Arlington Heights Animal Hospital

Pet Hospital Illinois Cook County Arlington Heights West Algonquin Road

412 W Algonquin Rd, Arlington Heights, IL 60005, USA

4.0

We have been clients here for quite a while. We do have trust in them and they provide both routine care and performed surgery on our dog’s eye. Sometimes they are challenged with appointments, which is logical, too many client needs. Recently our dog suffered a wound from another dog and needed care. They offered that we could wait or go to an emergency vet. We took her to the emergency vet. That’s logical, there are times where more clients need attention than they can help. It’s hard to hear sometimes, but it clearly makes sense. Dr. Flaska has been particularly helpful, patient and kind.

James Pekarek

Overview

(847) 593-1898
www.ahahvets.com

Hours

Monday 8:00 AM - 6:00 PM

Tuesday 8:00 AM - 6:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 8:00 AM - 6:00 PM

Friday 8:00 AM - 6:00 PM

Saturday 8:00 AM - 2:00 PM

Sunday Closed

Pet Hospital

State

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Arlington Heights Animal Hospital Introduce

Arlington Heights Animal Hospital, located at 412 W Algonquin Rd, Arlington Heights, IL 60005, is a veterinary hospital providing pet care services. However, customer reviews reveal a significant disparity in experiences, with some praising Dr. Flaska's helpfulness and the hospital's routine care, while others criticize the hospital's appointment availability and customer service.

You can contact them at (847) 593-1898 or +1 847-593-1898 for appointments and inquiries.

Environment and Services:

Arlington Heights Animal Hospital offers veterinary services, including:

Routine veterinary examinations
Surgical procedures (e.g., eye surgery)
Diagnosis and treatment of pet health issues

The clinic is described by some as providing trustworthy routine care and surgical procedures, but concerns have been raised regarding appointment availability and customer service, particularly during urgent situations.

Features and Expertise:

Dr. Flaska is praised by some for their helpfulness, patience, and kindness. However, concerns have been raised regarding the hospital's ability to accommodate urgent appointments and their communication regarding appointment times.

Promotional Information and Customer Feedback:

Customer reviews present a mixed view of Arlington Heights Animal Hospital. One customer praised the hospital for its trustworthy care and Dr. Flaska's helpfulness, acknowledging the challenges of appointment availability. Conversely, another customer shared a highly negative experience regarding the hospital's handling of their puppy's health issues, criticizing the lack of urgency, communication errors, and prolonged wait times. They also expressed concerns about the hospital's credit card storage policy and deposit requirements. The reviews indicate that while some pet owners have had positive experiences with the hospital's routine care and Dr. Flaska's expertise, others have experienced significant issues with appointment availability and customer service. Potential clients should carefully consider these contrasting experiences when evaluating the hospital's services. The reviews indicate that there are significant concerns regarding the clinic’s appointment scheduling and customer interaction.

Arlington Heights Animal Hospital has received mixed feedback, with concerns particularly regarding appointment availability and customer service. Potential clients should carefully consider these reviews before seeking services from this clinic.

Arlington Heights Animal Hospital Photos

Arlington Heights Animal Hospital Location

Arlington Heights Animal Hospital

412 W Algonquin Rd, Arlington Heights, IL 60005, USA

Get directions

Reviews

Feb 19, 2025 · James Pekarek

Horrible - puppy vomiting and other problems 5 days and called on a Tuesday, they would not see me told me to 1. take to emergency 2. wait until available appt on Thursday or find another vet. 2 visit - weeks later - puppy still having issues call give me 10:30 appt same day and then at 10:17 they call to say I missed appt and it was for 10:00 I told them no I repeated it to her told me I would have to wait if I came in. Came in waited 1 hour went out to desk and asked for a time frame - came in 2 more hours. Nope I left and will never return. Went back to Care Animal Hospital where I should have gone in the 1st place. They are relentless about storing your credit card info and I will not allow - they are very unhappy about that also 1st visit you need to give $100 deposit and it will come off bil after visit but they charge immediately. DO NOT TRUST YOUR ANIMALS WITH THIS FACILITY.

Oct 15, 2024 · Rose Sutherland

My dogs nail was cracked where it meets his paw and was bleeding alot. I took him in at roughly 4 30 pm and they turned us away saying they already had 2 walk ins that day. They didn't care that he was bleeding, they wouldn't help him. A vet cared more about how many walk ins they had than an injured bleeding dog.

Nov 25, 2024 · Rich Malinowski

We bought two new iPhone 16’s. Ruben helped us out with a quick and painless experience. Would definitely recommend going to this store. Ask for Ruben!

Sep 20, 2024 · Megen Lee

Dr. Clow and the team at AHAH are amazing! They answered all of our questions (and believe me, there were a ton!) and took such good care of Oliver during his checkup. I highly recommend them!

Aug 13, 2024 · Bailey Arnold