Animal Clinic of Verona

Welcome to the Animal Clinic of Verona, a veterinary practice located at 373 Lee Hwy, Verona, VA 24482, USA. Serving the local community and their beloved animal companions, the clinic can be reached by phone at (540) 248-6310 or mobile at +1 540-248-6310. As a platform category Pet Hospital, the Animal Clinic of Verona aims to provide comprehensive healthcare services and necessary goods for pets in the region.

Based on available information, the Animal Clinic of Verona has been serving clients for over 20 years, suggesting a long-standing presence and history within the Verona community. One long-term client highlights the consistent care provided by the lead veterinarian (Dr. L) and the Office Manager, who have been with the practice since its inception. This client expresses a feeling of being heard and never rushed during visits, indicating a patient-centric approach and fostering trust in the practice's services.

The services offered by a typical pet hospital like Animal Clinic of Verona generally encompass a wide range of medical care for animals. These often include routine check-ups and vaccinations to ensure preventative health, diagnostic services such as X-rays and laboratory work to identify potential health issues, and medical treatments including administering medications and providing supportive care. Surgical procedures, ranging from routine spays and neuters to more complex operations, are also commonly offered. Additionally, emergency care services are often a critical component of a pet hospital, addressing urgent medical needs that arise outside of regular hours.

The availability of take-home medications is also a standard feature of veterinary clinics, allowing pet owners to continue treatment at home under the guidance of the veterinarians. This convenience ensures that animals receive the necessary follow-up care to aid in their recovery.

However, it is important to consider all available feedback when evaluating a service provider. One recent review details a less positive experience. This customer brought their dog in for an injury on a Saturday night, incurring significant costs for X-rays, a shot, and take-home medication. The following day, the dog exhibited concerning symptoms such as a lack of appetite, inability to drink, and pain. The reviewer states that they were allegedly denied the opportunity to speak with a veterinarian or technician over the phone to discuss potential medication side effects and were advised to bring the dog back for an additional consultation fee. This led to a negative interaction with the receptionist, as reported by the reviewer.

Furthermore, this reviewer claims that not all paid-for X-rays were sent to their regular veterinarian, even after a follow-up call. This lack of complete information transfer could potentially hinder the continuity of care for the animal.

These contrasting reviews highlight the importance of considering a range of experiences when assessing a pet hospital. While one long-term client expresses strong trust and satisfaction with the care received over two decades, the more recent review raises concerns about communication, cost transparency, and the perceived level of care and empathy towards both the animal and the owner in a potentially distressing situation.

For local users considering Animal Clinic of Verona for their pet care needs, it is advisable to weigh these different perspectives. The clinic's long history and positive feedback from a long-term client suggest a foundation of experienced veterinary care. The mention of services like X-rays and dispensing take-home medications indicates the availability of essential diagnostic and treatment tools. The fact that they were open on a Saturday night suggests they may offer extended hours or emergency services, which can be crucial for unexpected pet health issues.

However, the negative review points to potential areas of concern, particularly regarding communication between staff and pet owners, especially concerning potential complications or side effects of treatment. The alleged difficulty in contacting a veterinarian or technician for advice and the request for an additional fee for a follow-up visit shortly after a costly emergency visit may be a point of consideration for budget-conscious pet owners. Additionally, the alleged issue with incomplete transfer of medical records could impact the coordination of care if a pet owner seeks a second opinion or follow-up with another veterinarian.

As with any service provider, it is recommended that local users consider their individual needs and priorities when choosing a pet hospital. Factors such as the clinic's proximity, operating hours, range of services offered, communication practices, and cost of services are all important aspects to consider. It might be beneficial for prospective clients to inquire about the clinic's policies on follow-up care, communication protocols, and the process for transferring medical records to ensure they align with their expectations.

In conclusion, Animal Clinic of Verona is a pet hospital located in Verona, VA, with a history of serving the community for over 20 years. They offer a range of veterinary services, including diagnostics like X-rays and dispensing medications. While a long-term client speaks highly of their experiences, a recent review raises concerns about communication and customer service in certain situations. Local users are encouraged to consider all available information and assess how the clinic's environment, services, and reported features align with their specific pet healthcare needs.