Animal Emergency Hospital

Great experience. I think that the staff at the hospital gave great care to my dog Ringo and was able to recover. We were able to transport him to the cardiac Care unit in Hunt valley and they were able to stabilize him and we brought him home. We are so very happy to both hospitals for their assistance in helping to get our pet well. Hoping he will continue to recover and live a longer happier life. Thank you ☺️!

I had to take in my 10 week old puppy after he had suffered from a fall. The staff was amazing. Appointment ease: They were able to get me an appointment immediately & checked-in prior to arriving, so that his exam could begin as soon as we got there. Communication: I was made aware of everything happening & costs associated with each treatment or test. Cost: Like any emergency room visit (even those for humans), it’s a little bit more pricey than if you were to go to your normal doctor. One of the best parts is that they were able to use my Trupanion direct bill insurance. Cleanliness: The waiting area and rooms were all clean and in decent condition. Aftercare: I love that they put your aftercare instructions and any medication, if you may need it, in a cute little take home bag. I also like that they call within a few days to check on the status of your pet. They were also able to send over all visit information to my primary vet, so that when I took him for a follow up visit with his normal doctor, they already had everything in his file. Staff: All staff members from front desk to the doctors were kind, patient, informative, and overall fantastic.

This past weekend was my first time having to go to an animal hospital. My girl broke her dewclaw and the bleeding scared me so much. I registered her online around 5:30pm on Saturday, took her early around 6:30/6:45 and she was taken back at 8:15. It felt like forever of course, but she was stable in my arms, so the wait wasn’t bad at all. The primary waiting area was clean and quiet and you could see what animals were being placed in which rooms on the board. I was put in a seperate waiting room away from the other pets and owners a few minutes after she was taken back. The doctors and techs (I guess?) were VERY nice and comforting to me, explained the procedure she needed, the medications, and what the pain she was feeling would be like for a human. I got the estimate, consented and they were on their way to taking care of my girl. The visit fee was $150 and I paid what I feel like was a very fair price on top of it for her pain medicine, e-collar, anesthetic, nail filing and the removal of the broken claw. I got to take her home a little before 10pm. It’s now Tuesday and she’s completely back to her normal self. Trying to contain her energetic butt is my only struggle now. They gave great and clear discharge instructions on how to prevent infection and help her heal as quick as possible. I know they were good to her because she is such an anxious girl and even in pain she was trying to love up on everyone. Can’t thank you all enough for helping my sweet girl and me through a scary first for us!

The staff was super professional and kept us apprised of our pet’s situation. Their system is medically sound yet compassionate. One feature of this facility that I found very comforting was the large, comfortable visit room they set up that allowed me to spend quality time with our pet as he recovered. I believe that had a very positive effect on his recovery, as well as allowing me the comfort of staying close to him and reassuring him that he’s loved. Treatment is not cheap, but no price is too high when it comes to our pets’ health. Five stars all the way.

I don’t know how many positive things to say about this place. They were absolutely amazing with our boy after his battle with a significant number of seizures. They kept us informed and gave him the absolute best care. Would recommend them to anyone. Thank you to everyone who helped get Mac home to Mama and Papa.