Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalCaliforniaSan Bernardino CountyUplandNorth Campus Avenue

1935 N Campus Ave, Upland, CA 91784, USA

3.0

The five stars go to Dr Aponte who is hands-down, the greatest vet of all times. You can tell that he loves animals and would do anything for them. He is congenial, and very easy to talk to. I love having him taking care of my animals! That said, I dislike PetSmart’s Banfield policy. It is ridiculous that if you don’t belong to their insurance, you have to pay $85 a visit. That’s highway robbery. And even with a sick dog, the insurance just doesn’t make sense. To boot, they make you pay heavily for not using their insurance! It’s enough to lose me as a client.

Jeannette Page
  • Overview
  • (909) 949-6210
  • www.banfield.com

Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 7:30 AM - 5:00 PM

Banfield Pet Hospital Introduce

Welcome to Banfield Pet Hospital, a dedicated pet hospital located at 1935 N Campus Ave, Upland, CA 91784, USA. As a prominent establishment in the Pet Hospital category, Banfield Pet Hospital is committed to providing comprehensive veterinary care for your cherished animal companions. You can reach them at (909) 949-6210 or via mobile at +1 909-949-6210.

Based on available information and real customer reviews, Banfield Pet Hospital aims to offer a range of services to cater to the diverse health needs of pets. While specific details about the hospital's environment are not explicitly mentioned, it is generally expected that a professional pet hospital like Banfield would maintain a clean, comfortable, and safe environment for both pets and their owners. This includes well-equipped examination rooms, surgical suites (if applicable for the services offered), and potentially waiting areas designed to minimize stress for animals.

The services offered at Banfield Pet Hospital likely encompass a broad spectrum of veterinary care. These typically include routine wellness examinations and vaccinations, which are crucial for preventative care and maintaining your pet's overall health. Diagnostic services, such as laboratory testing (blood work, urinalysis, etc.) and imaging (like X-rays), are often available to help identify and diagnose various health conditions. For pets requiring medical treatment, Banfield likely provides medical management of illnesses, including prescribing medications and offering supportive care. Surgical procedures, ranging from routine spay and neuter surgeries to more complex operations, may also be part of their service offerings. Dental care is another essential aspect of pet health, and Banfield may provide services such as teeth cleaning and extractions. Furthermore, they might offer nutritional counseling to help pet owners make informed decisions about their pet's diet.

One of the key features highlighted in a customer review is the exceptional care provided by Dr. Aponte. The reviewer praises Dr. Aponte's evident love for animals, his willingness to go the extra mile for them, his friendly demeanor, and his clear communication skills. This positive feedback suggests that Banfield Pet Hospital has dedicated and compassionate veterinary professionals on staff, which is a crucial aspect of quality pet care.

However, another review raises concerns regarding Banfield's policy related to their insurance plans, particularly in conjunction with PetSmart. The reviewer expresses dissatisfaction with the cost of a standard visit for non-insurance holders, labeling it as excessively high. They also mention that the insurance plan did not seem beneficial even when their pet was sick and that there were penalties for not utilizing their insurance. This feedback indicates that potential clients should carefully inquire about and evaluate the costs associated with consultations and the terms and conditions of any insurance plans offered by Banfield Pet Hospital.

On a more positive note, another customer shares a very favorable experience, highlighting the positive interactions their dogs had at Banfield. They specifically commend the staff's understanding of the animals they treat, including their patience with a large, stranger-reactive guardian dog during a surgical procedure. The reviewer also appreciated the thoughtful gesture of their dogs receiving "Banfield" bandannas, suggesting a caring and considerate approach from the staff.

In summary, Banfield Pet Hospital in Upland, CA, as a part of the Pet Hospital category, appears to be a facility that offers a range of veterinary services, potentially including wellness exams, vaccinations, diagnostics, medical treatments, surgery, and dental care. A significant strength seems to be the compassionate and skilled veterinary professionals like Dr. Aponte. However, potential clients should be aware of and carefully consider the hospital's policies regarding consultation fees and insurance plans, as some customers have expressed concerns in this area. The positive feedback regarding the staff's understanding and patience with animals, as well as thoughtful gestures, suggests a commitment to providing good patient care.

For local users in Singapore considering Banfield Pet Hospital in Upland, California, it's important to note the geographical distance. This introduction is based on information available online for the Upland, CA location. If you are looking for veterinary care within Singapore, you would need to search for local pet hospitals and clinics in your area. This introduction serves to provide a detailed overview of the services and customer experiences associated with the specific Banfield Pet Hospital in Upland, CA, based on the provided information.

While promotional information is not explicitly available in the provided text, it is common for pet hospitals to offer introductory discounts for new clients, seasonal promotions for specific services (like dental month), or wellness packages that bundle essential preventative care at a discounted rate. To learn about any current promotions at the Banfield Pet Hospital in Upland, CA, interested individuals are advised to contact them directly at (909) 949-6210 or visit their website (if available through online search). Keep in mind that offers and services may vary over time.

In conclusion, Banfield Pet Hospital in Upland, CA, appears to be a veterinary care provider with dedicated medical professionals. While some concerns regarding insurance policies and consultation costs have been raised, positive experiences highlight the compassionate care and understanding staff. Local users seeking veterinary care in the Upland, CA area are encouraged to consider Banfield Pet Hospital and inquire about their specific needs and any available promotions. For users located in Singapore, this information serves as an example of the kind of services and considerations relevant when choosing a pet hospital, and a local search for veterinary care providers in Singapore is recommended.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

Banfield Pet Hospital

1935 N Campus Ave, Upland, CA 91784, USA

Get directions

Reviews

The five stars go to Dr Aponte who is hands-down, the greatest vet of all times. You can tell that he loves animals and would do anything for them. He is congenial, and very easy to talk to. I love having him taking care of my animals! That said, I dislike PetSmart’s Banfield policy. It is ridiculous that if you don’t belong to their insurance, you have to pay $85 a visit. That’s highway robbery. And even with a sick dog, the insurance just doesn’t make sense. To boot, they make you pay heavily for not using their insurance! It’s enough to lose me as a client.

Dec 17, 2024 · Jeannette Page

They have been great to my dogs and were very good with my large, sweet, but stranger reactive guardian dog when it came time for her to get fixed. I appreciate the staff’s understanding of the animals they treat and especially their patience. A picture of the girls in their “Banfield” bandannas in appreciation ❤️

Jul 17, 2024 · Jennifer Bellerose

Banfield hospital is usually located inside petsmart. It would be nice to have the hospital sign right below petsmart, not right next to the building where it seems like to be a different building by itself. Otherwise, the location/environment is up to par with cleanliness and has a good vibe too. I had a scheduled appointment for my cat and was seen reasonably in decent time. The technician/front desk person was working hard to answer the phone calls, have the owner's pet checked in, answer their questions, explain the treatment plan and pricing, and among other things. It would be nice to have the establishment have two techs working the front desk as to not overwhelm him/her with all that's happening up front. When I checked in my pet. The techs and nurses were REALLY great. They answered my questions, were nice and always smiling. After an estimate of 5-10 mins, the vet/doctor came out and explained to me her assessment findings, differential diagnosis, and treatment plan. She explained it in layman's terms which is always appreciated and had great patient/client communication skills. After that, they did what they do best and gave me an estimated time when they'd call back to pick up my pet. From there, the usual discharge instructions were given in an efficient and kind manner. Overall, it was a great experience.

Jan 28, 2023 · David Keith Canete

They overcharge. Its never enough clerks at the check-in and checkout counter. You always have to wait a long time to check in or out. Price gouging. However, it's thee only service we have in our area. Vets are almost as bad, but you get fast service. I may cancel

Mar 13, 2025 · Mitzi Robinson

My sweet Giacomo “Mo” Jeter has always received excellent care from my Banfield in The Colonies in Upland. The doctors are well trained in all aspects of what care he needs and always listen to my concerns and will answer all questions.. The check-in process is efficient, the support staff are ALL kind, compassionate and knowledgable and very gentle with my sweet boy.. They helped me through the passing of my sweet Jeterbug so when I finally go a new puppy I NEVER hesitated to bring him to the same location. When I bring my sweet Mo in for a visit they are all very attentive to him and me. I have been with this location for years. I adamantly give them ⭐️⭐️⭐️⭐️⭐️

Apr 19, 2024 · Nancy Butler

Pet Hospital