Auburn Veterinary Hospital Inc

Welcome to Auburn Veterinary Hospital Inc, your local Pet Hospital located at 718 Auburn Wy N, Auburn, WA 98002, USA. As a provider in the Pet Hospital category, we aim to serve the veterinary needs of the Auburn community. You can reach us at our phone number: (253) 833-4510 or our mobile phone number: +1 253-833-4510.

Based on the available online reviews, experiences with Auburn Veterinary Hospital Inc appear to be contrasting. One customer expressed a very positive initial impression, stating they "normally despise going to new vets but this one has been amazing." They specifically praised the receptionists, describing them as "wonderful" and highly recommending the hospital.

However, another customer shared a deeply concerning and negative experience regarding the care of their hyperthyroid cat with a history of pancreatitis. This long and detailed review outlines a situation where the owner felt their cat received the "bare minimum of care" despite years of patronage. When the cat presented with emergency symptoms (vomiting, lethargy, rapid weight loss), the reviewing owner reported that the doctor only performed a thyroid blood test and administered a Solensia injection, without conducting a full bloodwork panel or thoroughly investigating other potential issues. The owner felt their concerns about the correlation between good thyroid levels and the worsening symptoms were not adequately addressed.

Five days later, when the cat's condition further declined, the owner called the clinic and was informed it was "moving day" for their newly remodeled clinic's grand opening. An appointment was offered for the following week. Expressing the urgency, the owner was then referred to an emergency clinic. At the emergency clinic, the cat was immediately placed in oxygen and diagnosed with severe dehydration, extreme underweight, and a distended abdomen, with the emergency doctor describing the breathing as "end of life." Further investigation revealed late-stage cancer with fluid in the lungs and abdomen, and a palpable mass that the emergency doctor was surprised had not been noticed previously. The emergency doctor also noted severe dehydration, which was reportedly not mentioned by the Auburn Veterinary Hospital. The reviewing owner expressed profound disappointment and sadness, feeling that a lack of thorough examination, failure to listen to their concerns, and the delay in diagnosis at Auburn Veterinary Hospital prolonged their pet's suffering and ultimately led to a situation where euthanasia was the only option. They felt the clinic had failed in multiple ways, including not listening, not thoroughly examining their pet over several visits, and failing to make proper diagnoses and recommendations.

Given these starkly different accounts, it is difficult to objectively describe the environment, services, and features of Auburn Veterinary Hospital Inc. Typically, a Pet Hospital provides examination rooms, diagnostic equipment, and areas for treatment and potentially surgery. The environment is usually intended to be clean and professional.

The services generally offered by a Pet Hospital include routine check-ups, vaccinations, parasite control, diagnostics (blood work, imaging), medical treatments, and surgical procedures. The positive review suggests a friendly and welcoming atmosphere, particularly with the reception staff. The negative review, however, raises serious questions about the thoroughness of examinations, diagnostic protocols, and communication with pet owners, especially in complex or emergency situations.

Features of Auburn Veterinary Hospital Inc that can be inferred include friendly receptionists (based on one review) and the fact that they were in the process of a clinic remodel and grand opening at the time of the negative review. However, the negative review also highlights a significant concern regarding the level of care and diagnostic diligence provided in at least one instance.

There is no information available regarding any specific promotional offers at this time. To inquire about potential promotions or the full range of services, it would be best to contact the clinic directly.

For local users in Auburn, WA, Auburn Veterinary Hospital Inc presents a complex picture based on the limited online feedback. While one customer had a very positive experience with the staff, another detailed a deeply troubling experience with the veterinary care provided to their seriously ill cat. Potential clients may want to carefully consider these contrasting perspectives when making decisions about their pet's care and perhaps seek further information or clarification from the clinic directly.

To gain a more comprehensive understanding of Auburn Veterinary Hospital Inc's current practices, services, and approach to patient care, we recommend contacting them directly using the provided phone numbers. This will allow you to ask specific questions and make an informed decision based on your pet's individual needs.

In summary, Auburn Veterinary Hospital Inc in Auburn, WA, has received positive feedback regarding its reception staff, but also a very serious negative review concerning the diagnostic care and communication provided in a critical situation. Local pet owners should be aware of these differing experiences when considering this clinic for their veterinary needs.