Animal Care Clinic ico

Animal Care Clinic

Pet HospitalWashingtonPierce CountyUniversity PlaceBridgeport Way West

4117 Bridgeport Way W # A, University Place, WA 98466, USA

4.0

I cannot say enough amazing things about this place. From the very first phone call to every appointment, every single person at this surgery center went above and beyond. I must have called them daily—before and after my dog’s surgery—and not once did they make me feel like a burden. They always took the time to answer my (many!) questions with patience, kindness, and genuine care. I felt completely at peace leaving my dog in their hands—you can tell immediately how much they care about the animals they treat. The compassion, professionalism, and warmth from the entire staff made one of the scariest experiences feel manageable and even comforting. My dog needed a complex surgery (a ring fixator on her leg), and not only was the cost fair for the level of expertise these board-certified vets provide, but I was also relieved to learn that the price included all of her follow-up appointments—a huge weight off my shoulders during an already overwhelming time. Because of this incredible team, my Bella is on her way to a full recovery and will not lose her leg. I am forever grateful to them for the care they gave not only to my dog, but to me as well. Special thank you to Dr. Hoots and the entire team—you have no idea how much you’ve done for us!

Jessie Case
  • Overview
  • (253) 564-0900
  • www.upanimalcareclinic.com

Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Animal Care Clinic Introduce

Welcome to Animal Care Clinic, your dedicated partner in ensuring the health and well-being of your beloved pets in Singapore. As a premier Pet Hospital, we understand that your furry, feathered, and scaled companions are cherished members of your family. That's why we are committed to providing exceptional veterinary care with a focus on compassion, professionalism, and expertise. While our physical location is currently in University Place, Washington, USA, we aim to offer a glimpse into the high standards of care and services you can expect from a top-tier pet hospital, guiding you in choosing the best options for your pet's needs within Singapore's local veterinary landscape.

Though geographically distant, the testimonials from our valued clients speak volumes about the core values and quality of service that define a truly excellent veterinary practice. These experiences offer valuable insights into what to look for when selecting a pet hospital in your local Singaporean community. Consider the environment, the range of services offered, the unique features that set a clinic apart, and any available information about their approach to patient care and client communication.

Environment: A Welcoming and Comfortable Space

Based on the feedback we've received, Animal Care Clinic strives to create a welcoming and comfortable environment for both pets and their owners. Imagine a space where your anxieties are eased from the moment you step through the door. Our aim is to cultivate a calm and reassuring atmosphere, minimizing stress for your pet during their visit. While we are not physically in Singapore, we encourage you to seek out local pet hospitals that prioritize a clean, organized, and comforting environment. Look for clinics with dedicated waiting areas, examination rooms designed for your pet's comfort, and potentially separate spaces for different types of animals to reduce anxiety. A positive and stress-free environment is the first step towards a positive healthcare experience for your pet.

Comprehensive Range of Veterinary Services

Animal Care Clinic offers a wide array of veterinary services to address the diverse healthcare needs of your pets. While specific service availability may vary among pet hospitals in Singapore, a comprehensive clinic typically provides:

  • General Wellness Exams: Routine check-ups are crucial for preventative care, early detection of health issues, and maintaining your pet's optimal health. Look for clinics that offer thorough physical examinations, vaccinations tailored to your pet's lifestyle, parasite prevention, and nutritional counseling.
  • Surgical Services: From routine procedures like spaying and neutering to complex surgeries, a well-equipped pet hospital should have experienced surgeons and state-of-the-art surgical suites. The testimonial mentioning a "complex surgery (a ring fixator on her leg)" highlights the importance of expertise and advanced surgical capabilities. When researching local options, inquire about the types of surgeries performed, the qualifications of the surgeons, and the monitoring equipment available.
  • Dental Care: Just like humans, pets need regular dental care to prevent periodontal disease, which can lead to other health problems. Seek out clinics that offer dental cleanings, extractions, and oral health assessments. The positive feedback regarding dental extractions for a cat emphasizes the importance of a caring and skilled dental team.
  • Diagnostic Services: Accurate diagnosis is key to effective treatment. Look for pet hospitals that offer in-house laboratory services (for blood tests, urine analysis, etc.), digital radiography (X-rays), ultrasound, and other advanced imaging techniques. Quick and accurate diagnostics allow for prompt and targeted treatment plans.
  • Emergency and Critical Care: Accidents and sudden illnesses can happen. Knowing where to go for emergency care is vital. Inquire about the availability of emergency services and the hospital's capabilities to handle critical situations. Some clinics may have 24/7 emergency services, while others may have after-hours arrangements with dedicated emergency facilities.
  • Specialized Services: Depending on your pet's needs, you may require specialized care such as cardiology, dermatology, ophthalmology, oncology, or behavioral consultations. While not all general practice clinics offer these services in-house, they should be able to provide referrals to trusted specialists when necessary. The review mentioning oral mouth cancer highlights the importance of access to specialized knowledge and treatment options.

Key Features and What Sets a Great Pet Hospital Apart

The glowing testimonials for Animal Care Clinic point to several key features that contribute to an exceptional veterinary experience. When evaluating pet hospitals in Singapore, consider the following:

  • Compassionate and Caring Staff: The consistent praise for the "compassion, professionalism, and warmth from the entire staff" underscores the importance of a team that genuinely cares about animals and their owners. Look for clinics where the veterinarians, veterinary technicians, and support staff are attentive, empathetic, and treat your pet with kindness.
  • Experienced and Knowledgeable Veterinarians: The mention of "board-certified vets" at Animal Care Clinic indicates a high level of expertise and specialized training. While board certification may not be the norm for all general practitioners, it's essential to inquire about the qualifications and experience of the veterinarians at any clinic you are considering. A team with a strong medical foundation and a commitment to ongoing learning is crucial.
  • Clear and Open Communication: The positive feedback about daily phone calls, patiently answering questions, and keeping owners informed throughout the treatment process highlights the importance of clear and open communication. Choose a pet hospital that values transparency, explains diagnoses and treatment options thoroughly, and keeps you updated on your pet's progress.
  • Comprehensive and Transparent Pricing: The relief expressed by a client regarding the inclusion of follow-up appointments in the surgical price emphasizes the value of transparent pricing. While costs can vary, a reputable clinic should provide clear estimates for services and discuss payment options upfront. Understanding what is included in the price can alleviate stress during an already challenging time.
  • Commitment to Follow-Up Care: The proactive check-in calls before and after procedures demonstrate a commitment to ongoing care and monitoring. A good pet hospital will ensure a smooth recovery for your pet by providing clear post-operative instructions and scheduling follow-up appointments as needed.

Promotional Information (General Guidance for Singaporean Clinics)

While we cannot offer specific promotional information for Animal Care Clinic in Singapore (as we are not located there), we can provide general examples of promotions that local pet hospitals might offer to attract new clients and reward loyal customers. When researching clinics in your area, keep an eye out for:

  • New Client Specials: Many clinics offer discounted initial consultations or first-time service packages to welcome new patients.
  • Vaccination Packages: Bundling essential vaccinations can offer cost savings compared to individual shots.
  • Dental Health Month Promotions: During designated periods, some clinics may offer discounts on dental cleanings and related procedures.
  • Senior Pet Wellness Programs: These programs often include specialized screenings and care tailored to the needs of older animals.
  • Loyalty Programs: Some clinics may reward repeat clients with discounts or special offers.
  • Referral Bonuses: You might receive a discount for referring new clients to the clinic.
  • Seasonal Promotions: Keep an eye out for promotions tied to specific times of the year, such as heartworm prevention specials during warmer months.

Remember to always inquire about the terms and conditions of any promotional offers.

Conclusion: Finding the Right Pet Hospital in Singapore

The experiences shared by Animal Care Clinic's clients underscore the importance of finding a pet hospital that combines medical expertise with genuine care and clear communication. While Animal Care Clinic is located in the USA, the positive feedback provides a valuable benchmark for what to look for in your local Singaporean pet healthcare providers. When choosing a Pet Hospital for your beloved companion in Singapore, prioritize a clinic that offers a welcoming environment, a comprehensive range of services, experienced and compassionate staff, transparent communication, and a commitment to your pet's well-being. By carefully considering these factors and reading local reviews, you can find a trusted partner in ensuring your pet receives the best possible care for a long and healthy life.

Animal Care Clinic Photos

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Animal Care Clinic Location

Animal Care Clinic

4117 Bridgeport Way W # A, University Place, WA 98466, USA

Get directions

Reviews

I cannot say enough amazing things about this place. From the very first phone call to every appointment, every single person at this surgery center went above and beyond. I must have called them daily—before and after my dog’s surgery—and not once did they make me feel like a burden. They always took the time to answer my (many!) questions with patience, kindness, and genuine care. I felt completely at peace leaving my dog in their hands—you can tell immediately how much they care about the animals they treat. The compassion, professionalism, and warmth from the entire staff made one of the scariest experiences feel manageable and even comforting. My dog needed a complex surgery (a ring fixator on her leg), and not only was the cost fair for the level of expertise these board-certified vets provide, but I was also relieved to learn that the price included all of her follow-up appointments—a huge weight off my shoulders during an already overwhelming time. Because of this incredible team, my Bella is on her way to a full recovery and will not lose her leg. I am forever grateful to them for the care they gave not only to my dog, but to me as well. Special thank you to Dr. Hoots and the entire team—you have no idea how much you’ve done for us!

May 14, 2025 · Jessie Case

I just want to say I'm so appreciative of this place and I'm so thankful for everything they did for my cat Captain Cappuccino! Dr. Hoots is AWESOME and so is the rest of the team that works here. They also called to check in on his condition before and after all his teeth were extracted. They also are so kind and did everything they could to help us. Thank you! Our experience with Animal Care Clinic: When my vet said that my cat may have oral mouth cancer, one of the worst kinds, I was heart broken. We couldn't find anywhere else in this part of the state to go to regarding oral mouth cancer besides here (the place my vet recommended wasn't even doing oral cancer treatments). Me and my husband were able to get an appointment here within a week. They quickly removed the mass that was in my cat's mouth and sent it out to be tested for cancer. It came back negative and we ended up finding out my cat is actually allergic to his own plaque (Oral Stomatitis) which is why it looked as though he had oral cancer. Animal Care Clinc then offered to do a full oral extraction on him and within a few weeks he had his mouth surgery, removing all his teeth. They were constantly keeping communication with us, did an amazing job with his mouth surgery, and genuinely cared about him and us throughout this whole ordeal. From the bottom of my heart, thank you. ♡ This place is DEFINITELY the place you want to go to.

Mar 14, 2025 · Tahlia Espino

Okay the staff, so nice and so sweet! I had such a fun chat, and felt so welcome. I brought in my fosters(they work with the foster organization, what a plus) and picked them up only a couple hours later. They feel so much better, and I am so grateful. Thanks for making sure these babies are well taken care of!

Jun 23, 2024 · Emma Chan

They took such great care of our German shepherd Zina. Staff was very attentive and so very kind. Our vet was amazing. Zina needed a procedure to remove a small mass. They got her in right away and scheduled her procedure the very next day. Surgery went smoothly, lab results came back in just 1 day. I can't thank them enough for the wonderful care they gave her. Good news her tumor was benign. Look no further. I highly recommend them. 🤗

Apr 18, 2025 · Dawn Stevens

I am writing to express my deep concern and disappointment regarding the treatment I received. I initially received an estimate of nearly $14,000 for my dog’s surgery, and when I followed up to inquire about potential payment assistance or discounts, as had been previously mentioned by the veterinarian, I encountered an unprofessional and troubling response. The staff member I spoke with at the front desk reacted in a manner that was both emotionally charged and accusatory. Rather than offering helpful assistance or solutions, the conversation quickly became unproductive. In fact, after just a few minutes, the staff member became visibly upset and expressed that he was unable to continue the conversation. This reaction was unexpected and confusing, especially given the serious nature of my inquiry regarding my pet’s health. Unfortunately, this emotional response seemed to have influenced the veterinarian’s decision-making process. As a result, my dog was discharged from care, which led to unnecessary delays in receiving appropriate treatment and prolonged discomfort for my pet. Furthermore, I was disappointed that the veterinarian did not follow up with me directly, instead relying on the staff member’s emotional account of the situation rather than a clear and factual understanding of the issue. I would also like to bring to your attention that I noticed discrepancies in the quoted fees and charges. I sincerely hope that you take this feedback seriously, as it highlights significant issues in professionalism, communication, and compassion—qualities that are essential in any veterinary practice.

Apr 25, 2025 · I. R.

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