
At Home Veterinary Care: Calder Christine DVM
Pet HospitalMaineKennebec CountyWest GardinerLewiston Road
6 Lewiston Rd, West Gardiner, ME 04345, USA
4.0
One by one, our extended family and now we will not go back. The older, more experienced providers are gone, and a younger generation is "practicing" medicine on our beloved pets. Some serious red flags were missed at our 7-year-old shepherd's physical in February, and I trusted the professional opinion of Samson's provider. Not only was he misdiagnosed, but he underwent a needless surgical procedure. Now, in 3 short months of pain & suffering, AND 3 more visits back here, he has crossed the rainbow bridge due to metastatic cancer. The emergency vet's report says he used At Homes x-ray to diagnose him. To say we are heartbroken is a gross understatement. Trust your gut. ❤️
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Overview
- (207) 582-8800
- athomeveterinarycare.com
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Pet Hospital
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Welcome to At Home Veterinary Care: Calder Christine DVM
Welcome to the detailed introduction of At Home Veterinary Care: Calder Christine DVM, a pet hospital located at 6 Lewiston Rd, West Gardiner, ME 04345, USA. Serving the local community and beyond, this establishment, categorized as a Pet Hospital, aims to provide a range of veterinary services and potentially related goods for your beloved animal companions. You can reach them at (207) 582-8800 or their mobile number +1 207-582-8800.
Based on available information, At Home Veterinary Care is helmed by Calder Christine DVM. While specific details about the physical environment, such as the size of the facility, the presence of specialized equipment, or the overall ambiance of the clinic, are not readily available online, it's typical for pet hospitals to maintain a clean and comfortable environment for both pets and their owners. These facilities generally include examination rooms for consultations, treatment areas for various medical procedures, and potentially surgical suites for more complex interventions. Depending on the scope of their services, they might also have in-house diagnostic capabilities such as X-ray machines and laboratory equipment.
The core function of any pet hospital lies in the services it offers. At Home Veterinary Care likely provides a range of general veterinary services, which typically include routine check-ups, vaccinations, parasite prevention (such as flea, tick, and heartworm control), dental care, nutritional counseling, and management of common illnesses and injuries. These foundational services are crucial for maintaining the overall health and well-being of pets. However, the reviews suggest a particular specialization of this clinic.
A significant feature highlighted in the customer feedback is that Dr. Calder appears to be a veterinarian behaviorist, potentially the only one in the state. This specialization focuses on diagnosing and treating behavioral issues in pets, such as anxiety, aggression, inappropriate elimination, and other complex behavioral problems. This niche service can be invaluable for pet owners struggling with these challenges, offering tailored treatment plans and management strategies to improve their pet's quality of life and the human-animal bond.
The reviews, while providing insight into a key specialization, also raise some concerns regarding the business practices and accessibility of Dr. Calder's services. One customer recounts a deeply distressing experience involving a misdiagnosis and a subsequent unnecessary surgical procedure for their dog, which tragically passed away from metastatic cancer. This review highlights the importance of accurate and thorough veterinary care and expresses a loss of trust due to perceived oversights.
Another review focuses on the challenges in accessing Dr. Calder's expertise. While acknowledging her effectiveness in treating a cat's anxiety and elimination issues, the customer details significant difficulties in scheduling appointments and obtaining medication refills. The administrative processes, such as being asked to fill out an extensive new-patient form despite being an existing client, and the lack of phone scheduling options, are described as incredibly stressful and time-consuming. Furthermore, communication issues, including a non-functional website for scheduling and a messaging system directing clients online, are mentioned as significant hurdles.
The policy regarding prescription refills also appears to be a point of contention. The customer reports being informed that Dr. Calder would not send prescriptions to their regular veterinarian, a practice that is described as uncommon among veterinary professionals. This, coupled with a perceived discharge from Dr. Calder's care without a clear reason, left the customer feeling confused and unsupported.
It's important to consider that these reviews represent individual experiences and may not reflect the entirety of the services and care provided at At Home Veterinary Care. However, they do offer valuable perspectives on potential strengths, such as Dr. Calder's expertise in behavioral issues, and areas that may need improvement, particularly concerning administrative efficiency, communication, and accessibility of services.
Promotional information is not explicitly available in the provided text. Typically, pet hospitals might promote seasonal specials, wellness packages, or specific services. Given the unique specialization in behavioral medicine, At Home Veterinary Care could potentially highlight its expertise in this area to reach pet owners seeking help for their animals' behavioral challenges. Any promotional efforts would likely emphasize the benefits of addressing these issues for the pet's well-being and the owner's peace of mind.
In conclusion, At Home Veterinary Care: Calder Christine DVM in West Gardiner, Maine, appears to be a pet hospital with a notable specialization in veterinary behavioral medicine, likely led by Dr. Calder. While Dr. Calder's expertise is acknowledged by at least one reviewer, there are significant concerns raised regarding the accessibility of her services due to administrative hurdles, communication issues, and policies around scheduling and prescription refills. Prospective clients may want to consider these points alongside the potential benefit of specialized behavioral care when making decisions about their pet's veterinary needs. Further research or direct contact with the clinic may be necessary to gain a comprehensive understanding of their current practices and environment.
At Home Veterinary Care: Calder Christine DVM Photos



At Home Veterinary Care: Calder Christine DVM Location
6 Lewiston Rd, West Gardiner, ME 04345, USA
Reviews
One by one, our extended family and now we will not go back. The older, more experienced providers are gone, and a younger generation is "practicing" medicine on our beloved pets. Some serious red flags were missed at our 7-year-old shepherd's physical in February, and I trusted the professional opinion of Samson's provider. Not only was he misdiagnosed, but he underwent a needless surgical procedure. Now, in 3 short months of pain & suffering, AND 3 more visits back here, he has crossed the rainbow bridge due to metastatic cancer. The emergency vet's report says he used At Homes x-ray to diagnose him. To say we are heartbroken is a gross understatement. Trust your gut. ❤️
May 11, 2023 · Lori LAbysmal business practice. Dr Calder herself was great, but getting in to see her is another matter. We have seen her multiple times for our cat, and she helped immensely with his anxiety issues and inappropriate elimination. But she is the only veterinarian behaviorist in the state and is completely inaccessible, to the point that scheduling and medication refills are beyond being a hassle, it's incredibly stressful. The second year we attempted to set up a recheck, we were directed on the phone by the receptionist, Matt, to fill out a thirteen page, new- patient form on their website despite our cat already being an existing patient in their system. Matt refused to schedule anything via phone, or set up a prescription refill with Dr. Calder until the document was filled out, which literally took me a day and a half as it was so extensive and I did not have three full hours to sit down and dedicate to filling it out with my busy schedule. Dr. Calder's office is extremely busy but assumes their patients have this amount of time on their hands. Our last attempt at scheduling an appointment, my husband called to schedule, and reached a messaging system that directed us once again to the website to schedule, only the website itself was down. So we left a message explaining the situation in hopes to get an appointment for our cat and set up his medication refill, as well as contacting our regular vet in hopes they could get through to Dr. Calder's office. Our regular vet said they would be happy to fill the script if Dr. Calder sent it over- a normal practice among both doctors and vets. What we got was an email from Matt telling us that Dr. Calder was scheduling five months out and that she "cannot send scripts for other veterinarians to fill". He also said that our regulae vet would have to take over for the care that Dr. Calder was giving (something that confused me immensely as it sounded both like we were being discharged as patients without reason, and that our vet is not a behaviorist) and he would put us on the notifications list. I understand that she is the only vet behaviorist in the state and extremely busy, but her office has taken that to the extreme with making appointments completely inaccessible and poor communication. Why have a business if you don't want patients?
Jun 20, 2023 · Lindsay NFirst appointment (had many euthanasia done here in the past) after transferring from our old vets, looking forward to many years of service. Thank you for making a smooth and happy transition. 🥰
Jun 22, 2021 · Kathleen Burke-WorthleyThey have been great with our dogs. I know they are busy, but have made time to see our pets when it was necessary. Either a call with our concerns, or an email with pics of visible issues, and they have made time to help us.
Jul 06, 2022 · Michael MitchellWonderful staff! Very caring! Harley loves the girls!
May 24, 2020 · Debbie DowneyPet Hospital

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