
Animal Junction Veterinary
Pet HospitalNew YorkWayne CountyOntarioLincoln Road
5380 Lincoln Rd, Ontario, NY 14519, USA
4.0
Karen at the front desk was wonderful. She was so helpful. Dr Carol was great with Luna. Tess explained to me the benefits of thrive plus program and what a savings it will be over the first year of my puppies vet visits. I would highly recommend Animal Junction to anyone who is in search for a new veterinarian. Thank you all for making Luna and me feel so welcome .
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Overview
- (315) 524-7133
- thrivepetcare.com
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Welcome to Animal Junction Veterinary
Animal Junction Veterinary, located at 5380 Lincoln Rd, Ontario, NY 14519, USA, is a highly regarded "Pet Hospital" dedicated to providing outstanding and compassionate veterinary care to the local community. You can contact them by phone at (315) 524-7133 or via mobile at +1 315-524-7133. This clinic has garnered significant praise from its clients for its welcoming atmosphere, efficient service, and the genuine passion exhibited by every member of its team. It stands out as a top choice for pet owners seeking a new veterinary partner in the Ontario, NY area.
The environment at Animal Junction Veterinary is consistently described as warm, welcoming, and friendly, fostering a sense of comfort for both pets and their owners. Clients repeatedly highlight the positive interactions with the staff, right from the moment they walk through the door. Karen at the front desk is specifically mentioned as "wonderful" and "so helpful," indicating a strong emphasis on client service and a smooth administrative process. This initial positive impression sets the tone for the entire visit, helping to alleviate any anxiety pets or their owners might feel. The clinic's commitment to making pets and their humans "feel so welcome" is a recurrent theme in client testimonials, reflecting a genuine desire to create a supportive and caring atmosphere.
As a comprehensive "Pet Hospital," Animal Junction Veterinary offers a wide range of services designed to meet the diverse health needs of companion animals, primarily focusing on dogs and cats. Their commitment to providing thorough care for pets at all life stages is evident in their offerings:
Comprehensive Wellness and Preventative Care: This is a cornerstone of their practice. Services include routine check-ups, tailored vaccination schedules, and parasite prevention programs. The goal is to proactively maintain pet health and detect any potential issues early, ensuring a long and healthy life for furry family members. The clinic emphasizes the importance of regular visits for overall well-being.
Urgent and Emergency Care: The clinic demonstrates remarkable flexibility and responsiveness when it comes to urgent situations. As highlighted in a review, they were able to accommodate an emergency appointment for a cat with a suspected wound on very short notice. This ability to "get me in this morning" for an unexpected issue underscores their dedication to immediate patient needs and their commitment to providing timely care when it matters most.
Diagnostic Services: While specific diagnostic equipment is not detailed, the ability to diagnose and address issues like a "puncture wound/infection on Loki’s tail" alongside routine vaccinations implies comprehensive diagnostic capabilities. A full-service "Pet Hospital" typically utilizes in-house laboratory testing for blood work, urinalysis, and fecal exams, as well as imaging services like X-rays, to accurately assess a pet's health condition.
Vaccinations and General Medicine: They provide all necessary vaccines to protect pets from common diseases, as mentioned in Loki's case where "all of his vaccines, etc." were addressed. Beyond preventative shots, they offer general medical services to diagnose and treat various illnesses and injuries, ensuring holistic care for their patients.
Puppy and Kitten Care: The reference to "my puppies vet visits" and the "Thrive Plus program" suggests a dedicated focus on the specific needs of young animals, providing guidance and comprehensive care during their crucial developmental stages.
A distinctive feature of Animal Junction Veterinary is the exceptional quality and passion of its veterinary team. Dr. Carol (likely referring to Dr. Krista Carroll, as mentioned in a review) is praised for being "great with Luna" and for her kindness and amazing demeanor with pets. This indicates a gentle and empathetic approach that helps animals feel comfortable during examinations and treatments. The consistent feedback that "Everyone at this clinic is clearly very passionate about what they do" highlights a deep dedication to animal welfare that extends throughout the entire staff, from the veterinarians to the veterinary technicians and support personnel.
The clinic also features a specific promotional program: the "Thrive Plus program." Tess, a staff member, is noted for explaining the benefits of this program and the "savings it will be over the first year of my puppies vet visits." This indicates that Animal Junction Veterinary is not only committed to providing high-quality care but also actively seeks to make veterinary services more affordable and accessible for pet owners, especially for new puppies with multiple initial visits required. Such programs demonstrate a proactive approach to client support and financial planning for pet healthcare.
The overwhelmingly positive customer reviews serve as the most compelling promotional material for Animal Junction Veterinary. Phrases like "I would highly recommend Animal Junction to anyone who is in search for a new veterinarian," and "This will for sure be the only vet I bring my little guy to," are powerful endorsements. The sentiment that "it makes me happy knowing Loki will always get great care from everyone there for anything I bring him in for" showcases the deep trust and satisfaction clients feel. These testimonials speak volumes about the consistent quality of care, the supportive environment, and the genuine compassion demonstrated by the entire team.
The clinic's ability to seamlessly integrate urgent care with routine services, as demonstrated by fitting in Loki's emergency while also providing his vaccines, shows their efficiency and commitment to comprehensive patient management. This flexibility is a significant benefit for pet owners who may face unexpected health issues with their animals. The emphasis on client communication, as indicated by Tess explaining the Thrive Plus program, further enhances the overall client experience, ensuring pet owners are well-informed about their options and their pet's health plan.
In conclusion, Animal Junction Veterinary in Ontario, NY, stands out as an exceptional "Pet Hospital" that truly prioritizes the well-being of its animal patients and the satisfaction of their owners. Its welcoming environment, coupled with a comprehensive range of veterinary services including urgent care, wellness programs, and specialized puppy care, positions it as a top-tier facility. The passionate and highly compassionate team, exemplified by Dr. Carol/Krista Carroll and the helpful front desk staff like Karen, ensures every visit is a positive experience. With promotional programs like Thrive Plus aimed at affordability and a clear dedication to building strong client relationships, Animal Junction Veterinary is highly recommended for anyone seeking a caring, professional, and reliable veterinary partner for their beloved pets.
Animal Junction Veterinary Photos










Animal Junction Veterinary Location
5380 Lincoln Rd, Ontario, NY 14519, USA
Reviews
Karen at the front desk was wonderful. She was so helpful. Dr Carol was great with Luna. Tess explained to me the benefits of thrive plus program and what a savings it will be over the first year of my puppies vet visits. I would highly recommend Animal Junction to anyone who is in search for a new veterinarian. Thank you all for making Luna and me feel so welcome .
Jan 25, 2025 · Ted BoltThis vet clinic is awesome! I just got a Siamese cat a couple of weeks ago and originally had an appointment for this Saturday, but I noticed what I thought was a hotspot or some kind of wound on Loki’s tail. They were able to get me in this morning. Everyone from Karen at the front desk to Vet Krista Carroll were so kind and amazing. Turns out Loki had a puncture wound/infection on his tail so that was addressed as well as getting all of his vaccines, etc. This will for sure be the only vet I bring my little guy to. Everyone at this clinic is clearly very passionate about what they do and it makes me happy knowing Loki will always get great care from everyone there for anything I bring him in for. If you are looking for a great vet clinic, definitely go here! Thanks again for everything today :)
Apr 07, 2025 · Anthony SaxtonAnimal Junction techs treat you pet gently and with compassion. they take the time to ensure your pet was calm and comfortable with them handling them. the doctors are knowledgeable and take the time to explain their concerns about your pet. the visit summary is emailed to you, which I think is great for me, because I usually can't remember everything that was discussed during the visit.
Feb 16, 2025 · Al KrommThe vet this time was a man(forgive me I forgot his name) and he was fantastic! I always try to learn from professionals and I managed to get a lot of knowledge on this trip in. I always learn on every visit and every single one of you are wonderful people!! The kindness and happy demeanor all of you have is just delightful! I always tell people what a great practice Animal Junction is and since I have a big mouth and answering business calls, let’s just say that I always talked with my customers too, so I told lots of people! And a couple of them said that they were going to trade practices, too! I just feel like I’ve made a bunch of new friends in all of you. Thank you for taking care of my two miniature schnauzers, Murphy and Daisy and now my tiniest buddy ever, Stanley. All my dogs loved to come see you folks so keep up the great work and Thank You from the bottom of my heart.
Jan 21, 2025 · Anne PugsleyDr Yastrebi is fantastic. When I was told he left our regular animal hospital to go to Animal Junction Veterinary, it was a no brainer for me to travel the distance. He has cared for three of my dogs, Aztec, Cupid, Stevie, and my daughter’s dog Holly. My first impression of Animal Junction Veterinary was outstanding, from check in to check out. I love this place. You will not be disappointed.
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