Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalOregonLane CountyEugeneChad Drive

2847 Chad Dr, Eugene, OR 97408, USA

4.0

Banfield at Chad Dr. has been wonderful. Each of the doctors shows compassion and love for our 3 cats and one dog. Not all of the pets love it, but we appreciate them a lot for the care they provide.

Michael Sheetz
  • Overview
  • (541) 342-5227
  • www.banfield.com

Hours

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 8:00 AM - 6:00 PM

Welcome to Banfield Pet Hospital

Welcome to the introduction of Banfield Pet Hospital, located at 2847 Chad Dr, Eugene, OR 97408, USA. As a Pet Hospital within the Eugene community, Banfield aims to provide veterinary care for your animal companions. However, the customer feedback regarding this specific location presents a mixed view, with some praising the medical staff while others express significant concerns about the overall service.

Regarding the environment of Banfield Pet Hospital on Chad Dr, one positive review notes that the doctors show "compassion and love" for their pets. This might suggest a caring atmosphere within the consultation rooms and treatment areas. However, there is no specific mention of the clinic's cleanliness, organization, or overall ambiance in the provided reviews. Interestingly, one reviewer, who advised against visiting Banfield for multiple reasons, took the time to commend the adjacent Petco, describing it as "AMAZING!" and noting that the Petco staff is "so kind," the store is "very clean and organized," and there are "always so many cute animals everywhere." This stark contrast in feedback suggests that while the Petco environment is highly positive, the environment within the Banfield Pet Hospital itself is not similarly highlighted for its positive attributes.

The services offered at Banfield Pet Hospital on Chad Dr, based on the limited reviews, include general veterinary care, as one reviewer mentioned taking their three cats and one dog there. The positive review specifically praised the doctors for showing compassion and love towards these animals, implying that the medical care provided by the veterinarians is of a good standard for this customer. However, the negative review broadly criticizes both the "front end and veterinary staff," suggesting potential issues with the delivery or quality of services beyond just the medical aspect. The reviewer who advised against going there cited a lack of "care and understanding" from both administrative and medical staff concerning the animals' well-being and the owners' time. This broad criticism makes it difficult to pinpoint specific service deficiencies but indicates a negative overall experience. Given that Banfield is a national chain, it is likely that they offer a standard range of veterinary services, including routine check-ups, vaccinations, illness and injury treatment, and potentially surgical and dental procedures. However, the conflicting reviews make it challenging to objectively assess the quality and reliability of these services at this specific Eugene location based solely on the provided feedback. To understand the full scope of services and the current quality of care, contacting the hospital directly and potentially seeking more recent reviews from other sources would be beneficial.

Several features of Banfield Pet Hospital on Chad Dr emerge from the contrasting customer experiences. A positive feature, according to one reviewer, is the compassion and love shown by "each of the doctors" towards their pets. This suggests that the veterinary medical staff possesses a caring attitude towards animals. However, a significant negative feature highlighted by another reviewer is the perceived lack of care and understanding from both the front-end and veterinary staff, impacting both the animals' well-being and the owners' time. This raises concerns about the overall customer service and potentially some aspects of the veterinary care delivery. The strong positive feedback for the Petco that the Banfield is located within is a notable point, though it pertains to the adjacent retail space rather than the veterinary hospital itself. The starkly different opinions presented in the reviews make it difficult to definitively characterize the key features of this specific Banfield Pet Hospital without further information or a larger pool of feedback.

Regarding promotional information, the provided text does not contain any details of specific promotions or discounts offered by Banfield Pet Hospital at this Eugene location. As a national chain, Banfield often has various wellness plans and promotions, but none are mentioned in these specific reviews. For information on any current promotions or the costs of their services, it is recommended to contact Banfield Pet Hospital directly at (541) 342-5227 or their mobile number +1 541-342-5227, or to visit their website.

In summary, Banfield Pet Hospital on Chad Dr in Eugene, OR, has received mixed reviews. While one customer praised the compassion and love shown by the doctors, another strongly advised against going there, citing a lack of care and understanding from both front-end and veterinary staff. Interestingly, the adjacent Petco received very positive feedback for its friendly staff, cleanliness, and organization. Local users considering this Pet Hospital should be aware of these differing opinions and may want to seek additional or more recent reviews to get a broader perspective on the current quality of service. It would also be prudent to contact the hospital directly to discuss your pet's needs and their service approach.

For local users in Eugene, OR, Banfield Pet Hospital on Chad Dr presents a complex picture based on the limited reviews. If you prioritize the compassion of the veterinarians, as mentioned by one reviewer, this might be a factor to consider. However, the significant concerns raised by another customer regarding the lack of care and understanding from both administrative and medical staff should also be taken into account. The highly positive remarks about the connected Petco do not directly reflect the services of the Pet Hospital itself. If you are considering Banfield at this location, it would be wise to do further research and perhaps speak with them directly to assess whether their services align with your expectations for your pet's care.

To reiterate, Banfield Pet Hospital located on Chad Dr in Eugene, Oregon, has received contrasting feedback from pet owners. One review commends the doctors for their compassion and love towards pets, while another expresses strong dissatisfaction with the care and understanding exhibited by both the front-end and veterinary staff. While the adjacent Petco is highly praised, this does not necessarily reflect the experience within the Banfield Pet Hospital. If you are a resident of Eugene considering this veterinary service, it is recommended that you contact Banfield Pet Hospital at (541) 342-5227 or +1 541-342-5227 to inquire about their current practices and perhaps seek additional, more recent reviews to form a well-rounded opinion.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

2847 Chad Dr, Eugene, OR 97408, USA

Reviews

Banfield at Chad Dr. has been wonderful. Each of the doctors shows compassion and love for our 3 cats and one dog. Not all of the pets love it, but we appreciate them a lot for the care they provide.

Mar 21, 2025 · Michael Sheetz

For so many reasons, take my advice and just don’t go here. Both front end and veterinary staff lack the care and understanding it takes to care for both the animals well being and the owners time. However, the Petco this is in is AMAZING! The Petco staff is so kind, it’s very clean and organized, and there are always so many cute animals everywhere.

Apr 06, 2025 · Ami Remsing

Everyone is so friendly and thoughtful. It's clear that everyone truly loves the animals. And the check up call the following day means so much. I feel confident that my sweet boy, Domino, is always taken care of.

Jun 28, 2024 · Jodi Albin

They always have time for me. They take excellent care of my dog and I love Van field a lot. They've taken care of my last 4 dogs and I had such good good care

Dec 19, 2024 · Karen Hall

If I could possibly give them 0 stars I absolutely would. Went in to get a letter to fly and was spoken to rudely as soon as I was greeted. I had called 2 times before going to verify what the price for the letter would be and was told $60 both times, then at the appointment was quoted $230 and when I asked for a breakdown it was filled with unnecessary fees. I’ll pay whatever is necessary for my animals but don’t quote me wrong twice and then quadruple the actual price when I’m there. On top of that all the staff I spoke to were unprofessional, while I admit I was losing patience one of the nurses yelled at me and I had to tell her not to interrupt or yell at me. Spend your money somewhere that’s honest and professional.

Oct 16, 2024 · Lennen Berry

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