Animal House of Chicago

I am so happy I got the privilege of meeting Dr Cynthia and the vet tech ( i can't remember her name. Pretty girl -very sweet). Also the people that were working in the front were so nice too. I've had some not great experiences at other exotic vets and the vibe of this place was not condescending as were some of the others. Dr Cynthia took time to really listen what I was telling her and was such a nice caring human. I got implants for my ferrets and one (who was not happy about it) was bleeding a bit when I got home. I called to ask if that was normal and Dr Cynthia called me back promptly after looking at the picture I sent and answered all my questions and made me feel at ease. All in all , I feel the level of care and compassion was unbeatable and will bring all 4 of my little ferrets there from now on. Thank you so much to everyone who helped Sweet Pea and Penelope that day and for taking the time to make me feel at ease. I appreciate you all:)

I don't like to leave bad or negative reviews. But I do think it is important for pet owners to see all reviews as it is an important part of making a decision for your pet's care, especially exotic pets since there are not many vets out there for them. I was drawn to animal house of chicago because of so many good reviews. I'm so happy for all those clients who have received quality care for their babies from here. However, mine did not. My 4 year old guinea pig , Petey, went in for surgery for a large mass on his shoulder. I still don't know what exactly the mass was but since Dr. Cynthia seemed very gung ho about opening him up to remove the mass and she seemed very confident that she could do the surgery, I put my trust and confidence in her and the rest of staff. My baby passed away "after surgery" is what I was told. I still don't understand how. I know I am partially responsible as I know surgery comes with its risks and I took him there.I keep thinking if I had just made the decision to not put my trust in them, my sweet boy would still be with me. I am so heart broken.. Dr. Cynthia and the staff were very kind and sympathetic enough. They took his footprints for us and gave us a lock of his hair..However I don't think I would return with my other pets. I no longer have confidence in any vet for that matter. And it's not fair that my baby passed away and they still got paid for it. Small pet owners, please research as many vets as possible and asks all the questions before scheduling surgery.

Amazing staff from front desk to techs to the veterinarians. Exceptional pet care, better than any other practice I've used. Convenient booking/scheduling, great reminder service. They also do a great job with boarding when you need it. I can't recommend this practice enough!

I am so thrilled for Animal House of Chicago and how they cater to exotic pets and cats. My special needs cat is very low maintainance and they were able to take her quickly and professionally in order for us both to have a well-deserved vacation!

On time appointment. VERY knowledgeable staff - even the front desk workers know their stuff. When I got there, the receptionist even offered to put my lizard under a heating lamp! The vet who examined Finally was friendly, kind, and patient. I learned a lot from the vet and did not feel ashamed that my husbandry was wrong. The vet was super nice in the way they presented the correct information to me so that my little guy can have the best environment to thrive in. Will def be coming back