Banfield Pet Hospital

I love this office! They have been incredibly accommodating during emergencies and always manage to squeeze me in when needed. From the front desk staff to the medical team, everyone here is phenomenal. They’ve helped me get last-minute prescriptions for my dog and have always been there when the unexpected happens. I highly recommend the Banfield membership—I’ve been a member for almost nine years, and it’s absolutely worth it. It has saved me so much money over the years!

Been coming here for about 8 years and have their insurance program. Can’t tell you how many times I’ve been let down or disappointed. Today was the last straw. They open at 8am and I show up before 8am. They ask what’s wrong and I explain my dog has something wrong inside the ear and she is in pain crying a lot. Also explain she is scratching at the ear and ripped it open and made it bleed badly. The vet tech went to talk to Doctor working and they turned me away. Was told they have a quota of seeing 25 pets per day and they are already booked with 28. I asked what good is my insurance I have with you if I can’t come see you for emergencies? You do have the word “hospital” in your name. She wasn’t phased and told me to go somewhere else. So I requested all my medical records since day one so I can CANCEL THE INSURANCE and find another vet. My warning to others is stay away from Banfield. The vets are always changing so it’s not consistent and able to build relationship with one vet that gets to know your pet.

This place took care of me and my family as our dog died. We were all so devistated over the loss. The staff took care of our family as much as they showed love and tenderness as they helped our suffering friend pass away with no pain and ending what would have been long drawn out suffering. They let us stay in our room and took all the time we needed. I am so glad we had The staff Banfield to help us through that terrifying night. We got a card in the mail with hand written notes from the staff a few days later. Banfield has earned my loyalty for life. They are now helping us get started with our new puppy. Thank you Banfield staff!!!

Dr. Browning, Katie and Liz in Chandler, Arizona are amazing! They take the time to listen and assist with your pet! They recently took care of little Miss Ritzy when she was having some adverse reactions. They went out of their way to make sure she was cared for as quickly as possible!

Worst Vet I’ve ever seen in 22 years. My dog cannot tolerate kibble for some god awful reason, the vet told me I was introducing kibble to him the wrong way, and basically dismissed it. She told us that an allergy panel is expensive and to REALLY find out the problema it will take a long time and we may never know why he cannot tolerate kibble. She gave a RX sticker on a card for hills science diet. I saw no exam of my dog they took him back and that was all he got his vaccine and nails trimmed. The paperwork stated nothing about physical condition anything that was discussed nothing. I have a piece of paper saying he got his vaccine that’s all. Worst experience ever, and there was a huge language barrier between myself and the technician.