Another brief review expresses overall satisfaction, stating "They were great" and specifically acknowledging their helpfulness with a pet who is not comfortable with new people. This indicates that the staff can be accommodating and supportive in managing pets with specific behavioral needs.
Regarding promotional information, the provided data does not include any specific offers or discounts. However, as a large network, Banfield Pet Hospital may periodically offer various promotions or wellness plans. Local users are encouraged to contact Banfield Pet Hospital in Beaverton directly at (503) 644-1100 or +1 503-644-1100 to inquire about any current specials, introductory offers for new clients, or details about their Optimum Wellness Plans. These plans can often provide cost savings on routine care and may include benefits like free examinations or discounted services.
In conclusion, Banfield Pet Hospital in Beaverton, as part of the Pet Hospital category, offers a wide range of veterinary services, including preventative care, diagnostics, medical treatment, and surgery. Customer reviews indicate generally positive experiences with some staff members and the veterinary care provided, while also highlighting areas for potential improvement in communication and consistency of service. Local pet owners seeking comprehensive veterinary care are encouraged to contact Banfield Pet Hospital in Beaverton to learn more about their services and any available promotions, and to determine if their approach aligns with their individual pet care needs and preferences.
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
2597 SW Cedar Hills Blvd Suite 115, Beaverton, OR 97005, USA
Reviews
I brought my cat Winnie in for an exam on 2/18 due to her having urination issues, my concern was uti and wanted to get her tested and medicated. Kirsten at the front desk was wonderful, helpful, and very kind. I am unsure the name of the woman who took me back but she was the complete opposite. Extremely short, uninterested, and uninformative. I was told they would be keeping Winnie for a couple hours in hopes of getting a urine sample but they would call to keep me updated. I went home and waited 6 hours until 30 minutes before close when I called THEM asking what was going on. They informed me that they have been unable to get a urine sample from Winnie and I was welcome to come and pick her up at this point. I go straight there, the same woman who took us to the exam room earlier comes out and starts trying to explain the medication. In the middle of explaining one of the medications to me she says “Actually, I’m unsure about this medication and I will have Dr. Cahill explain it to you.” My interaction with Dr. Cahill was perfectly fine, she was very informative and kind. Upon arriving home, I took Winnie out of the kennel that I brought her in, and she looked like this…1/2
Mar 04, 2025 · Marin RoseThey were great. My little guy Coco for some reason does not do well with new people. Lol. Idk. But they were great in helping me. Thanks ladies!
Dec 20, 2024 · Jesse Barnettvery unprofessional business. every time I come to service my puppies it is always unpleasant workers. front desk clerk was eating a sandwich while trying to speak. there is never an acknowledgment of a customer’s presence. if to you that dosent matter i understand. but please understand they will try to up charge you in anything they can while you are paying for a monthly care already!!! after kindly asking to cancel both my puppies care one of the clerks made smirky comment you will have to pay because you used our services prior and if you dont you will go to collections. i was shocked of that remark. i never leave negative reviews or reviews to be upfront. but this has to be seen. please management do better!!
Feb 03, 2025 · Edwin Sanchez MendozaI took my dog Otis to Cedar Hills location for regular check up and my dog had been limping and showed signs with pain so i requested to have x-rays taken but when my husband went to go pick up the dog staff told him Otis did not need x-rays. I took him to Tigard location since it's a bigger office and i wanted a second opinion and after x-rays they suspected IVDD. I am deeply disappointed in how services, check ups are being done here at Banfield. If i had not taken my dog in for second opinion at a different location his condition would have gotten worse without knowing why. I went to banfield thinking my dog was in good hands who have so much compassion towards animals and now I cant help but to think the opposite. I am sure there are kind, passionate doctors who work for banfield but overall my experience was not good. I purchased the wellness plan as well but I cant even cancel without paying penalty fee even though i am unhappy with services because the plan is based on annual agreement and I did not know about it when i signed up until i called to cancel today. I DO NOT RECOMMEND BANFIELD AT ALL.
Mar 06, 2025 · Sarah JeongMy experience was similar to the other posts here. Issues with scheduling in-room appointments and cleanliness. 1. My dog was booked for an in-room appointment using their online booking for her first appointment with them EVER. They called to confirm a drop off appointment and I laughed in their face. They have to be crazy if they think I'm dropping off my dog with strangers on the first appointment. 2. The place didn't seem overly dirty at first, but then while waiting, I noticed fleas all over me. I understand this is a vet, but I have NEVER seen it like this in any vet before. I'm tempted to see if they are in violation of health laws and report them. On the up side they did identify my dogs minor ear infection which I suspected and my previous vet missed. Not sure I would use this location again, have heard much better about other locations.
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