Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalMarylandBaltimore CountyTowsonPutty Hill Avenue

1238 Putty Hill Ave, Towson, MD 21286, USA

3.0

The phone wait is ridiculous only to be answered by someone with an attitude. I brought my dog in for a teeth cleaning. I went to pick her up and was told that she lost 6 teeth. No one called to inform me of her dental issue before Working on her as they DO at other Banfield hospitals. My dog has been depressed ever since and I had to completely change how and what I feed her. No apologies from them. I cringe every time I have to go there. We are looking for better options and canceling our wellness plan with them.

shawnette johnson
  • Overview
  • (410) 828-5338
  • www.banfield.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM

Banfield Pet Hospital Introduce

Banfield Pet Hospital is a trusted name in the field of veterinary care, providing high-quality services to pet owners in the local community. Located at 1238 Putty Hill Ave, Towson, MD 21286, Banfield Pet Hospital is a well-established establishment that focuses on delivering comprehensive care for your beloved pets. With a strong commitment to customer service and animal health, Banfield Pet Hospital has become a go-to destination for many pet owners in the area.

Banfield Pet Hospital offers a wide range of services, including routine exams, vaccinations, dental care, surgical procedures, and even grooming. Their team of experienced veterinarians and support staff is dedicated to ensuring that your pets receive the best possible care. The hospital's environment is designed with both pets and their owners in mind, providing a comfortable and welcoming atmosphere where you can feel at ease while your pet receives the necessary treatment.

One of the standout features of Banfield Pet Hospital is its focus on preventive care. They believe that preventing health issues before they arise is key to maintaining your pet's well-being. This approach not only helps in early detection but also saves you from potential costs associated with treating serious health conditions down the line. Their wellness plans are designed to cater to pets of all ages, ensuring that every aspect of their health is covered.

Banfield Pet Hospital operates during convenient hours, making it easy for pet owners to visit even when juggling busy schedules. They are open from Monday to Friday, 8:00 AM - 6:00 PM, and on weekends from 10:00 AM - 5:00 PM. This flexibility ensures that you can bring your pet in for check-ups or emergencies without having to rearrange your entire day.

While Banfield Pet Hospital aims to provide excellent care, it's important to note that individual experiences may vary. Some customers have shared their feedback online, highlighting both the positive and negative aspects of their visits. For example, many appreciate the hospital's commitment to preventive care and the range of services offered. However, there have been instances where pet owners have expressed concerns about communication and customer service.

If you're considering visiting Banfield Pet Hospital, it's advisable to reach out directly to confirm any specific needs or concerns you may have. Their team is dedicated to helping pets live long, healthy lives, and they strive to provide the best care possible for your furry companions.

Banfield Pet Hospital Photos

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Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12
Banfield Pet Hospital 12

Banfield Pet Hospital Location

Banfield Pet Hospital

1238 Putty Hill Ave, Towson, MD 21286, USA

Get directions

Reviews

The phone wait is ridiculous only to be answered by someone with an attitude. I brought my dog in for a teeth cleaning. I went to pick her up and was told that she lost 6 teeth. No one called to inform me of her dental issue before Working on her as they DO at other Banfield hospitals. My dog has been depressed ever since and I had to completely change how and what I feed her. No apologies from them. I cringe every time I have to go there. We are looking for better options and canceling our wellness plan with them.

Jan 23, 2025 · shawnette johnson

Please save yourself the time, energy, and money. The OWP is not worth the headache of dealing with this and any affiliated clinic. I immediately cancelled my plan after one too many instances of appointments being cancelled due to miscommunications on their end. For example, the most recent visit my cat was not seen because they had a new policy of drop-off times being before 11a, however emails and text reminders never stated such a policy (emailed corporate with proof) but regardless of the proof that I was not late and did not miss my appointment time, my pet was not able to be seen that day because the vet refused. Overall, customer service is not their strong suit and the care your pet receives is a negligible difference from other clinics. So do yourself and your pet a favor and find a more suitable clinic.

Feb 25, 2025 · Chennel Chanti

My fur son, Kevin LOVES his Vet Team and so do I! Everyone is always welcoming and friendly. They call him by name and make him feel like the good boy that he is. Top Tier care and as the pet parent, I feel very much in the know about his health. I would recommend this place to everyone!

Apr 03, 2024 · Nikki

We have been going to Banfield for years with our 3 big dogs and they always get us in quickly when we have emergencies. Everyone that works there is so kind and helpful! One of our huskies has been sick on and off for a little over a year and they have been so loving and have not stopped trying to figure out what is going on with her. We just appreciate all they have done for us and how at ease we feel bringing our dogs there.

Aug 20, 2024 · Melaney Fingles

I wouldn’t pick this location specifically. I called to ask them a simple question. They gave me the run around. All I asked was at your location, do you do refunds for something that wasn’t used. I didn’t want to return my item to their specific store. Just wanted to know the company guidelines.

Dec 22, 2024 · L Edmonds

If I could give zero stars I would, the whole system is terrible. They just steel your money and the customer service is useless. They would not refill my prescription for my dog because she was examined at another Banfield hospital (since we were out of town). While they had access to the results and everything was fine (it was done only three months ago), they want me to take the dog back for another visit before they can give the refill that she needs. Last time at the other Banfield hospital out of town it costed me 400 dollars and it was supposed to be good for 9 months! Horrible place.

Mar 12, 2025 · Paola Corti

0 star. I scheduled an appointment with them and went there at the exact date and time only to find out that they cancelled it and gave the spot to someone else just because i didnt answer a one phone call while I was working earlier in the week. They didnt even leave a voice mail what with all the scam callers around! Absolutely inconvenient

Feb 15, 2025 · Valerie Ortaleza

Pet Hospital