Banfield Pet Hospital

They are always so kind , patient, and informed and if they don’t know an answer they are diligent to find the correct information. My husky loves!!!!!!! Loves loves coming here she doesn’t become scared when she is being helped and even goes to the back area at her own free will and if you know huskys you know they are stubborn !

I’ve been using Banfield Animal Hospital for on Cherry Hill Rd in Silver Spring, Md for many years. The staff is Awsome !!!! They’re caring, pleasant, efficient and very knowledgeable. They make you and your Pet feel like family. Dr Pant the Veterinarian here is THE BEST.!She is pleasant, friendly, very thorough and quite knowledgeable !!!! She is absolutely Amazing with her craft. My Pet loves her too !!!! This place is well worth the money which is well worth the services offered for the different plans they have. I know they take extreme care and concern with my pets and they give me excellent advice. This Banfield and Staff is absolutely Wonderful !!!!

For being an older adult who's probably lived double my lifespan, their receptionist is extremely rude and judgmental with a "holier than thou" attitude for a minor problem that had a lot of solutions. I called in about a prescription drug for my dog, and they mentioned I haven't been to a PetSmart vet since 2014. Her attitude and tone of voice went completely sour after that. Depending on where we've lived or which member of the family has taken our dog, we've gone to a few different vet clinics for the past decade. I was more than willing to email/bring the updated records from last year and set up an appointment as I've done for other clinics who've had no issues. I could've even given a different number that probably had more recent records since my sister prefers going to them. Instead, I'm being treated as if I've neglected my dog for 10 years or a problem for not going to a Banfield location every time. I'm reminded of why I stopped going 10 years ago. This is what I get for giving this business another chance and carelessly choosing the nearest clinic out of convenience and not for quality.

I love to bring my pets here. The staff is super nice from the people at check in, the veterinary assistants, and the veterinary doctors. I have two cats and 1 large dog and they take very good care of them. The pet hospital is in a shopping mall with plenty of parking so it's easy to get your pets in and out easily. I am so happy that I decided to take my animals here. And being inside of a Pet Smart you can get everything you need for your pets in one trip. I highly recomend choosing this hospital for your pet care needs.

Always have a great experience at this location with my dog. They are very sweet, patient, and treat my baby like their own. Awesome lines of communication at every appointment. 100% Satisfied!