Banfield Pet Hospital
Pet HospitalConnecticutCapitol Planning RegionManchesterPleasant Valley Road
1520 Pleasant Valley Rd, Manchester, CT 06042, USA
4.0
I love the Manchester Banfield Pet Hospital! They have taken great care of my fur babies ! My Chihuahua has been going there for over 10 years (she started going to Banfield in Texas before I adopted her). My golden retriever is 1 and 1/2 years now and has been taken care of by Banfield since he was 8 weeks old. A special shout-out to Levi who is wonderful with our dogs.
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Overview
- (860) 644-0016
- www.banfield.com
Hours
Pet Hospital
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Welcome to Banfield Pet Hospital
Welcome to Banfield Pet Hospital, a dedicated Pet Hospital committed to providing high-quality and comprehensive veterinary care for your cherished pets. With a strong presence across the United States and Puerto Rico, Banfield strives to create a better world for pets through exceptional medical care and client partnerships. This introduction will detail the environment, services, features, and some promotional aspects of Banfield Pet Hospital, drawing from objective information available online, to help local users understand what Banfield offers.
Our Environment: A Welcoming and Sustainable Space
Banfield Pet Hospital aims to provide a comfortable and welcoming environment for both pets and their owners. While specific details of each clinic's ambiance may vary by location, there is a general commitment to creating a clean, organized, and pet-friendly space. Many Banfield locations are conveniently situated within PetSmart stores, offering ease of access for pet owners to combine veterinary visits with their pet supply needs.
Beyond the immediate clinic environment, Banfield demonstrates a broader commitment to sustainability. The company's headquarters in Vancouver, Washington, has achieved LEED Platinum certification, reflecting a dedication to environmentally friendly practices. This includes features like a geothermal heat exchange system, rainwater reclamation, solar hot water arrays, and the use of low-emission building materials. This focus on sustainability extends to their practices, with efforts to limit material waste, reduce emissions, and manage antimicrobials responsibly across all their hospitals.
Banfield also fosters an inclusive and diverse community for its associates, believing that a supportive and respectful workplace translates to better care for pets and their owners. They promote a sense of belonging and celebrate differences, ensuring associates feel valued and empowered to provide quality care.
Our Services: A Wide Range of Veterinary Care
As a comprehensive Pet Hospital, Banfield Pet Hospital offers a wide array of services to address various aspects of your pet's health and well-being. These services generally include:
- Comprehensive Exams: Regular nose-to-tail check-ups to monitor your pet's overall physical condition.
- Vaccinations: Routinely recommended vaccinations for dogs, cats, puppies, and kittens to protect against various diseases.
- Parasite Control: Screening and treatment for internal and external parasites, as well as preventative medications.
- Dental Care: Professional dental cleanings, and in some locations, dental extractions and oral surgery to maintain your pet's oral health.
- General Surgery: Including routine spay and neuter procedures, and at some locations, soft tissue and orthopedic surgeries.
- Diagnostic Services: Utilizing in-house laboratory diagnostics, digital radiography, and dental digital x-rays for accurate and timely diagnoses.
- Nutrition Advice: Guidance on balanced diets tailored to your pet's life stage, lifestyle, and any specific health conditions.
- Behavior Evaluation: Assistance in understanding and addressing behavioral concerns.
- Coat and Skin Care Treatment: Addressing various dermatological issues to keep your pet's skin and coat healthy.
- Orthopedic Evaluation and Treatment: Assessing and treating musculoskeletal issues.
- Gastrointestinal Illness Diagnosis and Treatment: Identifying and managing digestive problems.
- Additional Services: Including microchipping, pharmacy options, language translations for clients, and end-of-life services.
Banfield also offers virtual care options, including virtual visits with your local Banfield veterinary team and 24/7 access to Vet Chat™ for pet health advice, providing convenient ways to address your pet's needs from the comfort of your home.
Our Features: Quality, Convenience, and Wellness Plans
Banfield Pet Hospital stands out with several key features designed to provide quality care and convenience:
- Optimum Wellness Plans® (OWPs): These affordable packages offer preventive care services tailored for different life stages of dogs and cats, including vaccinations, comprehensive exams, and more. OWPs often include unlimited office visits, virtual care services, and discounts on other Banfield products and services. These plans emphasize a proactive approach to pet health, aiming for early diagnosis and overall wellness.
- Focus on Quality: Banfield has a defined quality program with specific goals and expertise in quality improvement methodologies. They provide resources like anesthesia protocols and oral health clinical essentials to ensure high standards of medical care.
- Clinical Skills Training: Banfield invests in training programs for their paraprofessionals to enhance their clinical skills, contributing to higher quality care and better support for veterinarians.
- VET Report: In partnership with the North American Veterinary Community (NAVC), Banfield produces the Veterinary Emerging Topics (VET)™ Report, sharing data and insights to improve patient outcomes across the veterinary profession.
- Convenient Locations: Many Banfield hospitals are located within PetSmart stores, offering a one-stop shop for pet care and supplies.
- MyBanfield App and Website: These platforms provide easy access to your pet's medical records, appointment information, and virtual care services.
Promotional Information: Saving on Quality Care
While specific promotions may vary and change over time, Banfield Pet Hospital often provides opportunities to save on veterinary care:
- Optimum Wellness Plans® (OWPs): As mentioned, these plans themselves offer significant savings on preventive care compared to individual service prices. They often include a package of essential services at a predictable monthly or yearly cost.
- Enrollment Fee Waivers: Periodically, Banfield may offer promotions where the enrollment fee for new Optimum Wellness Plans is waived, providing immediate savings. For example, there have been past offers specifically for guests staying at Hilton hotels.
- Discounts on Medications and Products: OWP members often receive discounts on many Banfield products and services not included in their plan. Additionally, Banfield has an online shop for pet medications, sometimes offering discounts and convenient AutoShip programs.
- General Discounts and Promo Codes: You can often find general promotional codes for Banfield online that can be applied to various services or products. These may include percentage-based discounts or specific dollar amounts off. Keep an eye on Banfield's website and coupon sites for the latest offers.
- Military Discounts: Banfield often provides discounts for military personnel. Verification of status through ID.me may be required to claim these discounts.
- Birthday Discounts: Signing up for Banfield's email list may qualify you for a special discount during your pet's birthday month.
To stay informed about the latest promotional offers, it's recommended to visit the Banfield Pet Hospital website or inquire at your local Banfield clinic.
In conclusion, Banfield Pet Hospital, as a leading Pet Hospital, offers a comprehensive approach to veterinary care, combining a welcoming and increasingly sustainable environment with a wide range of medical, surgical, and preventive services. Their Optimum Wellness Plans, focus on quality, and convenient locations make them a valuable partner in ensuring the long-term health and happiness of your pets. By staying informed about their services and promotional offers, local users can access quality veterinary care while potentially saving on costs. We encourage you to explore your local Banfield Pet Hospital to experience their commitment to a better world for pets firsthand.
Banfield Pet Hospital Location
1520 Pleasant Valley Rd, Manchester, CT 06042, USA
Reviews
I love the Manchester Banfield Pet Hospital! They have taken great care of my fur babies ! My Chihuahua has been going there for over 10 years (she started going to Banfield in Texas before I adopted her). My golden retriever is 1 and 1/2 years now and has been taken care of by Banfield since he was 8 weeks old. A special shout-out to Levi who is wonderful with our dogs.
Jun 26, 2024 · Suzanne Todd DziardzielTrying to schedule appointments is horrible, most of the time nobody answers the phone. They dont care about your needs and when you sign up for the wellness plan, you're stuck there until puppy turns 1. This is my second time trying Banfield in Manchester and my 2nd regret. Can't even get an appointment 2 months out. Records take forever to get and again trying to call to get a copy of something is 0 to 1 chance of someone answering or getting the record you need.
Mar 12, 2025 · N FECSUpdate: 1/9/25 Banfield states their hours are open until 6pm. I tried to call them at 5:30pm and they are closed. @banfieldcustomercare. You see my name, why don't you reach out to me. I cannot get ahold for your hospitals. Below stands true. You are about the quota. Not the pet. I'd give zero stars if I could. For a few years now, this Banfield has gone down hill. They seem to care about their quota and how many pets they can get in a day and very little about the actual pet themselves. If your pet were on a conveyor belt seems as it would be best for them. We have used another location in Glastonbury before Manchester and were not loving customer or pet care. Better off not getting scammed by their monthly payments for lack of care/appointments/customer service. Other local vets charge less if you do the math.
Jan 09, 2025 · Katharine LamprechtThe staff there is amazing from the front of the house. Debbie especially does an amazing job she help out so much with getting you in for your pet care. I love this place
Jan 29, 2025 · J FCMy appointment was 10:45AM and it's now 11:06AM. I asked the receptionist is there anyone else who can check us in being we've been waiting for over 10 mins standing in line the lady rudely responded yes it's me and you have to wait. I'll be bringing my cat somewhere else going forward for his visits. Update: it's now 11:15AM. I'm finally called up you think the lady apologized for the wait? Of course not! Banfield Pet Hospital does not have any customer service experience! And when asked her name it's Jas, horrible!
Feb 02, 2025 · Cola KnightPet Hospital

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