Banfield Pet Hospital

Welcome to Banfield Pet Hospital located at 11835 Retail Dr, Wake Forest, NC 27587, USA. As a Pet Hospital, Banfield aims to provide a variety of veterinary services to cater to the health and wellness needs of your beloved pets in the Wake Forest area. You can contact them at (919) 562-3852 or their mobile number +1 919-562-3852 to learn more about their offerings or to schedule an appointment.

Banfield Pet Hospital is a well-known chain of veterinary clinics across the United States, often located within or near PetSmart stores. This Wake Forest location aims to offer accessible pet healthcare to the local community. While specific details about the environment of this particular clinic aren't extensively available online, typically, Banfield hospitals provide examination rooms, areas for minor procedures, and potentially diagnostic equipment such as X-ray and laboratory services. The goal is to create a convenient place for pet owners to access veterinary care.

As a comprehensive Pet Hospital, Banfield generally offers a wide array of services, which may include:

• Routine Wellness Exams: Regular check-ups to monitor your pet's overall health, administer vaccinations, and provide preventative care advice.
• Vaccinations: Protecting your pet against common and serious diseases.
• Microchipping: A permanent identification method for your pet.
• Dental Care: Including teeth cleaning and other dental treatments.
• Surgery: Offering a range of surgical procedures, from routine spays and neuters to other necessary surgeries.
• Diagnostic Services: Utilizing laboratory tests, digital radiography, and other tools to diagnose illnesses.
• Pharmacy: Providing access to medications your pet may need.
• Optimum Wellness Plans®: These are preventative care plans that bundle services for a monthly fee, aiming to make routine care more affordable.

Based on the customer reviews, experiences at the Wake Forest Banfield Pet Hospital appear to be varied. One reviewer shared a highly positive experience, commending Amy and Bre for their excellent check-in service and for remembering them and their pets over many years. This reviewer also praised Dr. Andres as "hands down the best," highlighting her clear explanations, willingness to accommodate their schedule, thorough communication, and the caring attitude of the staff towards their pets. This positive account emphasizes a personal touch, thoroughness, and a genuine connection between the staff and the pets and owners.

However, another review presents a starkly contrasting experience, alleging veterinary malpractice. This reviewer detailed concerns about the diagnosis and communication regarding their cat's health, ultimately leading to the cat's passing. The review expresses strong dissatisfaction with the perceived lack of care, honesty, communication, and diagnostic skills, suggesting a focus on financial gain over the well-being of the animals. This feedback raises serious concerns about the standard of care experienced by this particular pet owner.

Considering these two very different perspectives, it's important for local users to weigh these experiences. The positive review highlights a caring and competent team, while the negative review raises significant red flags regarding communication, diagnosis, and overall patient care.

Regarding specific features of Banfield as a larger entity, they often emphasize their Optimum Wellness Plans®, which are designed to make preventative care more accessible through monthly payments. These plans typically cover routine exams, vaccinations, and other preventative services. However, the reviews provided for this specific Wake Forest location do not explicitly mention these plans or any other promotional offers.

To get a comprehensive understanding of the services, environment, and any current promotions at the Banfield Pet Hospital in Wake Forest, NC, interested local users are encouraged to contact them directly at (919) 562-3852 or +1 919-562-3852. You may also want to inquire about their staff qualifications, their approach to patient communication, and their emergency protocols, if applicable.

Choosing a Pet Hospital that you trust with your pet's health is a significant decision. The contrasting reviews for this Banfield location indicate that individual experiences can vary considerably. We encourage potential clients to do their own due diligence, perhaps by speaking directly with the clinic and considering all available feedback, to determine if this Pet Hospital meets their needs and expectations.