Babich P J DVM

I have been going to the Veterinary Medical Hospital since the 80's for all my dogs, back when the older gentlemen owned the business. Which was ran wonderfully. He was humorous, gentle, very kind, concerned, and caring toward the pets. Since then, a new owner or the business has been passed down to a new generation. However, the hospital seems a bit rushed and not as compassionate as before. I took my dog there yesterday for a check-up, tooth exam, and a booster. When I entered the exam room, I was asked to put my dog on the scale and my dog being nervous, he squirmed and wouldn't stay still on the scale. The Doctor said "Oh he is 7.5 lbs." I tried to explain to the doctor that I had just weighed him in the waiting room and he was 6.2 lbs. He ignored me and continued to say "Yeah must have gained weight" He jotted down the inaccurate weight and proceeded to look in my dogs mouth. The doctor forcefully pried his mouth open and said "Yup he's going to need all of his teeth pulled." The doctor had NO compassion. I felt rushed, and bothersome to him. He was more concerned about getting to the next room. Then my dog's bad teeth and bad breath. So, now I am very concerned about having him perform the extractions on my dog of ten years of age. I have heard that there can be serious complications with him being older. I wasn't given a pamphlet or a printout about the procedure. I was not satisfied with this visit AT ALL! As I said before, I've been coming here for over twenty years and I have noticed a decline in their customer services and compassion toward the animals. I will give them four starts for the previous years I have been coming there and no stars for my current visit. I think they need to either get more staff or add longer hours to accommodate everyone with compassion and concern.

I am not a regular client. I called about 2 weeks ago in regards to having my 20 year old dog euthanized. The girl I spoke to was very polite and told me to call ahead and they could have paperwork ready so I wouldn't have to wait around and I would get in a room as soon as I arrived. I have had my dog for 18 years and this is a very emotional task. However, when I called today to make arrangements for tomorrow, the female I spoke to was argumentative and not sympathetic one bit. She proceeded to tell me how she is sure that nobody told me I could make an appointment because they do not do that for what I need done. And then said " it takes two seconds to print up paperwork and there will probably be a line when you get here. That's just how we do things here" . So after this experience over the phone with a rude and insensitive person I will NEVER become a client and I will make sure I refer people else where. Losing a pet is hard enough, let alone having to take them in yourself and have it done. Her unsympathetic self should not be working for a vet clinic. After 18 years I don't need my last experience with my dog to be worse than it already will be because someone wants to argue about what I was told and tell me I am wrong in what I am saying. The reason I picked taking him there in the first place was because of what the other girl told me. They cremate there also. Although their price is way cheaper I will be going and paying double or even triple what I would there in order to have a sympathetic visit. And it will be worth every penny!! Shame on her. I do not recommend this vet. My mother does go there but that is about to stop as well. Whoever it was that I spoke with is sure bad for business.

I've been taking my pets here for years and have never been disappointed. The staff and vets are super compassionate and nice.

Use to come here all the time since I got my dog, spent over 2 hours waiting for 1 shot. Saw multiple people come after I had checked in and they were seen before me.

Excellent care for my dog. The doctors and staff are caring and provide excellent service. I highly recommend them.