Banfield Pet Hospital

Absolutely amazing vet visit! Took my new adopted puppy, Ratchet in to get him checked out at the Longmont location and the ladies there were absolutely great! They were very informative and caring and even called the next morning to check on my little guy. We're definitely Looking forward to our next visit with the Longmont Banfield team!

Banfield Pet Hospital is close to where I live and that's a plus. I had to do a followup with them and the second time is a charm. I feel a lot more confident in them now. I wasn't happy with the outcome of the first visit. Everyone was very informative, and helpful in understanding the next step in my animal's recovery. I have to say thank you for your insight and kindness C.J.

I had a visit end of January 2025 at Longmont Banfield. I had been there before and had a really great experience. This visit I was so very disappointed. I have 2 dogs and the one I brought in can be difficult. He did give the staff some issues and they ended up not being able to perform some requested services which is fine. However, I was charged for one service and had to take him to another location to have this done because he was still having issues. They also charged me for an office visit which did not happen. The vet came out and said she could not really look over him and had no feedback regarding his overall health, dental, etc. She said she was not even able to look in his mouth. My issue was that they never came and got me so I could calm him down. I did receive a call from the manager and she said she would talk to the vet. I requested a summary of the visit and have still yet to get one. I was charged $73.95 for a visit that never happened and $46.66 for a treatment that clearly was not taken care of. However, they gave me Trazodone for the next visit. I would have hoped the manager would have made it right after she acknowledged the office visit was an issue. Care is expensive especially when you have to pay for it twice. I have moved on, but hope when move difficult pets come through the door, they work with the owners better or don't charge for something they were not able to perform.

I don't think I have ever been so dissatisfied with Banfield. Ever since I've been going there for over 20 some years. I was a little bit late for my appointment today. I literally stood out in the lobby for 5 minutes before they came out to tend to me. And since they said it was 30 minute late, they could not see my pet. Knowing well, that my pet is very ill and they didn't care. So from here on out, I think I'm going to try a different pet hospital. Cause I'm very dissatisfied with bamfield, right now.

Id five a 0 star review if that was an option! Their wellness plan is a joke and this is a corporate scam that takes advantage of people and their pets! I had to euthanize my cat (which was honestly they’re fault) and are still making me pay for this plan that they never even provided all the “benefits and care “ this plan swears they offer. It’s a manipulative and malicious strategy to get people to pay them money. Don’t waste your time!