Banfield Pet Hospital

Banfield Pet Hospital, specifically the location at 7322 S Olympia Ave, Tulsa, OK 74132, USA, is a prominent veterinary care facility serving the Tulsa community. This particular clinic, often referred to as the "Tulsa Hills" location, is easily accessible and provides a wide array of services for pet owners. They can be reached directly by phone at (918) 445-2320, which also serves as their mobile contact: +1 918-445-2320.

Operating under the well-known national brand of Banfield Pet Hospital, this facility falls under the platform category of a Pet Hospital. This designation signifies their capability to offer extensive medical, diagnostic, and surgical services for a variety of companion animals. Banfield's overarching mission is to make preventive pet care affordable and accessible, fostering a long and healthy life for pets through their comprehensive health and wellness programs and a dedicated team of veterinary professionals.

The environment at Banfield Pet Hospital in Tulsa Hills is consistently described by clients as welcoming and supportive. Reviewers highlight that nothing feels rushed, and the staff, from the front reception to the veterinarians, exhibits incredible patience, knowledge, and kindness. This suggests an atmosphere designed to put both pets and their owners at ease. While specific details on the physical decor are not provided, the general Banfield model emphasizes a clean, organized, and professional clinical environment, aimed at efficient service delivery. The positive interactions with staff, including "big shout outs" to front desk receptionists, indicate a focus on excellent customer service and a friendly demeanor. This supportive environment is crucial for creating a positive experience, especially when pets or their owners might be anxious about a vet visit. The clinic's commitment to creating an inclusive environment where all associates can be themselves is also highlighted, fostering a positive internal culture that can translate into better client and patient care.

Banfield Pet Hospital provides a comprehensive range of veterinary services. These include general services like routine comprehensive exams (nose-to-tail evaluations), vaccinations, and parasite control, which are vital for preventive health. Their diagnostic and imaging capabilities encompass in-house laboratory diagnostics, digital radiography (X-rays), and dental digital X-rays to accurately diagnose illnesses and injuries. Surgical services include standard procedures such as spaying and neutering, as well as general dentistry and general surgery. Additional services offered enhance the overall pet care experience, such as microchipping for identification, an in-house pharmacy for convenient access to medications, and access to an online pharmacy. They also provide end-of-life services, foreign language and ASL interpretation services, medical grooming, nutrition advice, and behavior resources for dogs and cats. For specific conditions, they offer orthopedic evaluation and treatment, and gastrointestinal illness diagnosis and treatment. The availability of curbside drop-off and general drop-off services further adds to the convenience for pet owners, especially those with busy schedules or pets who may be stressed in a waiting room setting. The broad spectrum of services ensures that most of a pet's health needs can be met at this single location.

Key features of Banfield Pet Hospital (Tulsa Hills) that are frequently lauded by customers include the exceptional quality of care provided by the veterinarians and staff, and their commitment to transparency and communication. Dr. Green and Dr. Murray are specifically mentioned for their thorough explanations, comprehensive guidance, patience, knowledge, and kindness. Clients feel "really heard" and appreciate that their concerns are fully addressed. A significant feature is the staff's dedication to offering solutions and not rushing appointments, ensuring that each pet receives individualized attention. The honesty and transparency in communication, particularly regarding potential charges, are highly valued, preventing clients from being surprised by unexpected bills. This ethical approach builds strong trust. Another standout feature is the "Optimum Wellness Plans®" (OWPs), which are affordable packages of preventive pet care designed to help pets stay healthy and happy. These plans offer significant savings on preventive services, including unlimited office visits, comprehensive exams, routine vaccinations, and diagnostic testing, all with convenient monthly payment options. The MyBanfield personalized client portal and mobile app further enhance convenience by providing easy access to pet records and appointment scheduling. The dedication of the front reception staff, as highlighted by a client receiving assistance with pet accounts, demonstrates a holistic approach to customer service that extends beyond direct veterinary care.

In terms of promotional information, Banfield Pet Hospital actively promotes its Optimum Wellness Plans® as a key offering to help pet owners manage and afford preventive care. These plans, available for puppies, kittens, dogs, and cats, are designed to offer significant savings (over 30% on average) on essential services by bundling them into affordable monthly or yearly payments. The benefits of OWPs include unlimited office visits, comprehensive exams, routinely recommended vaccinations, diagnostic testing (like blood tests and fecal exams), and a discount on many other Banfield products and services not included in the plan. They also offer options to easily add parasite control to the monthly OWP payment. Beyond the OWPs, Banfield provides virtual services such as virtual office visits and 24/7 Pet Chat™ with veterinary professionals for immediate advice, adding immense value and convenience. They also offer a 1:1 nutrition coaching session with a trained advisor as part of the OWP. While specific, time-limited promotional campaigns might vary, the consistent promotion of the OWPs, coupled with their focus on transparent pricing and comprehensive care, forms the core of their client attraction and retention strategy. Banfield's extensive network also means that pet owners can often transfer their pet's records and OWPs to other Banfield locations if they move, adding a layer of convenience for frequent travelers or those who relocate.

In summary, Banfield Pet Hospital (Tulsa Hills) in Tulsa, OK, stands as a highly recommended and reliable pet hospital. Its environment is characterized by a caring, patient, and professional staff who prioritize clear communication and personalized attention for every pet. The hospital offers a vast range of comprehensive veterinary services, from routine wellness to advanced diagnostics and surgery. Key features include the highly praised veterinarians like Dr. Green and Dr. Murray, transparent pricing, convenient online scheduling, and the beneficial Optimum Wellness Plans®. While specific short-term promotions may fluctuate, Banfield's core promotional strategy revolves around making high-quality preventive care accessible and affordable through their OWP offerings and a commitment to excellent client service. This makes Banfield Pet Hospital (Tulsa Hills) a strong choice for pet owners seeking consistent, compassionate, and comprehensive veterinary care for their beloved companions.