Animal Hospital Biscoe

Welcome to Animal Hospital Biscoe, a Pet Hospital located at 302 N Main St, Biscoe, NC 27209, USA, dedicated to providing veterinary care for your animals. You can contact us at (910) 428-1801 or +1 910-428-1801.

Based on recent feedback from pet owners, Animal Hospital Biscoe has elicited varied responses. One customer expressed great satisfaction with the care received, stating that they were "very pleased" and that their cat was "well taken care of." They also commended the staff and veterinarian as "awesome" and were glad they brought their Spider Monkey to this hospital.

In contrast, another long-term client, who had been a loyal customer for over nine years, shared a significantly different experience. This individual recently brought their dog in for a dental cleaning, flea and tick medication, annual vaccinations, and related services, incurring a total charge of $1,300. While acknowledging that veterinary care can be expensive, their primary concern and disappointment stemmed from the "lack of communication and transparency throughout the process." According to this reviewer, at no point were they provided with a clear total cost or asked for confirmation before the dental work was performed. They described this lack of consent and communication as "highly unprofessional." As a result of this experience, the client no longer felt comfortable continuing care at Animal Hospital Biscoe and indicated their intention to seek veterinary services elsewhere.

Considering these two reviews, it appears that Animal Hospital Biscoe has staff and veterinarians who are capable of providing good care, as highlighted by the positive experience with the Spider Monkey. The first review suggests a positive interaction with both the staff and the veterinarian, leading to a satisfied customer. However, the second review raises significant concerns regarding communication, transparency in billing, and the process of obtaining informed consent for procedures.

Information regarding the environment of Animal Hospital Biscoe is not explicitly detailed in these reviews. We can infer that it is a facility equipped to handle veterinary services, including dental cleanings, vaccinations, and dispensing medications for flea and tick prevention. The mention of a Spider Monkey being treated suggests that they may care for a variety of animal species.

The services mentioned in the reviews include dental cleaning, administration of flea and tick medication, and annual vaccinations. The fact that a Spider Monkey received care indicates that their services may extend beyond typical domestic pets. However, a crucial point raised is the potential lack of clear communication regarding the costs of these services prior to their execution.

Features of Animal Hospital Biscoe, based on the positive review, include an "awesome" staff and veterinarian who provide satisfactory care. However, a significant point of concern, as noted by the other reviewer, is the potential lack of transparency in pricing and communication about the total cost of services before they are rendered. This lack of upfront communication about costs could be a critical factor for pet owners when choosing a veterinary provider.

There is no promotional information provided in the text. Therefore, we cannot comment on any special offers or promotions that Animal Hospital Biscoe might be running.

For local users in Biscoe, NC, considering Animal Hospital Biscoe as a Pet Hospital, it is advisable to be aware of both the positive feedback regarding the quality of care and the negative feedback concerning communication and billing transparency. If you choose to seek veterinary services here, it would be prudent to ensure clear communication regarding the proposed treatments and their associated costs upfront to avoid any unexpected charges. While one client was pleased with the care, the other's experience highlights the importance of open communication between the veterinary provider and the pet owner.

To make an informed decision, local pet owners may want to contact Animal Hospital Biscoe directly at (910) 428-1801 to inquire about their services, their communication practices regarding treatment plans and costs, and to address any concerns they might have based on the mixed reviews. Understanding the hospital's policies on providing cost estimates and obtaining consent before procedures would be beneficial for any potential new clients.