
Animal Health Center
Pet HospitalNew YorkOrange CountyMiddletownEast Main Street
488 E Main St, Middletown, NY 10940, USA
4.0
Most unprofessional rudest man I’ve ever met. I brought in the neighborhood stray cat for treatment, which was already mentioned upon making the appointment, not to mention the difficulty in catching her for said appointment. After being in the room for a few minutes and not even glancing at her, says he can’t handle her because she’s not vaccinated. Proceeds to ask me what I’m willing to pay without even discussing a treatment plan, prices, or even looking at her. When I say I don’t know, based on zero information given or discussed he tells me it’s best if I leave! What! Not to mention cat is calmly and quietly just sitting in her crate. I was stunned and actually thought he was joking. No he gets up and leaves and proceeds to rant and talk about us to staff while we’re sitting there stunned still bc I didn’t give him a budget. Left with a poor sick cat still, no care, when I was clearly planning to take care of a bill since I brought her in. I’m still shocked. Left there shaking and ready for a panic attack after only trying to help an innocent animal. This man couldn’t care less when a sick animal was staring in his face. Despicable!
-
Overview
- (845) 343-9888
Hours
Pet Hospital
-
State
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Welcome to Animal Health Center
Welcome to Animal Health Center, your local Pet Hospital Near You, located at 488 E Main St in Middletown, New York. We aim to provide veterinary care to the pets in our community. However, customer experiences appear to vary significantly, as indicated by recent reviews.
The environment and staff interactions at Animal Health Center have received mixed feedback. One customer reported an extremely negative experience, describing a staff member as the "most unprofessional rudest man" they had ever met. This account details a refusal to treat a stray cat without vaccination, a premature inquiry about payment without discussing treatment options or examining the animal, and a dismissive attitude leading to the customer leaving without care for the sick cat. This suggests a potentially unwelcoming and unhelpful environment for some situations. Conversely, another customer offers high praise, stating that "Doctor Paul Johnson is wonderful" and that they will not take their animals anywhere else, implying a positive and satisfactory experience with at least one of the veterinarians.
At Animal Health Center, our services include veterinary care for pets. However, based on one review, the provision of these services may be contingent on factors such as vaccination status, even in emergency situations involving stray animals. The lack of a clear process for discussing treatment plans and costs before inquiring about a budget was also a point of concern. On the other hand, the positive review suggests that Doctor Paul Johnson provides excellent care, leading a customer to declare him the "best in the area." This indicates that the quality of service and the approach to patient care may differ depending on the specific veterinarian or circumstances.
A key feature of Animal Health Center, based on the limited information, is the presence of Doctor Paul Johnson, who is highly regarded by at least one customer as the best veterinarian in the area. However, a significant concern raised by another customer is the alleged unprofessional and rude behavior of a staff member, the apparent prioritization of vaccination status over immediate care for a sick stray animal, and the demand for financial information before any examination or discussion of treatment. This stark contrast in experiences suggests that the level of care and professionalism may not be consistent for all patients and pet owners.
Currently, there is no promotional information available. Local users in Middletown, NY, considering Animal Health Center should be aware of the significantly differing opinions in recent reviews. While Doctor Paul Johnson is praised as wonderful and the best in the area by one customer, another reports a highly negative experience involving refusal of care and unprofessional conduct. It may be prudent to seek further information or clarification regarding their policies and approach to different situations. For any inquiries, you can contact us at (845) 343-9888 or +1 845-343-9888.
Animal Health Center Photos










Animal Health Center Location
488 E Main St, Middletown, NY 10940, USA
Reviews
Most unprofessional rudest man I’ve ever met. I brought in the neighborhood stray cat for treatment, which was already mentioned upon making the appointment, not to mention the difficulty in catching her for said appointment. After being in the room for a few minutes and not even glancing at her, says he can’t handle her because she’s not vaccinated. Proceeds to ask me what I’m willing to pay without even discussing a treatment plan, prices, or even looking at her. When I say I don’t know, based on zero information given or discussed he tells me it’s best if I leave! What! Not to mention cat is calmly and quietly just sitting in her crate. I was stunned and actually thought he was joking. No he gets up and leaves and proceeds to rant and talk about us to staff while we’re sitting there stunned still bc I didn’t give him a budget. Left with a poor sick cat still, no care, when I was clearly planning to take care of a bill since I brought her in. I’m still shocked. Left there shaking and ready for a panic attack after only trying to help an innocent animal. This man couldn’t care less when a sick animal was staring in his face. Despicable!
Feb 16, 2025 · Gina RanaudoThis doctor is the best in the area. 5 star review. I will not take my animals anywhere else. Doctor Paul Johnson is wonderful.
Mar 10, 2025 · Angela KowalykI had a dog euthanized and we made an appointment to come in and be with her. They put her to sleep before we even got there without calling us to confirm and told us we can come in and see the corpse. Absolutely heartless and sick individuals work here. Very poor excuses of vets. No compassion for animals or people. I wish I could put negative stairs.
Mar 28, 2025 · Danielle MunozDr. Johnson is an amazing vet! He has treated the animals I have brought to him the way I would want someone to treat a family member in the hospital. I brought him my Guinea Pig Pat that was having a tough time after being neutered and he came in on an off day and looked after Pat and made sure to start him an antibiotics within an hour of calling him. And he didn't charge me a single dollar for the emergency care! I couldn't believe it, when I asked how much it would cost to leave him overnight he said' "I'm not worried about that, I'm just worried about Pat right now." I thought that meant I would be paying a ton but he literally meant he didn't care about the money but just making sure Pat was okay. I have moved to several states due to work and he is the first vet I have had in a years that really cares for animals above profit. Easiest 5 star review I have given!
Oct 11, 2021 · Kalin KrauseI bought my baby Nemo to Doctor J because Nemo was having issue breathing and other issues and Doctor J took my baby yesterday kept him for two days treated him and my baby is still with me going on four years old. Thank you so much for being there for my baby. I would like to get the medical record cause I live in Arizona now and the vet over here would like to know Nemo’s history. Does anyone know how I can get those medical records?
Mar 14, 2024 · AileenPet Hospital

88 Dunning Rd Suite 25, Middletown, NY 10940, USA

517 NY-211, Middletown, NY 10941, USA

600 N Galleria Dr, Middletown, NY 10941, USA

303 Tower Dr, Middletown, NY 10941, USA

303 Tower Dr #4, Middletown, NY 10941, USA

60 Enterprise Pl, Middletown, NY 10941, USA

189 Wawayanda Ave, Middletown, NY 10940, USA

390 Crystal Run Rd # 101, Middletown, NY 10941, USA

208 Monhagen Ave, Middletown, NY 10940, USA