Animal Emergency Clinic ico

Animal Emergency Clinic

Pet HospitalIllinoisMcLean CountyBloomingtonGreenwood Avenue

118 Greenwood Ave, Bloomington, IL 61704, USA

4.0

I called them at around 9pm after my pet had an accident and lost one of his toes. They did NOTHING. They said they had no doctor present and couldn't perform medicine. I asked if they could just bandage him up until the morning when I could get him to our normal vet and they said, and I quote, "absolutely not." What's the point of a vet that can't practice medicine? I do not recommend calling them if you're having an emergency, it will just waste your time. Please fix this! People who are having emergencies need some sort of medical advice at the very least, not just a suggestion to call another vet that's an hour away!

Melody Martin
  • Overview
  • (309) 828-7722
  • animalemergencybloomington.com

Hours

Monday 6:00 PM - 7:00 AM
Tuesday 6:00 PM - 7:00 AM
Wednesday 6:00 PM - 7:00 AM
Thursday 6:00 PM - 7:00 AM
Friday 6:00 PM - 0:00 AM
Saturday Closed
Sunday Closed

Welcome to Animal Emergency Clinic

Welcome to the introduction of Animal Emergency Clinic, a dedicated Pet Hospital located at 118 Greenwood Ave, Bloomington, IL 61704, USA. As a crucial part of the local pet care ecosystem, Animal Emergency Clinic aims to provide essential services during critical times when your beloved companions require immediate veterinary attention. Understanding the importance of accessible and reliable emergency care for pets, we aim to offer a comprehensive overview of what Animal Emergency Clinic offers, drawing upon available information to provide an objective perspective for local users in Singapore who may have connections or interests in veterinary services abroad, or for general informational purposes.

Please note that while the physical location of Animal Emergency Clinic is in the United States, this introduction is tailored for a broader audience, including potential local users in Singapore who may be researching international veterinary practices or have pets traveling internationally. The information presented is based on publicly available details and customer reviews found online.

Environment:

Based on the limited information available online, specific details about the clinic's physical environment are not extensively documented. However, as an emergency clinic, it is reasonable to infer that the facility is equipped to handle urgent medical situations. Typically, an emergency veterinary clinic would include examination rooms for immediate assessment, a surgical suite for urgent procedures, diagnostic equipment such as X-ray and ultrasound machines, and potentially an in-house laboratory for rapid test results. A clean and organized environment is paramount in any medical facility, especially one dealing with potentially critical cases. While we lack visual or detailed descriptions of Animal Emergency Clinic's ambiance, the primary focus of such a facility is functionality and efficiency in delivering timely care.

Services:

Animal Emergency Clinic's core offering is emergency veterinary care. This encompasses a range of services designed to address acute illnesses, injuries, and sudden health crises in pets. Based on the positive customer review, the clinic appears to handle cases such as injuries from animal bites. The reviewer specifically mentioned that the veterinarian and vet tech were friendly, thorough in explaining the process, and avoided unnecessary procedures, which suggests a commitment to responsible and transparent care. For emergency clinics, typical services often include:

  • Immediate assessment and stabilization of critical cases.
  • Emergency surgeries for conditions such as bloat, foreign body ingestion, or traumatic injuries.
  • Diagnostic procedures, including blood work, imaging (X-rays, ultrasound), and other tests to quickly identify the problem.
  • Pain management for acute conditions.
  • Wound care and management.
  • Treatment for poisoning or toxicities.
  • Cardiopulmonary resuscitation (CPR) and advanced life support.
  • Monitoring and intensive care for unstable patients.

However, it is crucial to note the negative review which reported a lack of available doctor and inability to provide even basic first aid such as bandaging at a late hour. This feedback raises concerns about the consistency of service availability, particularly during off-peak hours. Potential users should be aware of this discrepancy in reported experiences.

Features:

The primary feature of Animal Emergency Clinic is its focus on unscheduled, urgent veterinary needs. This distinguishes it from regular veterinary practices that typically operate on an appointment basis. Emergency clinics are vital for providing care outside of regular clinic hours or when a pet's condition requires immediate attention that cannot wait for a scheduled appointment. The positive review highlights features such as friendly and efficient staff, immediate attention upon arrival (after calling ahead), and reasonable billing for emergency services. These aspects contribute to a positive customer experience during stressful situations.

However, the negative review points to a significant potential drawback – the reported absence of a practicing veterinarian on-site at certain times, which severely limits the clinic's ability to provide necessary medical care. This inconsistency, if accurate, would be a major concern for pet owners relying on the clinic for emergencies.

Promotional Information:

Based on the provided information, there is no explicit promotional content available. However, we can infer potential promotional aspects based on the positive customer feedback:

  • Friendly and Compassionate Staff: The positive review emphasizes the friendly nature of the office staff, vet tech, and veterinarian, which can be a significant draw for pet owners in distress.
  • Efficient Service: The prompt attention received upon arrival, as mentioned by the satisfied customer, suggests an efficient intake process, crucial in emergency situations.
  • Reasonable Pricing: The reviewer found the bill to be "extremely reasonable," especially for an emergency visit. Transparency and fair pricing can be a strong positive attribute for any service provider.
  • Comprehensive Emergency Care (in some instances): The ability to handle injuries and provide necessary treatment, as experienced by the satisfied customer, showcases the potential for comprehensive emergency care.

Conversely, the negative review implicitly highlights areas that would need improvement and could be addressed in any potential promotional messaging in the future. Ensuring consistent availability of medical professionals and the ability to provide at least basic emergency assistance at all times are critical for an emergency service.

Important Considerations:

The conflicting customer reviews present a mixed picture of Animal Emergency Clinic. While one reviewer had a positive experience characterized by friendly staff, efficient service, and reasonable costs, the other reported a complete lack of medical assistance during an emergency due to the absence of a doctor. This discrepancy is significant and should be carefully considered by anyone relying on this clinic for emergency care. It underscores the importance of verifying current service availability and capabilities, especially during specific hours.

For local users in Singapore considering this information, it serves as a reminder of the importance of thorough research and understanding the potential variability in service quality, even for emergency care providers. While the positive review is encouraging, the negative feedback raises serious questions about the reliability of the clinic during all hours of operation.

In conclusion, Animal Emergency Clinic in Bloomington, IL, aims to serve as a Pet Hospital providing emergency veterinary care. While it has received positive feedback regarding its friendly staff, efficient service, and reasonable pricing in certain instances, there are also significant concerns raised about the availability of medical professionals and the ability to provide care during all hours, as indicated by at least one customer experience. Potential users are advised to consider these points and perhaps seek more up-to-date information or alternative emergency veterinary options in their vicinity to ensure their pet receives timely and appropriate care when needed.

Animal Emergency Clinic Photos

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Animal Emergency Clinic Location

118 Greenwood Ave, Bloomington, IL 61704, USA

Reviews

I called them at around 9pm after my pet had an accident and lost one of his toes. They did NOTHING. They said they had no doctor present and couldn't perform medicine. I asked if they could just bandage him up until the morning when I could get him to our normal vet and they said, and I quote, "absolutely not." What's the point of a vet that can't practice medicine? I do not recommend calling them if you're having an emergency, it will just waste your time. Please fix this! People who are having emergencies need some sort of medical advice at the very least, not just a suggestion to call another vet that's an hour away!

May 08, 2025 · Melody Martin

Took my 15 yr old dog there today after she was bit by another dog. I called ahead and office staff was extremely friendly and took some basic info. When I arrived, they knew exactly who I was and took me back to a room immediately. The vet tech and Veterinarian were super friendly, amazing with my old girl, and didn’t do anything unnecessary and talked with me through every step of the process. The bill was extremely reasonable at the end, especially for an emergency visit. I will definitely be coming back if I ever need an emergency vet again.

Dec 28, 2024 · Pete A

The vet techs, facility, and overall care we received were excellent. We felt supported, and our concerns were addressed. However, the care provided by the doctor on call that night, Dr. Wong, was unacceptable. Dr. Wong displayed a lack of empathy, professionalism, and tact when discussing our pet’s health with my girlfriend and me. While reviewing our dog’s case and treatment options for his seizures, Dr. Wong abruptly mentioned the possibility of a brain tumor without any prior warning or introduction to the idea. She then stated matter-of-factly that a brain tumor was untreatable and suggested euthanasia—all within two sentences. Given the gravity and emotional weight of such news, we expected a more delicate and compassionate approach from a vet with years of experience. Instead, her sudden and blunt delivery made it incredibly difficult to process. When my girlfriend and I became emotional, Dr. Wong continued discussing euthanasia without acknowledging or addressing our distress. It felt as though she was entirely unaware of, or indifferent to, the presence of two heartbroken pet owners who deeply love their dog. This was unlike any experience I’ve had with a veterinarian before, even during the heartbreaking process of putting a pet down. Dr. Wong never apologized or demonstrated sympathy as we asked questions. Her responses were cold and robotic, devoid of the compassion we desperately needed in that moment. While her knowledge of veterinary medicine may be sound, her ability to interact with pet owners facing one of the most difficult days of their lives was profoundly lacking. We were discussing the health and future of a beloved family member, yet her demeanor was so detached that it felt as though we were making an everyday decision, like choosing dinner. If you value basic human decency and compassion from your veterinarian, I strongly advise avoiding this clinic when Dr. Wong is on call. Her approach made an already devastating experience significantly harder to bear.

Dec 27, 2024 · Brad J

Our cat started having trouble breathing around 10:30pm on a holiday. Staff (shout out to Nico) were friendly, understanding, and helpful. It's expensive, and the wait is long, but that is to be expected at an Emergency Veterinarian Clinic with only one vet and a few techs. Nico and Dr. Josh were great! Lil' Smokey is thankful that they helped him breathe easier.

Jul 05, 2024 · Kendra M

Kind and sweet, the doctors and nurses are TRULY caring about the patients themselves. As they described it to me, they are a Low Stress environment where they don't force the animals to do anything. Really can't recommend them enough. Also! They have a couple of "see if you're pre-approved" "payment plans" if you can't pay everything at once. (They're 1-3k medical loans for your pet's healthcare)

Feb 05, 2025 · Danee Romero

Pet Hospital