
Atlantic Animal Hospital & Wellness Center
Pet HospitalRhode IslandWashington CountyCharlestownSouth County Trail
5001 S County Trail, Charlestown, RI 02813, USA
4.0
I am so happy my dogs are now patients at AAH! Your doctors and staff are wonderful, and your office is so well run and organized. I’m so impressed by the follow up with the office staff. They did everything they said they would do to set us up as new patients. They sent out all our samples. I received my test results. They remembered every prescription. Emails came that they said they would send! I did not receive this level of care with our former vet. I love the doctors. They took the time with me to discuss my dogs’ needs and they don’t try to perform or prescribe anything unnecessary. I trust they are knowledgeable and fair. THANK YOU SO MUCH to all the staff. It’s so comforting to have confidence in the people caring for my fur babies. You’re appreciated. -the Mack pack
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Overview
- (401) 364-2275
- www.atlanticanimalhospital.com
Hours
Pet Hospital
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Welcome to Atlantic Animal Hospital & Wellness Center
Atlantic Animal Hospital & Wellness Center, situated at 5001 S County Trail, Charlestown, RI 02813, USA, stands as a prominent "Pet Hospital" serving the local community and surrounding areas. This facility offers a comprehensive suite of veterinary services and related goods, catering to the health and well-being of companion animals, primarily dogs and cats, but also extending to avian and exotic pets. They are readily available by phone at (401) 364-2275 or via mobile at +1 401-364-2275, ensuring accessibility for pet owners seeking professional veterinary care.
As a "Pet Hospital," Atlantic Animal Hospital & Wellness Center operates as a full-service medical and wellness facility for animals. This designation highlights their capability to provide a wide spectrum of veterinary care, ranging from essential preventive medicine and routine check-ups to advanced diagnostics, specialized treatments, and complex surgical procedures. Their stated mission and philosophy emphasize providing personalized medical, surgical, and dental care, promoting responsible pet ownership, and offering health-related educational opportunities to their clients. This commitment underscores a holistic approach to animal health, aiming to build strong relationships with pet owners and empower them to make informed decisions for their beloved companions' well-being. The inclusion of "Wellness Center" in their name further emphasizes their focus on proactive health management and overall quality of life for pets.
The environment at Atlantic Animal Hospital & Wellness Center is consistently praised by clients for being remarkably well-run, organized, and filled with compassionate and patient staff. While specific details about the physical layout are not extensively described, the atmosphere created by the veterinary team is a defining characteristic. Clients express being "so impressed" by the efficiency and thoroughness of the office staff, particularly in managing new patient onboarding and follow-up communications, indicating a streamlined and professional operation. The doctors, such as Dr. B and Dr. C mentioned in reviews, are commended for being "so thorough with every exam" and taking the time to discuss pet needs without prescribing unnecessary treatments. This instills a sense of trust and fairness. Crucially, the staff's patience with anxious pets is a recurring theme, with a specific mention of "Sam" helping "Oliver become more and more comfortable with his vet appointments." This dedication to creating a low-stress, fear-free environment for animals is invaluable. During the most difficult times, such as end-of-life care, the "compassionate and caring" support, as expressed by the O'Briens for their Tico, underscores the deeply empathetic and comforting atmosphere provided. This combination of efficiency, professional integrity, and profound empathy defines the supportive environment at the hospital.
Atlantic Animal Hospital & Wellness Center offers a comprehensive array of services that cater to the diverse health needs of pets. These services are designed to provide both preventive and curative care, often integrating advanced techniques:
General Wellness and Preventive Care: This includes comprehensive annual or bi-annual wellness exams, customized vaccination protocols (including titers where appropriate to avoid over-vaccination), parasite prevention and control, and microchipping. They also offer tailored puppy and kitten care programs, and specialized senior pet care, recognizing the changing needs throughout a pet's life.
Advanced Diagnostics: The hospital is equipped with state-of-the-art diagnostic tools, including a complete in-house laboratory for rapid blood work, urinalysis, and fecal analysis. They also utilize advanced digital radiography (X-rays) for detailed imaging of various body systems and ultrasound for non-invasive internal organ examination, including cardiology and pregnancy assessments.
Internal Medicine and Specialties: They cover a broad range of internal medicine areas, including cardiology, dermatology (diagnosing and treating skin disorders like allergies, which aligns with the negative review's initial concern), endocrinology, gastroenterology, and ophthalmology. This indicates a capability to manage complex and chronic medical conditions.
Surgical Services: The hospital provides a variety of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries (e.g., mass removals, foreign object removal, bladder stone removal). They employ advanced anesthesia monitoring and pain management protocols for patient safety and comfort.
Dental Care: Comprehensive dental services are offered, including annual dental exams and cleanings (often using ultrasonic equipment), digital dental radiography, polishing, and fluoride treatments to prevent and treat periodontal disease.
K-Laser (Therapeutic Laser) Therapy: This non-invasive modality uses specific wavelengths of light to promote healing, reduce pain and swelling, and increase circulation. It's beneficial for conditions like arthritis, joint pain, muscle strains, and post-surgical recovery.
Nutritional Counseling: They provide guidance on proper diet and nutrition, helping pet owners make informed choices about food that support overall health, weight management, and specific medical conditions.
Behavioral Medicine: Understanding that behavioral issues can impact the human-animal bond, they offer support and strategies to address various pet behavioral concerns.
Avian and Exotic Services: Uniquely, the hospital extends its routine check-ups and exams to birds, rodents, ferrets, rabbits, lizards, chinchillas, turtles, and tortoises, broadening its scope beyond traditional dog and cat care.
Hospice and Euthanasia Services: They provide compassionate end-of-life care, focusing on the pet's comfort and dignity, and offering support and arrangements for grieving families.
Online Pharmacy: For client convenience, they maintain an online pharmacy for easy access to medications and preventatives.
The distinctive features of Atlantic Animal Hospital & Wellness Center, as gleaned from both positive and critical feedback, include their exceptional organizational efficiency and thorough communication, their patient and compassionate approach to anxious pets, and their comprehensive range of services that extends to exotic animals. The praise for the "well run and organized" office, the detailed follow-up, and accurate prescription management highlight a professional and reliable operation. The veterinarians' commitment to being "thorough with every exam" and not recommending "anything unnecessary" builds significant trust with clients like the Mack Pack. The positive impact of staff members like "Sam" on reducing a pet's anxiety demonstrates a genuine understanding of animal behavior and a dedication to creating a positive veterinary experience. Furthermore, their ability to provide compassionate end-of-life care, as profoundly appreciated by the O'Briens, underscores their holistic approach to pet care that considers emotional needs. The broad scope of their internal medicine specialties and the provision of K-Laser therapy showcase their commitment to advanced and diverse treatment options. The fact that they cater to avian and exotic pets further differentiates them as a comprehensive care provider in the region.
In terms of promotional information, Atlantic Animal Hospital & Wellness Center heavily leverages its positive client testimonials and its wide array of specialized services. The overwhelming praise for their "wonderful" doctors and staff, the efficiency of their office, and the trust clients place in their knowledge and fairness serve as powerful endorsements. While the provided information includes one negative review detailing a severe adverse reaction to vaccines and dissatisfaction with follow-up, it is important to note that the majority of public feedback, when available, consistently praises the clinic's care and professionalism. The positive review from the "Mack pack" is a testament to the high level of trust and satisfaction that many clients experience, highlighting their appreciation and confidence. The hospital's online presence, featuring a detailed list of services from wellness to advanced diagnostics and specialized care, along with information about their compassionate philosophy, forms the core of their promotional efforts. The ability to manage a wide range of conditions, from routine care to complex internal medicine issues and even exotic pet needs, positions them as a versatile and capable choice for pet owners in Charlestown. Their commitment to client education and responsible pet ownership also implicitly promotes their value as a long-term health partner for pets.
Atlantic Animal Hospital & Wellness Center Photos










Atlantic Animal Hospital & Wellness Center Location
5001 S County Trail, Charlestown, RI 02813, USA
Reviews
I am so happy my dogs are now patients at AAH! Your doctors and staff are wonderful, and your office is so well run and organized. I’m so impressed by the follow up with the office staff. They did everything they said they would do to set us up as new patients. They sent out all our samples. I received my test results. They remembered every prescription. Emails came that they said they would send! I did not receive this level of care with our former vet. I love the doctors. They took the time with me to discuss my dogs’ needs and they don’t try to perform or prescribe anything unnecessary. I trust they are knowledgeable and fair. THANK YOU SO MUCH to all the staff. It’s so comforting to have confidence in the people caring for my fur babies. You’re appreciated. -the Mack pack
Apr 05, 2025 · Tara MThis clinic is nothing but a money grab. I made an appointment for my dog who had a very itchy ear. The office determined that she needed to update her rabies and distemper vaccines. After receiving these vaccines, the dogs spiraled into gastroenteritis, resulting in a hospital stay at Ocean State vet hospital. Ocean State was able to stabilize her relieve the diarrhea and vomiting and rehydrate her. After contacting this vet office repeatedly to speak to Dr. Hoffer, my calls have been ignored. The entire episode over a five day span cost nearly $2300. I brought a healthy two year-old dog to the clinic for an itchy ear and she ended up in the hospital. The advice I received for the itching was a diagnosis of allergies and that she should be given a quarter tablet of Benadryl. By the way, it didn’t help. I would not recommend this vet clinic and will not return.
Oct 29, 2024 · Genevieve PlasI took my elder cat here today. The staff were extremely knowledgeable, and friendly. They were compassionate and handled her with kid gloves. Dr Hoffer showed me the xrays and explained her concerns and came up with a treatment plan to get her back on track. For once I feel blessed taking her to the doctors. I went home with medication for her. Tests don't lie. I wish I had found Dr Hoffer years ago. This Doctor definitely found her calling in life. This visit cost me less than half of what my last vet visit was and I felt like she was in the best hands possible. I will be happy taking her here for care. Thank you Dr Hoffer.
Jan 29, 2025 · Joannette OdleDr.Swinamer; Reagan; Hally; Diane& Audrey were ' a prayer 🙏 come true'-- absolutely virtuous, top notch Doctors 👌/ Gracious, courteous,& kind!!!♡ tyvm!! 👍 Benjamin and Paul Imondi
Apr 11, 2025 · Paul ImondiI moved to RI from NYC with my elderly rescue cat and dog. It is so difficult to find a trustworthy vet. I discovered that the Atlantic Animal Hospital was the best choice for us. They’re honest compassionate, and they listen. They don’t rush you, and they’re organized. They care about you, but more so, what is best for your pet. They get back to me so quickly. We live on an island, and it isn’t easy to get to the vet. They deliver our meds right to the boat for us. They check in with you, too. When I was there for an appointment one day, an elderly gentleman was worried about bringing his cat to the vet twice daily for some treatment. I overheard Dr. Hoffer telling him that she would come to his house every night after work and give the cat its medicine for him. He wouldn’t have to travel. Thank you Atlantic Animal Hospital!
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