Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalMichiganOakland CountyRochester HillsWildflowerSouth Rochester Road

3117 S Rochester Rd, Rochester Hills, MI 48307, USA

4.0

Be aware! This place is not interested about your pet well-being. They immediately wanted to sell us their insurance plan. If you make an appointment, you’ll have to wait at least an hour. They took our dog away without explaining anything. She was there just for a routine exam. They are not willing to do routine exam in front of the owners. We walked out and will never go back.

Romana Smith
  • Overview
  • (248) 652-8355
  • www.banfield.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed

Welcome to Banfield Pet Hospital

Banfield Pet Hospital is a leading establishment dedicated to providing exceptional veterinary care for your beloved pets. Located at 3117 S Rochester Rd, Rochester Hills, MI 48307, this hospital offers a wide range of services including routine exams, vaccinations, surgical procedures, and much more. With a focus on preventive care, Banfield is committed to ensuring the health and well-being of your pets through personalized attention and state-of-the-art facilities.

The environment at Banfield Pet Hospital is designed to be welcoming and comfortable for both pets and their owners. The clean and inviting lobby sets a positive tone for your visit, while the experienced staff ensures that you and your pet receive attentive care from the moment you arrive. Whether it's a routine check-up or an unexpected illness, Banfield Pet Hospital is here to provide comprehensive care tailored to your pet's needs.

  • Comprehensive Services: Banfield offers a variety of services including wellness exams, vaccinations, surgery, dental care, and more. Their team of veterinarians and staff are dedicated to providing the highest quality care for your pets.
  • Convenient Hours: The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 6:00 PM. Sunday hours are closed, but emergency services can be reached via phone.
  • Pet Insurance: Banfield provides pet insurance plans that can help you manage unexpected veterinary expenses. Their knowledgeable staff can guide you through the options to find the best plan for your needs.

Banfield Pet Hospital also offers promotional services and discounts throughout the year, making high-quality care more accessible to all pet owners. Whether it's a first visit special or ongoing wellness programs, there are always opportunities to save while ensuring your pet receives the best possible care.

Customer feedback highlights both positive and negative experiences at Banfield Pet Hospital. Many clients praise the clean environment, friendly staff, and thorough care provided by the veterinary team. For example, one customer shared their satisfaction with the hospital's attention to detail during their cat's visit:

"I brought my 2 cats to this Banfield location yesterday and I am very impressed! The lobby is clean and inviting. The staff were all very friendly to me and caring toward my pets. I will absolutely be going back to this veterinary clinic for all of my cat's medical needs." - Satisfied Customer

However, there have also been concerns raised by some customers about the immediate focus on selling insurance plans and long wait times during appointments. It is important to note that these experiences can vary, and Banfield Pet Hospital continues to strive for excellence in customer service.

In conclusion, Banfield Pet Hospital stands as a reliable point of interest for pet owners seeking quality veterinary care in Rochester Hills, MI. With a focus on preventive health, experienced professionals, and a welcoming environment, they are committed to helping your pets live their best lives. We encourage you to visit Banfield Pet Hospital and experience the difference they make in pet care.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

3117 S Rochester Rd, Rochester Hills, MI 48307, USA

Reviews

Be aware! This place is not interested about your pet well-being. They immediately wanted to sell us their insurance plan. If you make an appointment, you’ll have to wait at least an hour. They took our dog away without explaining anything. She was there just for a routine exam. They are not willing to do routine exam in front of the owners. We walked out and will never go back.

Nov 23, 2024 · Romana Smith

I brought my 2 cats to this Banfield location yesterday and I am very impressed! The lobby is clean and inviting. The staff were all very friendly to me and caring toward my pets. They were knowledgeable and helpful in discussing medication and steps I could take to help resolve the issue my cats are having. The doctor was very thorough and explained the conditions, medication and details of the issue very concisely. Today they followed up to see how my cats were doing since yesterday's visit. I was not expecting that but it made me happy to know they would take the time to do that. It made an impression on me! I will absolutely be going back to this veterinary clinic for all of my cat's medical needs. Thank you for a great experience!

Oct 03, 2024 · Cleigh

Our pets have been with Oakland Animal Hospital for many years, but they seem to have taken on too many patients, and we have been unable to get what is needed. Banfield was fantastic in getting an appointment the next day, and they were very understanding with our situation. We very much appreciate that.

Jan 12, 2025 · Stacie Booth

I took my dog to get his rabies shot and 12 month heart worm shot (which they recommended). The vet tech said my dog will get his blood drawn first to test for heart worm before giving him the shot and that it would take 10 mins. They took him back and he was back there for over 30 mins. It was very stressful waiting in the room without knowing what was taking so long, hearing this loud repetitive beeping from a machine and dogs crying. I finally found someone and they said it was normal for an appt to take an hour. Well….. I am used to having my dog with me in the room. Very odd that they didn’t. I was so upset and sad for my dog. The next day he threw up bile and I called them. They said that was normal and gave me other signs to watch for. Why wouldn’t they have given this information out at checkout? I do not recommend this place to anyone!!!

Jan 28, 2025 · Chrissy Rivard

Thank you so much for such good care for Lucy Lu She had 2 skin tags removed and had her teeth cleaned and vaccines were given She did really good for a little 7 lb pup! Dr. Jill called us to let us know what the cost was going to be before anything was done and kept us informed on how she was doing Thank you again for caring and putting our minds at ease as we waited to pick her up!

Nov 10, 2024 · Carmen Morris

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