
Banfield Pet Hospital
Pet HospitalIllinoisKendall CountyOswegoFifth Street
350 Fifth St, Oswego, IL 60543, USA
4.0
I brought my dog in 3 weeks ago for seasonal allergies. Today I tried to request a refill. They told me that the veterinarian who met with me 3 weeks ago is no longer there and so I'd need to bring my dog in, so the new veterinarian can "get to know my dog" before prescribing a refill. Normally I'd understand this if my dog was a new patient, but having been there less than a month prior ($480 bill) it's not my concern that you can't maintain staff. Even more so, what's the purpose of a medical file if you can't use it to "get to know your patient" in these times. I was told I'd receive a call from the veterinarian, but never did. Thank goodness this isn't a life-threatening emergency.. After their demonstration of incompetency, I won't be going back to Banfield ever again.
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Overview
- (630) 554-3665
- www.banfield.com
Hours
Pet Hospital
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Welcome to Banfield Pet Hospital
Banfield Pet Hospital is a trusted name in veterinary care, providing high-quality medical services to pets across the United States. Located at 350 Fifth St, Oswego, IL 60543, this pet hospital is known for its commitment to ensuring your furry companions receive the best possible care. With extended hours from Monday to Saturday and a dedicated team of professionals, Banfield Pet Hospital stands out as a reliable destination for all your pet's healthcare needs.
Banfield Pet Hospital offers a wide range of services, including routine wellness exams, vaccinations, surgical procedures, dental care, and more. They also provide an Optimum Wellness Plan, which is designed to help pets stay healthy by offering tailored preventive care at an affordable price. This plan includes regular check-ups, vaccines, tests, and other essential services, making it a convenient way to ensure your pet's long-term health.
The hospital prides itself on its clean and welcoming environment, where both pets and their owners feel comfortable. The experienced team of veterinarians and support staff is dedicated to providing compassionate care, ensuring that every visit is stress-free for both you and your pet. Whether it's a routine check-up or an emergency, Banfield Pet Hospital is here to help.
- Comprehensive Services: From preventive care to advanced treatments, Banfield offers a full range of veterinary services to keep your pet healthy.
- Optimum Wellness Plan: Tailored plans to suit the unique needs of your pet, ensuring comprehensive care at an affordable price.
- Extended Hours: Open Monday to Saturday from 8:00 AM to 6:00 PM, making it easy to fit in a visit during your schedule.
- State-of-the-Art Facilities: Equipped with modern technology and tools to provide the best care for pets.
Banfield Pet Hospital has received positive feedback from many satisfied customers. One pet owner shared their experience of how Dr. Cyrus Sepoy and the entire staff went above and beyond to help their dog, demonstrating true care and concern. They appreciated the time taken to explain treatments and address their concerns, highlighting the hospital's commitment to exceptional service.
However, it's important to note that not all experiences have been positive. One customer shared a frustrating experience where they felt the hospital's inability to retain staff affected the continuity of care for their dog. This highlights the importance of considering multiple factors when choosing a veterinary clinic.
Banfield Pet Hospital remains dedicated to improving pet health and wellness through innovative approaches and personalized care. Their mission is to make a positive difference in the lives of pets and their families by providing exceptional veterinary services.
Banfield Pet Hospital Photos









Banfield Pet Hospital Location
350 Fifth St, Oswego, IL 60543, USA
Reviews
I brought my dog in 3 weeks ago for seasonal allergies. Today I tried to request a refill. They told me that the veterinarian who met with me 3 weeks ago is no longer there and so I'd need to bring my dog in, so the new veterinarian can "get to know my dog" before prescribing a refill. Normally I'd understand this if my dog was a new patient, but having been there less than a month prior ($480 bill) it's not my concern that you can't maintain staff. Even more so, what's the purpose of a medical file if you can't use it to "get to know your patient" in these times. I was told I'd receive a call from the veterinarian, but never did. Thank goodness this isn't a life-threatening emergency.. After their demonstration of incompetency, I won't be going back to Banfield ever again.
Jan 22, 2025 · Derrick ParraDr. Cyrus Sepoy and staff helped my dog out so much today. The team there took their time with my dog and fully understood my concerns. Once labs came back, they took their time going through everything with me. I really appreciate the care and concern shown by everyone there today. I cannot thank you enough.
Aug 27, 2024 · Ryan BolanowskiMy Bubbles is on day 9 and is healing well Banfield was the right choice for her getting spayed they also treated her ear infection and my poor baby had fleas Banfield took care of everything in one visit I am so grateful for Banfield for their wonderful care best decision for my 5 month old kitty.
Oct 09, 2024 · BillieJo “Jossey” JOHNSONAlways love coming here for my pet! All of the staff here are very welcoming, friendly towards my fur baby, and provides great feedback!!!
Feb 16, 2025 · Gabrielle HoltI just wanted to personally and publicly acknowledge the veterinarian team at Oswego, IL Banfield. If I do not list everyone I am sorry and please know I am so grateful for your love and support with Greyson during his Kidney failure. Dr. Logan, Dr. Collins, Alex .H., Jessie, and Alex .R. and team thank you so very much for loving Greyson and taking care of him when he was so sick. I am so grateful for your easy drop off options and your calls while he was in your care letting me know how he was doing. I never felt out of the loop and I was given options and all pricing was explained up front. Thank God for Care Credit because it helps me not worry. I am so glad you all accept it as a payment options so I can be the best Mother to my baby boy. Bella came in with a stomach bug a couple of months ago and she was cuddled and loved and sent home feeling so much better. We look forward to our long term relationship with your staff. Keep up the good work you are all amazing from the front desk staff to the nurses and doctors who truly care. Love, Carissa, Greyson, and Bella Vera.
Aug 29, 2018 · Carissa CAMME Awards 2017 VeraPet Hospital

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