Banfield Pet Hospital

To get prescription pet food from the Pet Smart you have to have a card from this pet hospital. That wouldn't be an issue if there was ever anyone there. They often have a vet there 1 day a week and when you show up on that scheduled day they didn't show up due to some conflict. The Pet Smart would always sell me the food with a prescription but would always hassle me about not having that stupid card. We can't get the card Linda until you have a vet that actually shows up not this pretend vet that totally is real and totally lives in Canada that we will get to meet some day.

DONT BRING YOUR PETS HERE! On January 20,2025 a doctor at Banfield killed my dog. He went in for a regular routine dental cleaning that he had done before. I did a regular drop off in the morning & received a call @ 3:07 pm saying my dog was waking up from anesthesia everything went great & at 4pm he will be ready for pick up. I get there @ 4:19pm the doctor wanted to speak with me he said that all of a sudden my dog was on oxygen having a hard time breathing & turning purple. I was confused & in shock because he was stating that it was possible that he wouldn’t make it. I was asking questions just wondering how this all happened Dr. pettyJohn was very insensitive rude & unprofessional. He didn’t care how I felt or answering any of the important questions on how it happened. He kept bringing up the fact that I was 19 minutes late AS IF that was going to make a difference! I couldn’t believe the way I was treated even after the fact my dog died in his care. Even today I still don’t know how my dog died. He was perfectly healthy & just came in to get his regular dental cleaning! I believe they gave him too much anesthesia & don’t want to admit it! DONT BRING YOUR PETS HERE!

It was awful. I made an appointment a week ago for my cat. But on the date of the appointment, I got here and they were closed and there was nobody there. They even sent me a conformation message. Why bother? My cat went out for no reason, and she kept meowing. I had to rebook her to another pet hospital now.

when I signed up, I told him that the entire plan was $400 dollars deferred for one year and it hasn't even been two months and they have already discounted almost $200. In addition, they plan to deduct $39 dollars each month, which is unfair because if I multiply it by 12, the registration fee is too much. In this place my cat got fleas and since I complained about them on the next visit they made me buy a treatment for her. There they prepare the "medicines" and get additional money for everything.

They did an excellent job taking care of my Bear throughout his life 💙. I really appreciate the warmth and love that he got. I'm sad he's gone now but for the 11 years he was with me they provided great service.