
Animal Ark Veterinary Hospital
Pet HospitalNew YorkOnondaga CountyBaldwinsvilleBelgium Road
2996 Belgium Rd, Baldwinsville, NY 13027, USA
4.0
Where do I begin? I was so off put and disgusted at the treatment of my two rabbits at this vet. If you have an exotic animal- DO NOT GO HERE. -the vet seemed to have little to no knowledge of how to handle a rabbit. My rabbits were shaking of terror when he examined them. He was squeezing their necks to examine their eyes. He made no effort to make them comfortable or settle their fear. If he wanted to check their eyes and ears, I could have held them. -anybody that owns a rabbit knows that if they go into shock, they can die. I was actually speechless at how aggressively he held them down. -I told him my rabbits were clearly terrified, and he said no “they’re happy”. If you are holding a rabbit upside down, to check what?? I came in because of their snot. They are not happy. -the worst part was he showed me how to syringe feed my rabbit. He actually recommended to hold the rabbit down on a slippery surface and press down on their spine. This is an excellent way to break your rabbits spine and probably kill it. You are supposed to swaddle your rabbit in a towel and feed them. Or better yet just hold them and give them kisses as you feed them. -I do not trust this vet. I will not be back. -he told me not to Google the medicine, because if might say things about it that aren’t true. He also judged me for owning rabbits and asked why I didn’t have a normal pet. Hello?
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Overview
- (315) 635-2525
- animalarkvetservice.com
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Welcome to Animal Ark Veterinary Hospital
Animal Ark Veterinary Hospital, located at 2996 Belgium Rd, Baldwinsville, NY 13027, USA, serves as a "Pet Hospital" committed to providing veterinary care to the local community. While the information available presents a mixed perspective, it highlights the hospital's aim to offer various services for companion animals. The hospital strives to create an environment where pets receive necessary medical attention, and owners feel their concerns are addressed.
The environment at Animal Ark Veterinary Hospital appears to elicit varied responses from clients. Some clients report a positive and smooth experience, particularly with cats, even those with social anxiety. The staff, including vet techs and receptionists, are described as "awesome" and "very helpful," contributing to a welcoming and supportive atmosphere. These positive interactions suggest that the hospital aims to manage pet anxiety and provide a quick and efficient service where possible. The philosophy, as perceived by satisfied clients, is one of dedication and a genuine understanding of pet behavior, leading to gentle handling and effective care even in challenging situations. However, it is also important to note that a contrasting experience with exotic animals suggests that specific expertise and handling techniques might vary between different types of animals or individual practitioners within the hospital.
Based on available information, Animal Ark Veterinary Hospital provides a range of services typically found in a general "Pet Hospital," primarily catering to dogs and cats. These services are designed to address both routine wellness and more immediate health concerns:
General Wellness and Preventive Care: This foundational service includes routine physical examinations, which are crucial for assessing overall health and detecting potential issues early. Vaccinations, such as Rabies and Distemper (as mentioned for cats), are provided to protect pets from common infectious diseases, forming a cornerstone of preventive health.
Emergency and Urgent Care: While not explicitly detailed as a 24/7 emergency center, the positive review noting a "smooth transitional service" to get a cat in "real quick" suggests a capacity for handling urgent appointments and minimizing wait times for immediate concerns. This indicates a responsiveness to acute health issues.
Diagnostic Services: As a general veterinary practice, it can be inferred that they offer common diagnostic tools such as blood tests and other laboratory services to aid in accurate diagnoses for various conditions. While not explicitly mentioned in the provided reviews, a comprehensive pet hospital would typically offer diagnostic imaging like X-rays to assess internal health issues.
Surgical Procedures: While specific surgical offerings are not detailed, a full-service animal hospital like Animal Ark would typically perform common surgical procedures such as spays, neuters, and minor soft tissue surgeries. For any specific surgical needs, it would be best to inquire directly with the hospital.
Handling of Anxious Pets: A key strength highlighted by a positive review is the staff's ability to handle socially anxious pets with "great care" and professionalism, demonstrating patience and understanding even when challenged by a pet's behavior.
Prescription Medication Management: Although not explicitly stated as a service, the provision of a rabies update and distemper vaccine indicates the hospital's capacity to administer and manage necessary medications and immunizations.
Animal Ark Veterinary Hospital exhibits several strengths that are valued by its clientele:
Dedicated and Helpful Staff: The positive review consistently praises the vet techs and front desk staff for being "awesome" and "very helpful." This suggests a team that is committed to client support and efficient service delivery.
Patience with Challenging Behaviors: The hospital's ability to successfully treat a "socially anxious cat" highlights their patience and expertise in managing pets with difficult temperaments, which can be a significant relief for owners of such animals.
Efficient Service and Minimal Wait Times: The experience of a "smooth transitional service" with "very little" wait time indicates an organized and efficient operational flow, which is a valuable feature for pet owners.
Focus on Core Companion Animal Care: The hospital appears to excel in providing routine and urgent care for dogs and cats, which constitute the majority of household pets. Dr. Pelton's ability to handle a reactive cat effectively suggests a strong understanding of common pet needs.
However, it is important to acknowledge the contrasting review regarding exotic animal care. This highlights a potential area of varying expertise or handling approaches. For owners of exotic pets, it would be crucial to have a direct conversation with the veterinary team about their specific experience and comfort level with exotic species and their unique handling requirements before scheduling an appointment.
Animal Ark Veterinary Hospital is located at 2996 Belgium Rd, Baldwinsville, NY 13027, USA. For appointments and inquiries, they can be reached at (315) 635-2525. While specific operating hours are not provided in the prompt, a general veterinary hospital typically operates during standard weekday business hours and may have limited Saturday hours. It is always recommended to contact the hospital directly to confirm their current hours of operation, appointment scheduling procedures, and any specific requirements for different types of animals. Their website or social media channels would also be valuable resources for up-to-date information regarding services, staff, and any promotional offers. For any specialized care, particularly for exotic pets, direct communication to assess the specific veterinarian's experience and approach is advised to ensure alignment with pet owner expectations.
Animal Ark Veterinary Hospital Photos










Animal Ark Veterinary Hospital Location
2996 Belgium Rd, Baldwinsville, NY 13027, USA
Reviews
Where do I begin? I was so off put and disgusted at the treatment of my two rabbits at this vet. If you have an exotic animal- DO NOT GO HERE. -the vet seemed to have little to no knowledge of how to handle a rabbit. My rabbits were shaking of terror when he examined them. He was squeezing their necks to examine their eyes. He made no effort to make them comfortable or settle their fear. If he wanted to check their eyes and ears, I could have held them. -anybody that owns a rabbit knows that if they go into shock, they can die. I was actually speechless at how aggressively he held them down. -I told him my rabbits were clearly terrified, and he said no “they’re happy”. If you are holding a rabbit upside down, to check what?? I came in because of their snot. They are not happy. -the worst part was he showed me how to syringe feed my rabbit. He actually recommended to hold the rabbit down on a slippery surface and press down on their spine. This is an excellent way to break your rabbits spine and probably kill it. You are supposed to swaddle your rabbit in a towel and feed them. Or better yet just hold them and give them kisses as you feed them. -I do not trust this vet. I will not be back. -he told me not to Google the medicine, because if might say things about it that aren’t true. He also judged me for owning rabbits and asked why I didn’t have a normal pet. Hello?
May 22, 2025 · Savannah RoarkThis was a great experience. Doctor P. [Pelton?] And the entire staff was really great. I have a very Socially anxious cat... Seriously he is so cool when he Is home. But when he is at the vets or anything like that he is a terror. They took such great care of him and he Received his Rabies update And his distemper. I'm so sorry doc that he got your hand With his claw. But you were really awesome and handled it like 👍. It Was a smooth transitional service that we got my cat in real quick and the wait was very little. The Vet techs We're awesome and the Ladies at the secretary desk were very helpful. I'm not sure if we'll ever use another vet service Besides you guys. Again thank you so very much.
Jan 06, 2025 · Philip WrightWe had a turtle with an injured front leg and they squeezed us in same day. ALL the staff was very friendly and sure seemed to love their jobs. Dr. Spindel was incredible!! I was very grateful for his knowledge, he sure knows turtles and was great to talk with. We have definitely found a new vet for our turtle and I absolutely recommend this practice!!
Apr 26, 2025 · Laurie CavesWe only trust Dr. Spindel and all the ladies with our pets. We came to animal ark after the unpleasant experience I had at the emergency vet on bridge street in Syracuse N.Y.. Calvin our cat was constipated but because he had a hole in his face from something trying to eat his face at 1 day old and he was rescued right after. So the only thing bridge street would do is tell me they would put him only fluids and a laxative but 2 hours later they needed $3,000.00, and they wanted to put him to sleep. All in all we spent 6,000 to get our cat back and then when we got an appt with Dr. Spindel and I explained all of this he was very upset with poor vets in this world. We have gotten 4 more wonderful years with Calvin and his sister Raven (Rottweiler puppy, 1yr 125lbs) and the Dr and his team are helping Cal with his end stage kidney failure now. This is the only place I will ever recommend to anyone, if we lost Dr. Spindel and his team we would be lost, completely. They have changed the way I look at people in general, with the compassion that they all show. Dr. Edward Spindel, Amber, Jen, Miranda, Lisa and all of them I missed because I just don’t know their names , they are all like our family. Thank you Mike Keyes
Dec 08, 2024 · Michael KeyesI really love our vet, the Doctor cares a lot about animals and he treated our pet rats with love and respect. We had to euthanize our baby Rae, and he made it as painless as possible for everyone. Also, he helped Rae's brother Hoshi get over his sneezes and drippy nose! I can't recommend them more:)
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