Banfield Pet Hospital

I've visited many PetSmart and Banfield locations across the U.S., and this one is the best! I felt completely at ease leaving my dog here. The appointment scheduling, care plan, and overall service in general was excellent, including the friendly cashiers at the front. Arso and I will definitely return. Thank you!

Beware if you sign up for their pet wellness plans. If you try to quit before your year is up, they will get the rest of the year's money out of you - by hook or by crook. I'm so disappointed and surprised to learn that they are that kind of company. I would expect it out of a gym membership, not a vet clinic. When I finish this year's plan, I will switch veterinarians. Never again Banfield.

I made an appointment for my elderly dog 4 days ago. Was supposed to take him in today at 3:00. I confirm the appointment yesterday ..Iget a call an hour before the appt..that they can't see Fluffy today..and he's having breathing problems and they can't fit him in again.. until next week.. they canceled 1 hour before the appointment.and can't get my dog in until next week. ??? It's horrible. Their service is absolutely horrible and the Manager Gala. Who called me to cancel the appointment was rude. Wouldn't let me ask questions. Was talking over me and didn't even care whether my dog got in.. in fact she got mad when I was asking questions and I think that's why she scheduled me for next week. She couldn't get me in this week which I don't believe she was so utterly rude and non-caring about my elderly dog.. DO NOT GO THERE! I just sent the an email to the owner

The customer service is amazing. They seem to really care about the well-being of my pet. They answer any questions to help prevent any potential health issues. The staff is upfront about potential cost and to call me if they come across expenses so I am aware of my bill. I have the Wellness plan which helps keep the treatment cost down.

After moving to Florida, I decided tog get my first puppy. Banfield has gone above and beyond to make sure that my dog is updated on her shots, make diet recommendations, and help me with her flea and tick prevention. I honestly had no idea what I needed to do to get my puppy updated with her shots and heartworm preventative, but Will, the practice manager and his team were very helpful and informative. Words cannot express how much i recommend their services. Thanks to them, my dog Koda continues to remain healthy and updated on all of her shots.